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Overview of The Waterfront Hotel

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

The Waterfront Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPlaza Merdeka2 min walk
    Popular LocationGolden Anniversary Bridge6 min walk
    Popular LocationKuching Waterfront7 min walk
    AirportKuching (KCH-Kuching Intl.)23 min drive

Choose dates to view prices

Premier Family (City View)

  • 32 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Junior King Suite (Compound View)

5/5 guest room rating
  • 52 sq ft
  • Sleeps 2
  • 1 King Bed

Club Floor Family (City View)

  • 32 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Premier King (River View)

3.9/5 guest room rating
  • 32 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Premier Twin (River View)

5/5 guest room rating
  • 32 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin (Compound View)

5/5 guest room rating
  • 32 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Floor King

  • 32 sq ft
  • Sleeps 2
  • 1 King Bed

Club Floor Twin

  • 32 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Family (Compound View)

  • 32 sq ft
  • Sleeps 2
  • 2 Queen Beds

Premier Twin (City View)

5/5 guest room rating
  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About this area

Kuching

Located in Kuching, The Waterfront Hotel is connected to a shopping center. Sarawak Museum and Chinese History Museum are cultural highlights, and some of the area's notable landmarks include Kuching City Mosque and Golden Anniversary Bridge. Sultan Iskandar Planetarium and Semenggoh Wildlife Centre are also worth visiting.
Popular Location

What's nearby

  • Plaza Merdeka - 2 min walk
  • Sarawak Museum - 5 min walk
  • Golden Anniversary Bridge - 6 min walk
  • Chinese History Museum - 6 min walk
  • Kuching Waterfront - 7 min walk

Getting around

  • AirportKuching Intl. Airport (KCH) - 23 min drive

Restaurants

  • Cafe Via Mare — 1 min walk
  • Drunk Monkey — 3 min walk
  • Kim Joo - Kolo Mee — 4 min walk
  • Black Bean Coffee — 5 min walk
  • Borneo Delight — 5 min walk
View in a map

About this property

The Waterfront Hotel

Central hotel connected to a shopping center in Kuching with free parking
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café, and 24-hour room service. All 208 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • Roundtrip airport shuttle (surcharge) from 8 AM - 8 PM
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

Frequently asked questions

Can I cancel my reservation for free at The Waterfront Hotel and receive a full refund?
Yes, The Waterfront Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Waterfront Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Waterfront Hotel?
As of Jan 25, 2021, prices found for a 1-night stay for 2 adults at The Waterfront Hotel on Jan 29, 2021 start from CA $73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Waterfront Hotel have a pool?
Yes, this property has an indoor pool and a children's pool.
Is The Waterfront Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Waterfront Hotel?
Self parking is free at this property.
What time is check-in at The Waterfront Hotel?
Check-in is from 3:00 PM - anytime.
What time is check-out at The Waterfront Hotel?
Check-out is at noon.
Does The Waterfront Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 15 per person, one way, applies.
Where is The Waterfront Hotel located?
Located in the heart of Kuching, this hotel is within a 5-minute walk of Plaza Merdeka and Sarawak Museum. Golden Anniversary Bridge and Chinese History Museum are also within 10 minutes.
4.4
Excellent
Rating 5 - Excellent. 212 out of 415 reviews
5 - Excellent 51%
Rating 4 - Good. 159 out of 415 reviews
4 - Good 38%
Rating 3 - Okay. 33 out of 415 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 415 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 415 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Property conditions & facilities
The location was great. Adjacent to a mall, easy access to eateries which offer great local food, Kuching’s tourist attractions are just within a few mins of walking distances. Hotel amenities were OK. Need to pay more attention on cleanliness of cups/cutleries in the room.
Stayed 2 nights in Dec 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay in kuching
Very good place to stay with walking distance to shopping mall and attractive place.
Stayed 3 nights in Aug 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near to Merdeka Mall, near to the Kuching Waterfront, and shops are scattered nearby. So very convenient for me as they're just walking distance. Easy to go on foort
Stayed 1 night in Jul 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beuutiful room
The rooms are beautiful, spacious and clean. I stayed in a suite with a wonderful view. The service is also good and the staff is very friendly. The only huge disappointment was the breakfast. There was a very small selection and it was not freshly made. Even the fried noodles was oily and basically just noodles. There was also no healthy food options. If you do stay here, I would recommend that you skip the breakfast, it is not worth the extra it.
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my 1 night stay
It's the bathroom door which is not satisfactory..... There's no lock to it and the door is not fully closed when you are in the bathroom...
Stayed 1 night in Feb 2020

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