Title: Primestay Extended Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=12509&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Primestay Extended Suites Travelers start their mornings with a full breakfast buffet at this Madison hotel, then choose between relaxing at the indoor pool or hitting the well-equipped gym ## Photo gallery for Primestay Extended Suites ![Premium bedding, pillowtop beds, desk, blackout drapes - Primestay Extended Suites (Madison)](https://images.trvl-media.com/lodging/1000000/20000/12600/12509/dd7c591d.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Rooms - Location - Policies Residence Inn by Marriott Madison East in central Madison offers a complimentary breakfast buffet and evening manager's reception. Enjoy in-room WiFi, an indoor pool, fitness center, luggage storage, and outdoor barbecue grills for a convenient stay. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Pet friendly - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Feb. 4 - Feb. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 5 - Feb. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### Standard Suite - Sleeps 2 - 1 Twin Bed ### Suite, 2 Bedrooms, Roll-in Shower (Communications) - Sleeps 6 - 2 King Beds ### Premium Suite - Sleeps 2 - 1 Twin Bed ### Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications) - Sleeps 4 - 1 King Bed ### Studio Suite, 1 King Bed - Sleeps 4 - 1 King Bed ### Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications) - Sleeps 4 - 1 King Bed ### Suite, 2 Bedrooms - Sleeps 6 - 2 King Beds ### Suite, 1 Bedroom - Sleeps 4 - 1 King Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/91000000/90980000/90970700/90970675/c7c35d41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Valued Stay Aloha Carpenter Ridgeway - Breakfast included - Parking included - Free WiFi - Housekeeping 7.6 Good 303 reviews CA $93 CA $107 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Madison-Hotels-Valued-Stay-Aloha.h90970675.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12000/11944/515b44cc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Madison Downtown Downtown Madison - Free airport shuttle - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,001 reviews CA $144 CA $167 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Madison-Hotels-DoubleTree-By-Hilton-Madison-Downtown.h11944.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/23000000/22170000/22166300/22166216/aa1274ae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Madison West, WI Madison - Breakfast included - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 1,000 reviews CA $94 CA $109 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Madison-Hotels-Tru-By-Hilton-Madison-West.h22166216.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2140000/2135000/2134982/4d329710_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Madison-West Madison - Pool - Hot tub - Breakfast included - Pet friendly 9.0 Wonderful 1,000 reviews CA $100 CA $115 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Madison-Hotels-Hampton-Inn-Suites-Madison-West.h2134982.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/1800/1719/20273c0f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Madison, WI - East Madison - Pet friendly - Parking included - Free WiFi - Air conditioning 6.6 1,000 reviews CA $65 CA $75 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Madison-Hotels-Motel-6-Madison.h1719.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/550000/548500/548482/0841e3f3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Hotel & Suites Madison West - Middleton by IHG Junction Ridge - Pool - Free airport shuttle - Kids pool - Waterslide 8.6 Excellent 476 reviews CA $135 CA $156 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Madison-Hotels-Holiday-Inn-Hotel-Suites-Madison-West.h548482.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2280000/2270700/2270668/c7b65b53_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Madison West Madison - Pool - Hot tub - Breakfast included - Pet friendly 9.4 Exceptional 962 reviews CA $122 CA $141 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Madison-Hotels-Homewood-Suites-By-Hilton-Madison-West.h2270668.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27300/27263/f94246c9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Madison West Madison - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 780 reviews CA $138 CA $156 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Madison-Hotels-Marriott-Madison-West.h27263.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/52000000/51480000/51477800/51477790/9c3e1c09.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Madison West - Middleton by IHG Middleton - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 653 reviews CA $103 CA $116 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Madison-Hotels-Holiday-Inn-Express-And-Suites-Madison-West-Middleton.h51477790.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/111000000/110350000/110349700/110349659/f8bc1b10.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ECHO Suites Extended Stay by Wyndham Madison Madison - Pet friendly - Parking included - Free WiFi - Air conditioning 7.6 Good 80 reviews CA $115 CA $133 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Madison-Hotels-Echo-Suites-Madison.h110349659.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=602704&destination=Madison (and vicinity)&destType=MARKET&latLong=43.07486,-89.39158&searchId=f139d08f-589f-462d-a526-afb3018714b3&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadison-Hotels-Primestay-Extended-Suites.h12509.