Title: Ellis Ecotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ellis Ecotel Hotel in Legazpi with spa services and a restaurant ![Standard Queen Room](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/671dd4e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/8f181b84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/e287a865.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily cooked-to-order breakfast (PHP 150 per person)](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/7877561b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/70c27371.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ellis Ecotel, in the heart of the city, offers practical comforts. Guests enjoy cooked-to-order breakfast each morning and can relax with drinks at the cozy bar and restaurant. The hotel provides WiFi and laundry facilities that travelers appreciate during their stay. 6.0 ## Popular amenities - Spa - Bar - Breakfast available - Laundry - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 30 - Dec. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=10038303&PinnedHotelID=10038303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=10038303&PinnedHotelID=10038303&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 1 - Dec. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=10038303&PinnedHotelID=10038303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=10038303&PinnedHotelID=10038303&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10038303&PinnedHotelID=10038303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10038303&PinnedHotelID=10038303&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=10038303&PinnedHotelID=10038303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=10038303&PinnedHotelID=10038303&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Single Room](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/bd371f99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Desk Daily housekeeping In-room safe - 118 sq ft - Sleeps 1 - 1 Twin Bed ![Standard Queen Room](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/cb557eb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Queen Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Desk Daily housekeeping In-room safe - 143 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Twin Room](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/c196e61f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Desk Daily housekeeping In-room safe - 172 sq ft - Sleeps 2 - 2 Twin Beds ![Seaside Loft Twin ](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/acc7ccf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Seaside Loft Twin ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Desk Daily housekeeping In-room safe - 172 sq ft - Sleeps 2 - 2 Twin Beds ![Seaside Loft Queen](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/5acaee13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Seaside Loft Queen ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Desk Daily housekeeping In-room safe - 172 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Twin Room](https://images.trvl-media.com/lodging/11000000/10040000/10038400/10038303/f55dfca2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Desk Daily housekeeping In-room safe - 139 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLegazpi-Hotels-Embarcadero-Hotel.h10038303.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLegazpi-Hotels-Embarcadero-Hotel.h10038303.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C13.14299%2C123.75835&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6QHaxemAxAyuB46xX5SX8rDCGfg=) 3F Embarcadero de Legazpi Port Area, Legazpi, Albay, 4500 #### What's nearby - Embarcadero - 1 min walk - 0.0 km - Kapuntukan Hill - 8 min walk - 0.7 km - SM City Legazpi - 19 min walk - 1.7 km - Estevez Memorial Hospital - 3 min drive - 1.8 km - Legazpi City Convention Center - 6 min drive - 3.6 km #### Getting around - Daraga (DRP-Bicol Intl.) - 30 min drive #### Restaurants - ‪Ruffian’s Tavern - ‬13 min walk - ‪J.CO Donuts & Coffee - ‬11 min walk - ‪McDonald's - ‬11 min walk - ‪Boklan Food Center - ‬8 min walk - ‪Cres Snack Inn - ‬11 min walk ## About this property ### Ellis Ecotel Property highlights Laundry facilities, a bar, and a restaurant are just a few of the amenities provided at Ellis Ecotel. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge), and newspapers in the lobby - Luggage storage, 1 meeting room, and an elevator Room features All 131 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Daily cooked-to-order breakfast (PHP 100 per person)](https://images.trvl-media.com/lodging/46000000/45720000/45714300/45714288/1518b22d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dream-Big Eco Hostel Legazpi - Pet-friendly - Parking included - Free WiFi - Breakfast available 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=45714288&PinnedHotelID=45714288&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/120000000/119370000/119365500/119365412/ed121bda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Legazpi Tourist Inn Legazpi - Parking included - Free WiFi - Breakfast available - 24/7 front desk CA $56 CA $70 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=119365412&PinnedHotelID=119365412&HadPinnedHotel=true®ionId=-1&adults=2) ![Bungalow, 3 Bedrooms, Smoking, Balcony | Balcony](https://images.trvl-media.com/lodging/120000000/119160000/119154700/119154603/w1806h2798x5y0-7225cb7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3 Bedroom Fully Furnished Aircon House With Free Car Park Legazpi - 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Pool - Breakfast included - Free WiFi - Restaurant 6.0 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=75774922&PinnedHotelID=75774922&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room](https://images.trvl-media.com/lodging/34000000/33800000/33794300/33794282/7fb7621c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Ballroom Hotel Legazpi - Parking included - Free WiFi - Air conditioning - Breakfast available [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=33794282&PinnedHotelID=33794282&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27360000/27352600/27352587/cf4eaa9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golite Hostel Legazpi - Air conditioning - Breakfast available - Housekeeping - 24/7 front desk 7.4 Good 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=27352587&PinnedHotelID=27352587&HadPinnedHotel=true®ionId=-1&adults=2) ![Street view](https://images.trvl-media.com/lodging/18000000/17910000/17903600/17903590/3d9b0020.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emerald Boutique Hotel Legazpi - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 109 reviews CA $50 CA $57 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=17903590&PinnedHotelID=17903590&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/18000000/17770000/17764200/17764126/86f1061e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotus Blu Hotel Legazpi - Parking included - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 104 reviews CA $96 CA $107 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=17764126&PinnedHotelID=17764126&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport pick-up shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 150 per person - A bar/lounge - A restaurant ### Restaurants on site - The Seaside Restaurant ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Barbecue grill ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 6 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 6:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately PHP 150 per person - Airport shuttle fee: PHP 350 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Ellis Ecotel Hotel Legazpi Ellis Ecotel Hotel Ellis Ecotel Legazpi Embarcadero Hotel Legazpi Embarcadero Legazpi Embarcadero Hotel Ellis Ecotel Hotel Ellis Ecotel Legazpi Ellis Ecotel Hotel Legazpi ## Frequently asked questions ### Is Ellis Ecotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Ellis Ecotel? > Check-in start time: 2 PM; Check-in end time: 6 PM. After-hours check-in is not available. ### What time is check-out at Ellis Ecotel? > Check-out is at noon. ### Does Ellis Ecotel provide a shuttle to the airport? > Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of PHP 350 per person applies. ### Where is Ellis Ecotel located? > Situated in Legazpi, this hotel is steps from Embarcadero and Kapuntukan Hill. SM City Legazpi and Estevez Memorial Hospital are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ellis Ecotel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 28 6 - Okay 26 4 - Poor 17 2 - Terrible 17 ### 6.0/10 Cleanliness ### 6.6/10 Staff & service ### 6.4/10 Amenities ### 5.6/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### Ann Sep 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and very accomodating. ##### Ann Stayed 1 night in Sep 2022 ### 2/10 Terrible #### John Mar 29, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Breakfast was restricted to egg and rice.aircon in room