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Outdoor pool
Outdoor pool
Outdoor pool
32-inch LED TV with cable channels

Guest reviews

3.8/5 Good
370 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationGreenbelt Shopping Mall1 min walk
Popular LocationAyala Museum4 min walk
Popular LocationAsian Institute of Management5 min walk
AirportManila (MNL-Ninoy Aquino Intl.)30 min drive

Choose dates to view prices

  • Superior Room

    4.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsSuperior Room
  • Premier Room (Greenbelt Mall View)

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    More detailsPremier Room (Greenbelt Mall View)
  • Family Room (Greenbelt Mall View)

    4.3/5 guest room rating

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    More detailsFamily Room (Greenbelt Mall View)
  • VIP Room

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    More detailsVIP Room

About this area

Makati

In the city centre and near a metro station, The Charter House is in an area with good shopping. Travellers eager for a bit of culture can stop by Ayala Museum, while those who have shopping on the agenda may want to visit Greenbelt Shopping Mall and Ayala Center. Looking to enjoy an event or a game? See what's going on at Cuneta Astrodome or Mall of Asia Arena.

Visit our Makati travel guide
Map
Popular Location

What's nearby

  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Museum - 4 min walk
  • Asian Institute of Management - 5 min walk
  • Makati Stock Exchange - 6 min walk
  • Ayala Center - 7 min walk

Getting around

  • Ayala Center Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 30 min drive

Restaurants

  • The Capiz Coffee Shop — 1 min walk

About this property

The Charter House

Makati hotel in San Lorenzo, walk to Greenbelt Shopping Mall
This smoke-free hotel features a restaurant, an outdoor pool and a rooftop terrace. WiFi in public areas is free. Additionally, a business centre, a meeting room and laundry facilities are on-site. All 108 rooms offer free WiFi, fridges and LED TVs with cable channels. Guests will also find room service (during limited hours), free bottled water and hairdryers.
The Charter House offers 108 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–10 AM: PHP 200-500 per person
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Filipino

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Rooftop terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 1000

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between PHP 200 and PHP 500 per person (approximately)
  • Airport shuttle fee: PHP 900 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher, a smoke detector and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Charter House and receive a full refund?
Yes, The Charter House offers free cancellation on select room rates, because flexibility matters! Please refer to The Charter House cancellation policy on our site for more details about any exclusions or requirements.
Does The Charter House have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Charter House?
The Charter House doesn't offer parking.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at this property?
Checkout is at noon.
Does The Charter House provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 900 per vehicle, one-way, applies.
Where is The Charter House located?
Located in San Lorenzo, this hotel is within a 5-minute walk of Greenbelt Shopping Mall, Ayala Museum and Asian Institute of Management. Makati Stock Exchange and Ayala Center are also within 10 minutes. Ayala Center Station is 13 minutes by foot and Ayala Station is 13 minutes.

Guest reviews

Overall score and ratings for The Charter House

3.8
5 - Excellent
96
4 - Good
162
3 - Okay
76
2 - Mediocre
26
1 - Poor
10
3.9
Cleanliness
4.0
Service and Staff
3.9
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service from staff, from front desk, to bellboys and housekeeping, to doorman. Good breakfast food too, and inexpensive.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Charter House has an excellent location immediately across from the Greenbelt restaurant and shopping complex. The hotel is modest regarding rooms, but clean, very good service by staff, and economical cost. It's a great choice for a visit to Makiti.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

no Fox news from USA. TV do not have too many selections

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is what I like most. Minor issue I have is the inconsistent supply of hot water in the building.

Stayed 11 nights in Feb 2020