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadison-Hotels-Primestay-Extended-Suites.h12509.Hotel-Information) ## About the area Located in Madison, Primestay Extended Suites is in the city center. Madison Children's Museum and UW Goodspeed Family Pier are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Olbrich Botanical Gardens and Sun Prairie Family Aquatic Center. Looking to enjoy an event or a game? See what's going on at Camp Randall Stadium or Alliant Energy Center. [Visit our Madison travel guide](https://www.expedia.ca/Madison.dx602704) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.13585%2C-89.30053&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NG7EcRu2-n1RPwW6agTugbPTXw0=) 4862 Hayes Rd, Madison, WI, 53704 ### Getting around - Madison Station 22 min drive - Dane County Regional Airport (MSN) 14 min drive ### Restaurants - McDonald's - Texas Roadhouse 13 min walk - Texas Roadhouse - Portillo’s 16 min walk - Chipotle Mexican Grill 10 min walk ## About this property ### Primestay Extended Suites Hotel located in Greater Sandburg A free breakfast buffet, a free manager's reception, and dry cleaning/laundry services are just a few of the amenities provided at Primestay Extended Suites. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center. You'll also enjoy perks such as: - An indoor pool - Self parking (surcharge), a water dispenser, and 1 meeting room - Coffee/tea in the lobby, an elevator, and luggage storage - Smoke-free premises, a front-desk safe, and a banquet hall Room features All 66 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate dining areas. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with shower/tub combinations and hair dryers - 32-inch LCD TVs with premium channels - Separate dining areas, kitchens, and full-sized refrigerators/freezers ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/1000000/700000/691500/691465/115e1ae3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Madison East by IHG Madison - Pool - Hot tub - Breakfast included - Pet friendly 8.8 Excellent 586 reviews CA $176 CA $203 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=691465&PinnedHotelID=691465&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/896200/896127/699949d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MainStay Suites Madison Airport Madison - Pool - Hot tub - Breakfast included - Kids pool 8.8 Excellent 162 reviews CA $115 CA $133 total includes taxes & fees Feb 16 - 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Pool - Breakfast included - Free airport shuttle - Parking included 9.4 Exceptional 690 reviews CA $171 CA $197 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=13296338&PinnedHotelID=13296338&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/9100/9095/9bd8f3c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western East Towne Suites Madison - Pool - Hot tub - Breakfast included - Pet friendly 8.0 Very good 1,002 reviews CA $116 CA $134 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=9095&PinnedHotelID=9095&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=12509&PinnedHotelID=12509&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12509,691465,896127,2593699,908498) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (USD 3 per day) - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas - Free manager's reception - Snack bar/deli ### Things to do - 24-hour gym - Indoor pool ### Family friendly - In-room crib - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Indoor pool - Laundry facilities - Separate in-room dining area - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) ### Business services - Business center - Meeting room ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height electrical outlets in bathroom - Low-height view port in door - Visual alarms in hallways - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - At least 80% lighting from LEDs - Banquet hall - Built in 1994 - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Kitchen - Microwave - Separate dining area - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100.00 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Self parking fee: USD 3 per day - Pet fee: USD 100.00 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Primestay Extended Suites have a pool? ### How much does it cost to stay at Primestay Extended Suites? ### Is Primestay Extended Suites pet-friendly? ### How much is parking? ### What time is check-in at Primestay Extended Suites? ### What time is check-out at Primestay Extended Suites? ### Where is Primestay Extended Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Primestay Extended Suites Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 150 8 - Good 77 6 - Okay 28 4 - Poor 12 2 - Terrible 16 ## Reviews ### 8/10 Good #### Jenny Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay and very friendly staff. ##### Jenny Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Linda Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff there is awesome, and clean place! ##### Linda Stayed 1 night in Nov 2024 ### 6/10 Okay #### Sathish Apr 13, 2025 Liked: Cleanliness, staff & service Clean property, good location. Disappointed with the sub-par breakfast. ##### Sathish Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rose Jan 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable and roomy ##### Rose Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jason Mar 23, 2025 Liked: Staff & service, property conditions & facilities Room was described exactly how it was.It was nice to have two separate bedrooms and kitchen was well equipped with dishes and everything ##### Jason Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### William Jul 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable room and the 2 bedroom suite made the 4 of us very comfortable. ##### William Stayed 1 night in Jul 2024 ### 8/10 Good #### Stacy Feb 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. Great room loved the fireplace and spacious room. ##### Stacy Stayed 3 nights in Feb 2024 ### 8/10 Good #### Dale Feb 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Actually a very nice facility. Close to restaurants and shopping. Room was quiet. Staff friendly. Laundry. ##### Dale Stayed 7 nights in Feb 2025 ### 8/10 Good #### Gregg Dec 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place Nice hotel. The room was pretty comfortable, beds were good, breakfast was also good. My obly complaint was the powder room design, the tp holder should be free standing. Where its mounted practically overhangs the toilet bowl. ##### Gregg Stayed 2 nights in Nov 2024 ### 8/10 Good #### Verified traveller Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed my stay, but... I enjoyed my stay at the Residence Inn. The kitchen was well stocked with what I needed and the room was comfortable. Overall the stay was nice. There were two issues: 1\. The toilet didn't flush properly. The water filled up really high and I was concerned that it was going to overflow. The front desk staff offered two good solutions--move to another room or use a pludger. 