[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel with a full-service spa, near Kumamoto Castle ![Public bath](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/82762860.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/a8631bcc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/e2b2f698.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/229effd2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/e6c7049e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a peaceful stay in central Chuo Ward. Guests can relax in the indoor public bath or use dry cleaning/laundry services. The 24-hour front desk, free in-room WiFi, and luggage storage complement the helpful staff and prime location. 9.2 Wonderful ## Popular amenities - - - 24/7 front desk - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ![Business Double Room Single Use, Non Smoking](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/26e2730c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room Single Use, Non Smoking 8.8 Excellent 8 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 194 sq ft - Sleeps 1 - 1 Double Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/cf73de18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 194 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/e9422f86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room Single Use, Non Smoking 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 226 sq ft - Sleeps 1 - 1 King Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/e9422f86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room, Non Smoking 9.2 Wonderful 16 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 226 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/84ceb3ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 9.6 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 237 sq ft - Sleeps 4 - 2 Twin Beds ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/84ceb3ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Sofa Bed, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout drapes/curtains Sofa bed Separate bedroom Shower/tub combination Hair dryer - 237 sq ft - Sleeps 5 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/815718b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Non Smoking 9.6 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 323 sq ft - Sleeps 5 - 3 Twin Beds ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/61b9d364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Corner Twin, Non Smoking 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - Sleeps 4 - 2 Twin Beds ![Deluxe Corner Twin, Non Smoking](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/270f79df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Corner Twin, Non Smoking 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - Sleeps 4 - 2 Twin Beds ![Deluxe Quadruple, Non Smoking](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/32f3ecdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple, Non Smoking 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - Sleeps 8 - 4 Twin Beds ![Deluxe Corner Quadruple, Non Smoking](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/188b72e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Corner Quadruple, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - Sleeps 8 - 4 Twin Beds ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/61b9d364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Corner Twin (For 3 People Use) Non-Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - Sleeps 5 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9db31499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin (For 3 People Use) Non-Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - Sleeps 5 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/cf73de18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 194 sq ft - Sleeps 1 - 1 Double Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/815718b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room with Sofa Bed, Non Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 323 sq ft - Sleeps 7 - 3 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9db31499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 301 sq ft - Sleeps 4 - 2 Twin Beds ![Private Spa Suite](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/495a0999.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Private Spa Suite ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer Detached private bathroom - 495 sq ft - 1 bedroom - Sleeps 8 - 4 Twin Beds ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9ac410c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin Room, Non Smoking ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 237 sq ft - Sleeps 4 - 2 Twin Beds ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/9ac410c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin Room, Non Smoking, (For 3 People Use) ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - Sleeps 5 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/c59c2615.