Hotels in Los Portales del Nuevo Rey, Cali

"The hotel is cute but they showed a pool on the website and the room was nothing like the picture, only had one bed. The staff were very nice. The location was good. Overall ok. Not wonderful. "

"The breakfast was exellent The staff well attentive. The room very tidy cleam"

"Everything was excellent!! 2nd time visiting and very pleased ❤️❤️❤️"

"Be extremely careful with this hotel! My experience was extremely disappointing, and I feel obligated to warn other travelers, especially foreign guests. During check-in, the staff asked me to sign a document, claiming it was only required for VAT exemption purposes for international tourists. Everything seemed normal, so I trusted their explanation. However, days later, I discovered a charge on my credit card for supposed “tour packages” that I never requested, never authorized, and that never even took place. At no point was I informed that the document could be used to apply additional charges. I feel completely misled, and I consider this practice highly deceptive and unethical. Carefully review every document before signing anything and closely monitor your credit card statements after staying here. I am sharing this to prevent other guests from going through the same situation."

"Employees are really good. They were so polite and helpful."

"Todo súper bien "

"Excelent service, all very good"

"Super bien"

"Good"