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Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationTibet University12 min walk
    Popular LocationRamoche Temple8 min drive
    Popular LocationJokhang Temple10 min drive
    AirportLhasa (LXA-Gonggar)41 min drive
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  • Premium Room, 1 King Bed

    Room amenities

    • 657 sq ft
    • Sleeps 3
    More detailsPremium Room, 1 King Bed
  • Junior Suite, 1 Bedroom

    Room amenities

    • 915 sq ft
    • Sleeps 3
    More detailsJunior Suite, 1 Bedroom
  • Premium Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More detailsPremium Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

    Room amenities

    • 657 sq ft
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • 657 sq ft
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds
  • Premium Room, 2 Double Beds

    Room amenities

    • Sleeps 3
    More detailsPremium Room, 2 Double Beds
  • Deluxe Room, 1 King Bed

    Room amenities

    • 657 sq ft
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 657 sq ft
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Suite, 1 Bedroom

    Room amenities

    • Sleeps 3
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom

    Room amenities

    • Sleeps 3
    More detailsSuite, 1 Bedroom

About this area

Lhasa

Located in Lhasa, The St. Regis Lhasa Resort is in the city centre. Lasa Museum and Tibet Museum are cultural highlights, and some of the area's landmarks include Potala Palace and Norbulingka. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's quiet location.
Visit our Lhasa travel guide
Popular Location

What's nearby

  • Tibet University - 12 min walk
  • Ramoche Temple - 8 min drive
  • Jokhang Temple - 10 min drive
  • Potala Palace - 11 min drive
  • Lasa Museum - 12 min drive

Getting around

  • AirportLhasa (LXA-Gonggar) - 41 min drive

Restaurants

  • Social — 1 min walk
  • Si Zi Kang — 1 min walk
  • Snowland Restaurant - 16 min walk
  • Tibetan Familly Kitchen - 19 min walk
  • AmdoNorzen Tibetan Restaurant - 19 min walk

About this property

The St. Regis Lhasa Resort

Luxury Lhasa hotel in Chengguan District with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service. All 199 rooms boast deep soaking bathtubs and heated floors, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find separate sitting areas, 24-hour room service and DVD players.
The St. Regis Lhasa Resort offers 199 forms of accommodation with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Lhasa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Iridium has 6 treatment rooms. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 138-208 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Full-service spa
  • Indoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heated floors
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CNY 580.0 per stay.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CNY 138 and CNY 208 per person (approximately)
  • Airport shuttle fee: CNY 750 per room (one way)
  • Rollaway bed fee: CNY 580.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

St. Regis Lhasa Resort
St. Regis Lhasa
The St Regis Lhasa Lhasa
The St. Regis Lhasa Resort Hotel
The St. Regis Lhasa Resort Lhasa
The St. Regis Lhasa Resort Hotel Lhasa

Frequently asked questions

Can I cancel my reservation for free at The St. Regis Lhasa Resort and receive a full refund?
Yes, The St. Regis Lhasa Resort offers free cancellation on select room rates, because flexibility matters! Please refer to The St. Regis Lhasa Resort cancellation policy on our site for more details about any exclusions or requirements.
Does The St. Regis Lhasa Resort have a pool?
Yes, this property has an indoor pool.
Is The St. Regis Lhasa Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at The St. Regis Lhasa Resort?
Self-parking is free at this property.
What time is check-in at The St. Regis Lhasa Resort?
Check-in is from 3 PM to midnight.
What time is check-out at The St. Regis Lhasa Resort?
Checkout is at noon.
Does The St. Regis Lhasa Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 750 per room, one way, applies.
Where is The St. Regis Lhasa Resort located?
Located in Chengguan District, this luxury hotel is within 1 mile (2 km) of Tibet University and Ramoche Temple. Jokhang Temple and Potala Palace are also within 3 miles (5 km).
4.4
Excellent
5 - Excellent
25
4 - Good
4
3 - Okay
4
2 - Poor
4
1 - Terrible
0

4.4/5

Cleanliness

4.4/5

Staff & service

2.0/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Room comfort
Worst St. Regis Experience
Unhappy about: I required ‘higher floor’ when I made the booking and they put me on the G/F at a corner with no sunlight and with no privacy where you would see some staff walking by out of the windows from time to time. I went back to the receptionist to complain and she told me that she was actually ‘doing me a favor’ to have put me in that room... ?? The desk area in the room had cigarette smell and the bathroom had some urine odor. Given I was tired from my flight so I accepted the night and went for a shower, then the shower room freaking flooded! I put on ‘Do Not Disturb’ mode before bedtime, then a housekeeping lady called me at 9:15am and asked if she could clean the room... ? Fried chicken at the bar was dry like paper and the waitstaff were under service and insincere. I went to the spa to find out more details about the treatments. No one was at the reception. I sat there and waited for 10mins still no one showed up. Happy about: I talked to another receptionist and the next day he changed my room to the 6/F with sunlight (yay!) and I could confirm that the previous room was some broken backup room - even the glass doors separating the shower and toilet stalls were removed! And the TV had no signal. In-room dining service was good and efficient. In-house clinic with a responsible Chinese doctor. Conclusion: It’s such a pity when the brand and the hardware is there, but some frontline staff needs some serious training.
Stayed 4 nights in Jun 2020

5/5 Excellent

Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay for Lhasa.
We had an amazing room with view of mountains all around. The only downfall was that the hot water was not hot, rather lukewarm. Having being on the long distance train for nearly 24 hours we just wanted to shower and be comfortable. Sounds sad but we ended up boiling water in order to take a hot bath with the little kettle they had. We reported this and were offered a new room however the water temperature was the same so we decided to keep our old room and the views were more superior. We did enjoy late afternoons in the room and just relaxing as the sun shone through the December cold. Despite this the room as very well priced for a St Regis stay and I did like the porcelain teacups when I had a cuppa. At this level it's all in the detail that matters.
Stayed 3 nights in Dec 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff, lovely room and a wonderful St Regis experience, especially during pre Christmas, they decorated the hotel with Christmas ornaments, played Christmas music throughout and had Christmas carolers before dinner and Santa Claus giving little presents with cookies to the diners. Would definitely stay with them again.
Stayed 6 nights in Dec 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days
It was a very good stay! Very pleased with friendly service. Everybody willing to help with any questions or needs! At the restaurant, TBTB was very helpful and pleasant. Kevin, the rooms manager, was great! I believe it is the best Hotel in the area.
Stayed 4 nights in Oct 2018

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