didnt work. ##### John Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Myra Aug 3, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel Bad from start it's part of a mall. It had broken lift to reception so had to use stairs. Breakfast was served on the cafe in the he main mall area no menu. Room had dirty towel. Also one of the rooms we got had no bottles of water. We had kettle cups no coffee or milk. We had ants in rooms. Shower in one was dirty and the doors were dirty. Stains on socket and mold. Chair material broken stuffing showed. Rooms for rent for 3 hours this shows by conditions. ![](https://a.travel-assets.com/ugc/hotel-reviews/35E251667C37A0410E86E40B710DDA32884E71591659526147380.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1928EEB9503EA1380249649C471222BF8A0F210E1659526165240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BAC73E3543A45E3728F00B83B90CB2198921F0B21659526236077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Myra Stayed 1 night in Jul 2022 ### 6/10 Okay #### Jennifer Jun 5, 2022 Liked: Staff & service #### Get away after Pandemic. If you just wanted to sleep overnight. Its ok to book this hotel. Stayed for 4 nights 5 days with my Family. Please dont include breakfast in your hotel bookings its my biggest mistake. Better have your breakfast outside a lot of choices and more cheaper. ![View from Embarcadero](https://a.travel-assets.com/ugc/hotel-reviews/A618BC40894AB27BA49493507401369E0A12F6C61654398390722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 4 nights in May 2022 ### 2/10 Terrible #### Verified traveller May 18, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort This hotel is not comfortable and not handicap accessible. We have to rebook another hotel on the spot ,trying to get our refund it’s been 15days we’ve been back from our vacation and our money is not refunded yet. ##### Verified traveller Stayed 13 nights in Apr 2022 ### 2/10 Terrible #### Allan Mar 30, 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Avoid this hotel at all cost! There's no heater in the shower!!! They'll tell you about it only during check-in. They gave me an excuse that it broke down just recently, but as I learned from a local Bicolano this hotel never really had any heater. And when I asked the lady receptionist what my options are, she told me to use the kettle... I was speechless. Wi-fi rarely works in the room. You have to sit and stay in their dusty hallway to be able to use their wi-fi properly. Doors are busted and you need to kick it so it will close and lock. I'm never coming back. ##### Allan Stayed 3 nights in Mar 2022 ### 2/10 Terrible #### Verified traveller Dec 4, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Transit hotel. When I arrived I was told there was no hot water available due to ongoing renovation. Airport transportation is not available until after 8 AM. The elevator call button was inoperative. You had to take the stairs to leave. The room floor was so dirty that you left black footprints in the white bathroom if your shoes were wet. ##### Verified traveller Stayed 1 night in Dec 2021 ### 8/10 Good #### Verified traveller Jan 19, 2021 Liked: Cleanliness, staff & service, room comfort #### Ok for short stay Helpful staff, simple breakfast, clean room, thin walls, nice view, patchy wifi in room good in places very bad in other. ##### Verified traveller Stayed 2 nights in Jan 2021 ### 6/10 Okay #### tanya Dec 4, 2020 Disliked: Cleanliness Was okay. The room had plenty of space. But tv wasnt working, cable was out and we had asked multiple times for toiletries that never came. Floor was very dusty. Otherwise, it was close to restairants with a good view of the ocean and Mt Mayon ##### tanya Stayed 1 night in Nov 2020 ### 10/10 Excellent #### frances marie Nov 19, 2020 Liked: Staff & service, property conditions & facilities, room comfort #### Stress free life it was amazing because i was able to rest and spend time with my 2 kids. the view outside is amazing❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/5890A63418F354559F8FAD7138EE2FCA7D3F48151605774337411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A9FBF2B5CA8EB85A380212C0715672D837F9ED191605774382896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/811CA46A93FAE15C569572FD0511F730352491D41605774367513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### frances marie Stayed 3 nights in Nov 2020 ### 8/10 Good #### Verified traveller Dec 2, 2019 Liked: Cleanliness, staff & service, amenities Place is quite good considering its not new. Staff were accommodating. The only draw back is there is no bathroom locks. ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### john Nov 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Beautiful view with good location ##### john Stayed 3 nights in Nov 2019 ### 6/10 Okay #### Vina Sep 25, 2019 Liked: Room comfort Disliked: Cleanliness #### 35 php for am coffee!?! Not complimentary!?! I rented the harbor view queen suite. It’s a wonderful view. There is a 3km walk along the bay which is also terrific. Unfortunately the Embarcadero mall has contracted and not given the proper attention it is due. As for the hotel, there is a good need for painting or cleaning of the salsa and Doors on the outside of the room. I need my coffee fix in am and while they left an electric kettle, one would have to pay 35 php for a sachet of coffee or tea. First time I have seen this. Being an engineer you certainly shake your head on the poor structural design of the building. The view is obscured by concrete columns. The elevator elevation transitions. Nonetheless you can’t beat the price and of course I love the harbor view. I would stay here again, but done expect 4 or 5 star service. It could easily be one if there is money thrown at it once again ##### Vina Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller Aug 30, 2019 Liked: Staff & service Great location. Needs a little upgrading and it can meet its full potential. Lobby is on 3rd floor and they should have signs when you enter on the first floor. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Jj Aug 29, 2019 Liked: Cleanliness Its like you are boarding in a ship cabin ##### Jj Stayed 2 nights in Aug 2019 ### 8/10 Good #### JJ Aug 29, 2019 Liked: Cleanliness, property conditions & facilities It is like you are boarding in a ship cabin ##### JJ Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller Jun 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Location was convenient, room okay except water heater in shower not working ##### Verified traveller Stayed 2 nights in Jun 2019 ### 8/10 Good #### Verified traveller May 27, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent twin loft bed.. Perfect for family group of 4. ##### Verified traveller Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller Apr 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing The rooms view are amazing ##### Verified traveller Stayed 2 nights in Apr 2019 ### 2/10 Terrible #### Chris Apr 23, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just all wrong and complete waste of money. The hotel is nothing like the brochure an I mean nothing, we where in a room that was like in a dungeon know windows, that it was supposed to have, the floor was filthy after u had a shower there was a centimetre of water around the toilet that did not ever drain away 1 light didn’t work, when I went to complain they told me they were book out an nothing could be done (not even come have a look at the room). The next day talked to the same duty manger and said we were booking out she could not understand why, and then said would you like to transfer to another room, I told them to late that I had found other accommodation elsewhere, know apologies just that they don’t refund money. NOT HAPPY I would never go there again ever, not happy with hotel.com for even having that place onsite, an probably wouldn’t book back through them again either because of what happened. ##### Chris Stayed 3 nights in Apr 2019 ### 8/10 Good #### Leonila Mar 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pretty good! ##### Leonila Stayed 2 nights in Feb 2019 ### 2/10 Terrible #### Verified traveller Dec 23, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointing Disappointed with the hotels current condition. Ceiling leaks, floor laminate on the second uneven, unsafe to walk on, dark hall way to the rooms, ants in the room. False photo on website. Hard to find. No signs to locate the Hotel and the entrance to the hotel. