Leavenworth Vacation Packages

Everything was fine except for the housekeeping service. Kept having to chase them down to service our room. The language barrier made it difficult to communicate what we wanted done. One night the front desk gave us sheets to change our own bed. That was ridiculous. You stay at a hotel, you think you should not have to make your own room up...

We stayed for 3 nights. Room was clean and quiet. Staff was friendly and helpful. Hotel and surrounding area felt safe.

Not bad for the price. We stopped once on our way up to Minnesota and once back on our road trip. Breakfast was okay, but great for price and safe.

So I chose this hotel only because it was last minute and pricing was durable. On arrival I noticed the outside of the building looked crazy but I tried to look past that (they are building on to the property) staffing was beyond helpful. The room reeked of smoke smell , carpet was not vacuumed, outside of the toilet had not been properly wiped. My bathroom didn’t come with a blow dryer waited an hour for one. Sketchy characters for customers, those rooms need to be deep cleaned . Lastly, I got new towels for the room and there was a dead bug tangled in between the fibers of the towel. I do not recommend this hotel, the owners need to enforce better cleanliness standards, removal of smoke odor, and should consider bringing back the pool but I’m afraid it probably wouldn’t be clean either.

The pool was full of algae and unable to be used. The elevator was very dirty. The on-site bar that was advertised didn't seem to be staffed ever.