Lac Castor Tours and Activities

The room, staff, amenities were all great during our stay. The only issue was the construction going on downstairs which woke us at 7:30 on a couple of days. Hotels should warn prospective clients in cases like this.

The staff was courteous and helpful. We also enjoyed the restaurant Cochon Dingue - the food and staff were good. However we have some comments about the room. Hotel Concorde was the hotel that we always stayed at when we visited Quebec City - not only for the great location and the amazing view - but the rooms were also very nice. We haven’t been here for 15 years and had expected the same experience. But, we are quite disappointed with the room we had for this recent visit. There were cracks on the walls, bathroom sink and floor. There was what looked like water damage on the bottom of the bathroom door and the ceiling near the window. The lighting in the room was also very poor where we had to turn off the main lamp by unplugging it from the extension cord on the floor. And the safe in the room was locked and unusable - we were told that they will be replacing them so no safe was available for our use. All in all, we are sad and disappointed that our go to place to stay when visiting Quebec City is no longer a pleasant experience.