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Twin Room Non-Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Hair dryer Detached private bathroom - 226 sq ft - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-CANDEO-HOTELS-KUMAMOTO-SHINSHIGAI.h82883498.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-CANDEO-HOTELS-KUMAMOTO-SHINSHIGAI.h82883498.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.79842%2C130.70622&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9Ex9CfbIdNiVFktyhkp8M8g5qEg=) 8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803 #### What's nearby - Sakura Machi Kumamoto - 4 min walk - 0.4 km - Kumamoto-jo Hall - 6 min walk - 0.5 km - Kumamoto City Hall - 8 min walk - 0.7 km - Kumamoto Castle - 12 min walk - 1.1 km - Kumamoto Station Tourist Information Center - 2 min drive - 2.3 km #### Getting around - Suidocho Tram Stop - 11 min walk - Fujisakigumae station - 18 min walk - Kumamoto Airport (KMJ) - 50 min drive #### Restaurants - ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk - ‪blé blé - ‬1 min walk - ‪立ち呑み タマヤ - ‬1 min walk - ‪うどん居酒屋 ふく泉 新市街地店 - ‬2 min walk - ‪天草の魚と馬刺しの店 魚粋 - ‬1 min walk ## About this property ### CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel near Kumamoto-jo Hall Close to Kumamoto Castle, CANDEO HOTELS KUMAMOTO SHINSHIGAI provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), an elevator, and smoke-free premises - A vending machine, luggage storage, and a 24-hour front desk - Guest reviews say great things about the helpful staff and location Room features All 380 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. More conveniences in all rooms include: - Bathrooms with bidets and shower/tub combinations - 50-inch flat-screen TVs with satellite channels - Heating and housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/60000000/59290000/59288100/59288061/2e13d086.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE BLOSSOM KUMAMOTO Nishi Ward - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,697 reviews CA $167 CA $183 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=59288061&PinnedHotelID=59288061&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4270000/4266100/4266074/0133721f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Kumamoto Natural Hot Spring Chuo Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,003 reviews CA $99 CA $112 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4266074&PinnedHotelID=4266074&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 1800 per person)](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/84f129f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REF Kumamoto by VESSEL HOTELS Chuo Ward - 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Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=12291381&PinnedHotelID=12291381&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/84000000/83660000/83654800/83654725/4a2e7ae4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOTETSU GRAND FRESA KUMAMOTO Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,228 reviews CA $82 CA $90 total Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=83654725&PinnedHotelID=83654725&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/78000000/77830000/77828200/77828115/8ad975fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KOKO HOTEL Premier Kumamoto Chuo Ward - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 534 reviews CA $98 CA $109 total Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=77828115&PinnedHotelID=77828115&HadPinnedHotel=true®ionId=-1&adults=2) ![Cafe](https://images.trvl-media.com/lodging/91000000/90800000/90796200/90796123/4969a357.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OMO5 Kumamoto by Hoshino Resorts Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 225 reviews CA $142 CA $156 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=90796123&PinnedHotelID=90796123&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892503/w1200h895x0y5-5c80346e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONE STATION HOTEL KUMAMOTO Nishi Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,001 reviews CA $85 CA $103 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=3892503&PinnedHotelID=3892503&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/20000/16400/16353/6d9f5ee1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza ANA Kumamoto New Sky by IHG Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 975 reviews CA $84 CA $131 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=16353&PinnedHotelID=16353&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Offsite parking available (JPY 1,300 per night) - Limited onsite parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 per person ### Things to do - Full-service spa ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (on request) ### Full-service spa - Public indoor bath (no minerals) - Public outdoor bath (no minerals) - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator (39 inch wide door) - Grab bar near toilet (25 inches high) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Detached private bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 2530 per person - Nearby parking fee: JPY 1300 per night (1640 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto ## Frequently asked questions ### Is CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at CANDEO HOTELS KUMAMOTO SHINSHIGAI on Nov 4, 2025 start from CA $131.