2\. The tissue metal dispenser was too close to the toilet and the toilet was too close to the wall. I banged my elbow several times on the dispenser's sharp edges. That was painful and very unpleasant. The employees were very friendly and professional. They really helped me have a pleasant stay. ##### Verified traveller Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Rebecca Oct 4, 2025 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Wouldn’t do it again! Variety of shopping and eating around the hotel was great. The hotel itself was ok…just ran down. The reason for the poor score is, hotel staff came in and out of the room (not housekeeping) multiple times without communicating. We could not get a clear answer as to why they went in the first time. The second was to remove the C02 detector (first thing in the morning while we were in pajamas), then entered again in the afternoon while we were gone. This was all within 24 hours. I spoke with the assistant GM Nat. Who thought me being upset by this was funny. She told me they were doing routing maintenance and were not sure how many more times the would be in and out and they weren’t required to inform us. She also stated hotels weren’t required to let us know. Those are just the entries I knew about…being that it was just us 2 females traveling, we felt unsafe with random men letting themselves in and out of the room. ##### Rebecca Stayed 6 nights in Sep 2025 ### 6/10 Okay #### Verified traveller Dec 2, 2023 Liked: Cleanliness, staff & service, room comfort #### Okay, but tired This is located with a dozen other name brand hotels, so we were surprised to find out how tired the decor was. Beat up walls in the elevator, groans when the elevator was working, tired furniture in the room. But, I'm happy the breakfast offerings were varied and they used washable plates. We just needed to crash for the night, but if I would to spend more time in town, or had a different purpose, I would choose another hotel. ##### Verified traveller Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Marbella Jun 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel. Just more items for breakfast. ##### Marbella Stayed 1 night in Jun 2025 ### 8/10 Good #### Spencer Thomas Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The shower had a hole in the wall ##### Spencer Thomas Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Karen Oct 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very impressed with Residents Inn & Suites. This is the second one we have stayed at and loved both. ##### Karen Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Savannah Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So perfect for seven of us. Favorite hotel so far. Coming back this summer ##### Savannah Stayed 1 night in Mar 2025 ### 6/10 Okay #### Lisa Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was nice, just didn’t have rooms available at check in ##### Lisa Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Alexander Jan 15, 2026 Disliked: Cleanliness, property conditions & facilities My family and I stayed at this property several times when it was a Marriott Residence Inn. However during our stay for Christmas and New Years, new owners came in, it became a Primestay, and things went downhill very fast. We were told nothing would change and our reservations were safe but I saw other people being turned away since they had Marriott reservations. The next day the breakfast buffet - which had featured waffles, sausages, bacon and eggs - became cold food only due to some vague issue in the kitchen. A few days later the wifi stopped working along with the sole computer in the business center. And there was an abandoned car in the parking lot. When I returned home I found they had charged $200 to my card for incidentals but even after a week had not rescinded the charge. I had to take it up with my credit card company because I couldn't find a phone number for the Primestay. I never saw a good place go downhill so fast. Maybe the new owners will get their act together but I would avoid the place for the next few months. ##### Alexander Stayed 15 nights in Dec 2025 ### 6/10 Okay #### Tim Sep 12, 2025 Liked: Staff & service, room comfort Old, dark, needed updating. The furniture (desk chair and couch) needed a good cleaning. Bathroom so dark could not read contents of bottles (shampoo, conditioner, shower gel). Breakfast was about the same quality as other hotels offering breakfast. ##### Tim Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Lontier Jul 10, 2025 Disliked: Cleanliness, property conditions & facilities I would never be back. ##### Lontier Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller Jun 30, 2025 Liked: Staff & service, room comfort The room was nice and spacious. The bathroom seemed pretty run down between the toilet & shower. I’m 5’8 and I had to duck to use the shower which is not typically normal. ##### Verified traveller Stayed 1 night in Jun 2025 ### 8/10 Good #### Emily May 31, 2025 Liked: Cleanliness, staff & service, room comfort The hotel staff was friendly but if you are on the bottom floor, you will be able to hear the people in the room above you breathe. Other than the constant footsteps and talking, the room was comfortable. ##### Emily Stayed 1 night in May 2025 ### 6/10 Okay #### Dan May 8, 2025 #### Madison east Older hotel that has thin walls and floors. Area isn’t good around the hotel. ##### Dan Stayed 1 night in May 2025 ### 2/10 Terrible #### Verified traveller Jul 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't stay here This is a terrible hotel. Woke up 2x in the middle of the night from fire alarm. Woke up to a bug crawling in my leg. Bathroom was gross ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### AMINMENCHA Dec 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Free breakfast and free parking ##### AMINMENCHA