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 4/10 Poor #### Verified traveller Sep 8, 2018 #### Uncomfortable room The aircon is not working properly. We have to call the front desk to send someone and fix it. The door is hard to open and hard to enter the room due to limited entrance space. No complimentary bottled water available also in the room. And the room has foul smell also. ##### Verified traveller Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Killy, Guam Aug 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort great hotel to be in ##### Killy Stayed 2 nights in Aug 2018 ### 2/10 Terrible #### nimfa, Sydney australia May 4, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The ambience is a total disappointment as it looks like abandoned, no greeting staff at the entrance, can't find people around except at the lobby. As we enter the lobby, the lights are dim, though looks spacious, no people around and the smell at the entrance is stale comparable to a fish market with rotten fishes. As we enter the room, the smell gets stronger, I looked for a window to get a better ventilation, nothing, suggested to staff to spray a freshner, nothing. We stayed for 15 min, I started to cough and couldn't breath properly because of the stale and smell in the room. I vomited following the constant coughing as if there was an irritant to my respiratory system. I demanded full refund but only half was granted ##### nimfa Stayed 3 nights in Apr 2018 ## Expedia's Latest Trends ### Hotels > [Las Cabanas Beach Resort](https://www.expedia.ca/El-Nido-Hotels-Las-Cabanas-Beach-Resort.h19677229.Hotel-Information) > > [Two Seasons Coron Island Resort](https://www.expedia.ca/Coron-Hotels-Two-Seasons-Coron-Island-Resort-Spa.h6118021.Hotel-Information) > > [Campuestohan Highland Resort](https://www.expedia.ca/Talisay-Hotels-Campuestohan-Highland-Resort.h35238602.Hotel-Information) > > [Shangri-La Mactan, Cebu](https://www.expedia.ca/Lapu-Lapu-Hotels-Shangri-La-Mactan.h190534.Hotel-Information) > > [Aureo La Union](https://www.expedia.ca/San-Fernando-Hotels-Aureo-La-Union.h16099636.Hotel-Information) > > [Solea Mactan Resort](https://www.expedia.ca/Cordova-Hotels-Solea-Mactan-Resort.h15715493.Hotel-Information) > > [Cebu Safari and Adventure Park](https://www.expedia.ca/Carmen-Hotels-Safari-Camp-At-Cebu-Safari-Park.h42543778.Hotel-Information) > > [Canyon Cove Hotel & Spa](https://www.expedia.ca/Nasugbu-Hotels-Canyon-Cove-Hotel-Spa.h4727200.Hotel-Information) > > [Cauayan Island Resort](https://www.expedia.ca/El-Nido-Hotels-Cauayan-Island-Resort.h12696876.Hotel-Information) > > [Lakawon Island Resort](https://www.expedia.ca/Cadiz-City-Hotels-Lakawon-Island-Resort.h48718784.Hotel-Information) > > [Camayan Beach Resort](https://www.expedia.ca/Morong-Hotels-Camayan-Beach-Resort.h8782508.Hotel-Information) > > [Camp Netanya Resort & Spa](https://www.expedia.ca/Mabini-Hotels-Camp-Netanya-Resort-Spa.h15967910.Hotel-Information) > > [Camaya Coast Hotel](https://www.expedia.ca/Camaya-Coast-Hotel.h33786001.Hotel-Information) > > [Bacau Bay Resort Coron](https://www.expedia.ca/Coron-Hotels-Bacau-Bay-Resort-Coron.h27364069.Hotel-Information) > > [The Farm at San Benito](https://www.expedia.ca/Lipa-Hotels-The-Farm-At-San-Benito.h4850057.Hotel-Information) > > [Acuatico Beach Resort](https://www.expedia.ca/San-Juan-Hotels-Acuatico-Beach-Resort.h12321918.Hotel-Information) > > [Miniloc Island Resort](https://www.expedia.ca/El-Nido-Hotels-Miniloc-Island-Resort.h4333673.Hotel-Information) > > [Mövenpick Hotel Mactan Island Cebu](https://www.expedia.ca/Lapu-Lapu-Hotels-Movenpick-Hotel-Mactan-Island-Cebu.h1192069.Hotel-Information) > > [Oceanica Resort Panglao](https://www.expedia.ca/Panglao-Hotels-Oceanica-Resort-Panglao.h7811250.Hotel-Information) > > [Nacpan Beach Glamping Managed by H Hospitality](https://www.expedia.ca/El-Nido-Hotels-Nacpan-Glamping.h34356222.Hotel-Information) > > [Thunderbird Resorts - Poro Point](https://www.expedia.ca/San-Fernando-Hotels-Thunderbird-Resorts-Poro-Point.h2185153.Hotel-Information) > > [Sunlight Eco Tourism Island Resort](https://www.expedia.ca/Culion-Island-Hotels-Sunlight-Eco-Tourism-Island-Resort.h32565536.Hotel-Information) > > [Crimson Resort and Spa Mactan](https://www.expedia.ca/Lapu-Lapu-Hotels-Crimson-Resort-And-Spa-Mactan.h3742416.Hotel-Information) > > [Club Balai Isabel](https://www.expedia.ca/Talisay-Hotels-Club-Balai-Isabel.h2964073.Hotel-Information) > > [Seda Lio](https://www.expedia.ca/El-Nido-Hotels-Seda-Lio.h24063296.Hotel-Information) > > [Puerto Del Sol Beach Resort](https://www.expedia.ca/Bolinao-Hotels-Puerto-Del-Sol-Beach-Resort.h9404916.Hotel-Information) > > [The Monarch Hotel](https://www.expedia.ca/Calasiao-Hotels-The-Monarch-Hotel.h32694079.Hotel-Information) > > [Pangulasian Island Resort](https://www.expedia.ca/El-Nido-Hotels-Pangulasian-Island-Resort.h6416866.Hotel-Information) > > [bai Hotel Cebu](https://www.expedia.ca/Mandaue-Hotels-Bai-Hotel-Cebu.h16458106.Hotel-Information) > > [The Manor at Camp John Hay](https://www.expedia.ca/Baguio-Hotels-The-Manor-At-Camp-John-Hay.h16009390.Hotel-Information)