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The Charter House

3.5 star property
Travelers relax at the rooftop pool with sun loungers or indulge in rejuvenating spa treatments before enjoying local and international dishes at the coffee shop

Choose dates to view prices

The Charter House provides a peaceful escape in central Makati with its welcoming rooftop terrace and outdoor pool. Guests connect via in-room WiFi and dine at The Capiz Coffee Shop, where attentive staff consistently earn positive reviews from previous visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
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About this property

The Charter House

  • Hotel near Greenbelt Shopping Mall
  • Located close to Ayala Museum and Makati Stock Exchange, The Charter House provides a grocery/convenience store, a rooftop terrace, and laundry facilities. Treat yourself to a massage or other spa services. The on-site local and international cuisine coffee shop, The Capiz Coffee Shop, offers breakfast, lunch, dinner, and light fare. In addition to a business center, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
    • 1 meeting room, a 24-hour front desk, and a porter/bellhop
    • A banquet hall, ATM/banking services, and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 108 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and bidets
    • 32-inch LED TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

Similar properties

Seasonal outdoor pool
Prince Plaza II Hotel
Makati Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.2 out of 10, Good, 470 reviews
The price is CA $41
CA $50 total
includes taxes & fees
May 23 - May 24
Prince Plaza II Hotel
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Policies

Check-in

Check-in time starts at 2 PM

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Charter House have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Charter House?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at The Charter House on May 31, 2026 start from CA $52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Charter House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Charter House doesn't offer parking.

What time is check-in at The Charter House?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at The Charter House?

Check-out is at noon.

Does The Charter House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1250 per vehicle applies.

Where is The Charter House located?

Located in Makati Central Business District, this hotel is steps from Greenbelt Shopping Mall and Ayala Center. Ayala Museum and Asian Institute of Management are also within 5 minutes. Ayala Station is 17 minutes by foot and Magallanes Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

9.4

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 347 out of 853 reviews
Rating 8 - Good. 316 out of 853 reviews
Rating 6 - Okay. 130 out of 853 reviews
Rating 4 - Poor. 43 out of 853 reviews
Rating 2 - Terrible. 17 out of 853 reviews

Reviews

Verified

10/10 Excellent

Jennilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location--shops, restaurants are just there.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, convenient location.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Janette

Liked: Cleanliness, staff & service
The property is old but clean. And it’s close to the mall. The staff are very friendly and helpful.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the shower was “hot” for us foreigners lol. Staff were very accommodating and friendly. We didn’t eat dinner there but breakfast was nice and convenient. It’s not a buffet. The hotel itself shows its age in places but it’s still a very good solid 3.8 star hotel. I would recommend for sure. If booking here ask for a room not facing the main entrance as there is major construction work going on at night currently.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient and short walk to shopping malls. Clean and friendly staffs.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room is clean, great location. We love staying at this hotel
Stayed 4 nights in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to all amenities i.e restaurant,transportation and malls. Good rate c/w all day breakfast. In house restaurant is within the budget reach.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and very friendly, helpful, courteous and respectful. Starting from the security, reception, restaurant and all the rest of the staff. Room is very clean. We always enjoyed our stay at Charter House and always looking forward to see the staff on a yearly basis. Excellent location and only steps away from Greenbelt which is the shopping district, restaurants and a Catholic Church. It’s also close to the airport.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Felicidad Benipayo

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Clean Room. Next to Shopping Mall.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great service
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom is a bit tight. Room is clean but floor is a bit strange as it’s not completely flat though safe to walk on. Location is perfect as Greenbelt 5 is literally just across the road. I will definitely use it next I need to stay in Makati.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Inno

Liked: Cleanliness, property conditions & facilities
Room is clean! Staff are very friendly!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best breakfasts we have had during our vacation. Would probably stay there again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mary Ann

Everything is good and everyone is polite
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean desk staff were courteous and helful. Good breakfast and fast friendly service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

aura

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and so helpful ! Rooms clean . Picked location since across Greenbelt stores!! Location ideal !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! Staff are very friendly and helpful! Location is very convenient to shopping, eating place and places of interest! Every place that we want to go are mostly walking distance. The room is very clean as well! Definitely we will book again to this hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities
Outstanding service of the staff made the stay enjoyable and memorable. Comfortable pillows and bed, very clean room, delicious breakfast and the location is great. Thank you.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Clean room and efficient staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Albert P

Liked: Cleanliness, staff & service
The most sensible place to stay in Makati: Clean, comfortable rooms , GREAT food and RESTAURANT Staff, and most of all, reasonable price! Our choice of stay for the past 25 years.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible for everything, highly recommend for people love shopping as its just around the corner.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ma Socorro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

crissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Anne Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money… the location is so convenient, the staff are so nice to me. I love the bed and the duvet it feels like home.
Stayed 3 nights in Sep 2025