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Hotel Rutllan & Spa

4.0 star property
Natural beauty surrounds this peaceful retreat where guests can savor delicious meals at the on-site restaurant before unwinding beside a cozy fireplace.

Choose dates to view prices

Hotel Rutllan & Spa offers a serene setting and inviting atmosphere. Guests enjoy a breakfast buffet, local cuisine at the restaurant, and spa treatments. The property features a garden, seasonal outdoor pool, and helpful staff providing dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
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About this property

Hotel Rutllan & Spa

  • Upscale hotel near Caldea Spa
  • Consider a stay at Hotel Rutllan & Spa and take advantage of a free breakfast buffet, a terrace, and a garden. Treat yourself to a massage at the onsite spa. The on-site local cuisine restaurant, Rutllan, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
  • Additional perks include:
    • A seasonal outdoor pool
    • Self parking (surcharge), snow sports gear, and a billiards/pool table
    • Concierge services, luggage storage, and smoke-free premises
    • A banquet hall, tour/ticket assistance, and a 24-hour front desk
  • Room features
  • All 96 rooms feature comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with deep soaking tubs and bidets
    • Wardrobes/closets, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.90 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 11 per day
  • Pet fee: EUR 20.90 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number NRT F-012254-Z

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Frequently asked questions

Does Hotel Rutllan & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Rutllan & Spa pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 20.90 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 11 per day. Limited spots are available.

What time is check-in at Hotel Rutllan & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Rutllan & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Rutllan & Spa located?

Situated in La Massana, this spa hotel is within a 5-minute walk of La Massana Ski Lift and La Farga Rossell. Anyos-L'Aldosa Trail and Casa Rull are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

6.0

Amenities

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

4/10 Poor

Pernille

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Gammel hotel

Meget gammel værelse. Madrassen var forfærdelig. Meget rent. Bestilling var inkluderet morgenmad men det blev afvist af hotellet. Hotels.com lovede at refunderer morgenmads beløb men gjorde det ikke
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situado y cómodo para subir a las pistas.

Viaje de 3 días en un grupo grande, hotel muy bien situado para coger la telecabina y subir al bike park. Se pueden dejar las bicis cansadas en el garage. Los desayunos y cenas estaban bastante bien.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Todo correcto, personal amable y simpaticos, recomendable y para repetir. Por poner un pequeño fallo, en la habitación en las mesitas de noche no hay enchufes, solo habia uno detras de la tele ocupado y uno en el lavabo, y por el tema de cargar mobil fue un poco mal, pero bueno sobrevivimos
Stayed 2 nights in Jun 2022
Verified

8/10 Good

REGIS

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel au centre du village. Dommage que les chambres donnent sur une route passante et bruyante en plus de la pollution! Irrespirable aux heures de pointe. Vivement que l’Andorre adopte des gestes pour l’environnement. Repas du soir corrects sans être exceptionnel.
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Fanny

Liked: Staff & service
Nous eu une chambre pas forcément propre. On a retrouvé une tache douteuse sur rideau de douche, les rideaux ont été rafistolés avec un espèce de scotch épais. On a eu une chambre côté route avec des enfants en bas âge la nuit à été compliquée, pour avoir de l’aire en pleine nuit on ouvre la fenêtre, mais on entend les voitures passées. Le personnel a été aimable et souriant (malgré les masques ça pouvait se voir sur leur regard).
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel molt aconsellable.

Bon hotel. Ben situat pels esports de muntanya. Antic però molt ben conservat i modernitzat. El servei es molt eficient i amable. Les habitacions no son grans però molt netes.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viajamos todos los años a este hotel nos resulta excelente y muy comodo para la practica del ski o las compras
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Verified

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020