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kumamoto-Hotels-CANDEO-HOTELS-KUMAMOTO-SHINSHIGAI.h82883498.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at CANDEO HOTELS KUMAMOTO SHINSHIGAI? > Limited spots are available. ### What time is check-in at CANDEO HOTELS KUMAMOTO SHINSHIGAI? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at CANDEO HOTELS KUMAMOTO SHINSHIGAI? > Check-out is at 11:00 AM. ### Where is CANDEO HOTELS KUMAMOTO SHINSHIGAI located? > Located in Chuo Ward, this spa hotel is within a 15-minute walk of Sunroad Shinshigai Shopping Street, Kumamoto-jo Hall, and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 5 minutes. Suidocho Tram Stop is 11 minutes by foot and Fujisakigumae station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 631 8 - Good 192 6 - Okay 45 4 - Poor 19 2 - Terrible 13 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Alexis Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Nice hotel in a fantastic location. Offered very nice spa baths and sauna included in stay. Will absolutely stay here again. ##### Alexis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Chris Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful at check in, rooms are large comfortable and clean, the spa was excellent, and hotel is very conveniently placed ##### Chris Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Oi Ling Annabella Joyce Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities There’s spa onsen in the hotel. ##### Oi Ling Annabella Joyce Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Wai Tong Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 員工非常友善態度良好，位置優悦！ ##### Wai Tong Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Erik Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing Hotel. Tattoo people can visit the onsen late at night which is a +++++++ ##### Erik Stayed 1 night in Aug 2025 ### 8/10 Good #### Cannie Jul 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good stay with good price ##### Cannie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### SHUJI Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 熊本駅からは少しはなれてはいるが、繁華街にほど近く飲食には困らずに過ごせた。 ホテルは清潔でスタッフの対応も素晴らしい。 ##### SHUJI Stayed 1 night in Jul 2025 ### 10/10 Excellent #### さちこ Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋もきれいで広く快適に過ごせました ##### さちこ Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ゆかり Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋がきれいでとても良い。 ##### ゆかり Stayed 1 night in Aug 2025 ### 8/10 Good #### Rieko Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities アーケード街にあるのでショッピングも飲食店も多くて歩くのも歩きやすく雨の日でも傘要らずです。 ホテル内の大浴場もお湯が柔らかくてとても気持ちが良いですq ##### Rieko Stayed 1 night in Aug 2025 ### 8/10 Good #### ミドリ Aug 3, 2025 Liked: Staff & service, amenities, property conditions & facilities スタッフの対応がすごくよかったです。 ##### ミドリ Stayed 1 night in Aug 2025 ### 10/10 Excellent #### K Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities とても快適で周辺に飲食店もたくさんありまた、リピートしたいです。 ##### K Stayed 1 night in May 2025 ### 10/10 Excellent #### さだし Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても綺麗なホテルで安心して泊まれました。 ##### さだし Stayed 2 nights in May 2025 ### 10/10 Excellent #### Satomi Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very helpful, and the location was excellent — everything was within walking distance and the parking garage was nearby. The bath was clean, fully equipped with amenities, and we really enjoyed it. ##### Satomi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kensuke Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 予想していた以上に快適なステイでした。温泉もサウナも清潔で最高でした。 ##### Kensuke Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Katherine Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 整體表現非常之滿意 行出去路口已經有好多街舖逛逛街 重點係酒店新淨 服務很好 會再入住 ##### Katherine Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### KA WING Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 酒店很新，房間大，12樓有大浴場，有室內和室外風呂，也有桑拿，很舒服。 房間大，有一張長型沙發，可以坐在窗邊看風景，正。酒店樓下就是商店街，購，吃東西非常方便。早餐一般，建議外出食。下次有機會會再入住。 ![](https://a.travel-assets.com/ugc/hotel-reviews/4f46980b-f8e3-4268-9f68-6b9f0dc89d74-1754642909192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3720081c-9af5-4f40-94d1-41ce0be9e2b9-1754642909230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### KA WING Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Helen Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Helen ### 10/10 Excellent #### HENRY Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Having onsite self service laundry and an onsen are pluses! ##### HENRY Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### KATSUMI Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities サウナとお風呂が本当に良かった ![](https://a.travel-assets.com/ugc/hotel-reviews/b18dec8a-3ab2-4a3a-987a-5f1d7c23ad5d-1752988435422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4de9629-e313-4a77-976d-23de80363e58-1752988435798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### KATSUMI Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Andrew Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very new hotel with modern facilities and a good breakfast (if you’re going to have breakfast add it to your room in advance or at check in for a better rate). Just on the edge of a major nightlife and shopping area with many restaurants and bars. ##### Andrew Stayed 1 night in Aug 2025 ### 10/10 Excellent #### HauLun Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 員工非常非常友善，且飯店位置距離鬧區走路不到30秒，相當好的住宿選擇。 ##### HauLun Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### KATSUHIRO Jul 11, 2025 とても素晴らしい ##### KATSUHIRO Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yuko Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 快適でした！ 大浴場もスイートのお部屋のスパも最高でした♪ ##### Yuko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ka Yik Eric Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 鄰近二通，飲食、交通極之方便。浸浴設施也很好。唯一不理想是泊車，如果夜晚要去車內取東西，基本上是不可能。 ##### Ka Yik Eric Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Days Inn by Wyndham Niagara Falls Near The Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Days-Inn-By-Wyndham-Niagara-Falls-Near-The-Falls.h121300.Hotel-Information) > > [Hotels near Grand Beach Provincial Park](https://www.expedia.ca/Grand-Beach-Provincial-Park-Hotels.0-l553248621561214601-0.Travel-Guide-Filter-Hotels) > > [The Villa Casa Casuarina](https://www.expedia.ca/Miami-Hotels-The-Villa-Casa-Casuarina.h12826098.Hotel-Information) > > [Hotels near Randall's Island Park](https://www.expedia.ca/Randalls-Island-Park-Hotels.0-l6065053-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-All-Inclusive-Hotel.0-0-d44-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Starfish Tobago Resort](https://www.expedia.ca/Plymouth-Hotels-Starfish-Tobago-Resort.h794543.Hotel-Information) > > [Hotels in Hong Kong SAR](https://www.expedia.ca/Destinations-In-Hong-Kong-SAR.d77.Hotel-Destinations) > > [Hotels in London](https://www.expedia.ca/London-Hotels.d178279.Travel-Guide-Hotels) > > [Aloft El Segundo - Los Angeles Airport](https://www.expedia.ca/Los-Angeles-Hotels-Aloft-El-Segundo-Los-Angeles-Airport.h10246030.Hotel-Information) > > [Vance Creek Hotel & Conference Centre](https://www.expedia.ca/Silver-Star-Mountain-Hotels-Vance-Creek-Hotel-Conference-Centre.h12323288.Hotel-Information) > > [Tradewinds Apartment Hotel](https://www.expedia.ca/Miami-Hotels-Tradewinds-Apartment-Hotel.h4128512.Hotel-Information) > > [Hotels in Downtown Salt Lake City](https://www.expedia.ca/Downtown-Salt-Lake-City-Salt-Lake-City-Hotels.0-n6056390-0.Travel-Guide-Filter-Hotels) > > [Adults Only Resorts & Hotels in St. Barthelemy](https://www.expedia.ca/Destinations-In-St-Barthelemy-Adults-Only-Resorts.0-0-d6069953-tAdultsOnlyResorts.Hotel-Filter-Destinations) ### Flights > [Flights from Detroit (DTW) to Shanghai (PVG)](https://www.expedia.ca/lp/flights/dtw/pvg/detroit-to-shanghai) > > [Flights from Nassau (NAS) to Treasure Cay (TCB)](https://www.expedia.ca/lp/flights/nas/tcb/nassau-to-treasure-cay) > > [Flights from Vancouver (YVR) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yvr/dxb/vancouver-to-dubai) > > [Flights from Pierre Elliott Trudeau Intl. to BUH-All Airports](https://www.expedia.ca/lp/flights/yul/buh/montreal-to-bucharest) > > [Flights from Puerto Vallarta (PVR) to Cancun (CUN)](https://www.expedia.ca/lp/flights/pvr/cun/puerto-vallarta-to-cancun) > > [Flights from Calgary (YYC) to San José (SJO)](https://www.expedia.ca/lp/flights/yyc/sjo/calgary-to-san-jose) > > [Flights from Simcoe County](https://www.expedia.ca/lp/flights/553248635976432418/flights-from-simcoe-county) ### Activities > [Things to do in Bayfield](https://www.expedia.ca/Things-To-Do-In-Bayfield.d6336300.Travel-Guide-Activities) ### Packages > [Lambton Mall](https://www.expedia.ca/Lambton-Mall-Sarnia.d6220754.Vacation-Attraction) > > [Costa Rica](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/42/Costa-Rica) > > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) > > [Florida Vacations](https://www.expedia.ca/Florida.d211.Destination-Travel-Guides) > > [Disneyland® Resort](https://www.expedia.ca/Disneyland-Resort-Anaheim-Resort.d6025613.Vacation-Attraction) > > [Paris Catacombs](https://www.expedia.ca/Paris-Catacombs-14th-Arrondissement.d6068807.Vacation-Attraction) ### General > [Visit Aberdeen](https://www.expedia.ca/Aberdeen.dx6054442)