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Overview of The Ritz-Carlton, Kuala Lumpur

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Featured Image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationPavilion Kuala Lumpur6 min walk
    Popular LocationBerjaya Times Square9 min walk
    Popular LocationPrince Court Medical Centre10 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive
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About this area

Kuala Lumpur

Located in Golden Triangle neighborhood, The Ritz-Carlton, Kuala Lumpur is connected to a shopping center. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.
Visit our Kuala Lumpur travel guide
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 6 min walk
  • Berjaya Times Square - 9 min walk
  • Prince Court Medical Centre - 10 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 12 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 8 min walk
  • AirportKuala Lumpur Intl. Airport (KUL) - 44 min drive

Restaurants

  • Li Yen — 1 min walk
  • The Cobalt Room — 1 min walk
  • Prego — 3 min walk
  • Enak KL — 4 min walk
  • Grand Harbour — 4 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel connected to a shopping center in Golden Triangle, walk to Pavilion Kuala Lumpur
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a health club, a bar/lounge, and self parking. All 365 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 12 per night)
  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)
  • Self parking fee: MYR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Kuala Lumpur and receive a full refund?
Yes, The Ritz-Carlton, Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does The Ritz-Carlton, Kuala Lumpur have a pool?
Yes, this property has an outdoor pool.
Is The Ritz-Carlton, Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ritz-Carlton, Kuala Lumpur?
Self parking is available for MYR 12 per night. Limited spots are available.
What time is check-in at The Ritz-Carlton, Kuala Lumpur?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Ritz-Carlton, Kuala Lumpur?
Check-out is at noon.
Where is The Ritz-Carlton, Kuala Lumpur located?
Located in Golden Triangle, this luxury hotel is within a 10-minute walk of Starhill Gallery, Pavilion Kuala Lumpur, and Berjaya Times Square. Lot 10 Shopping Centre and Prince Court Medical Centre are also within 15 minutes. Bukit Bintang Station is 8 minutes by foot and Imbi Station is 10 minutes.
4.4
Excellent
5 - Excellent
510
4 - Good
209
3 - Okay
73
2 - Poor
31
1 - Terrible
22

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant stay with The Ritz-Carlton KL! Thank you butler team for the special decoration for the wedding and birthday celebration!
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Everything is perfect! From the moment we checked it until we checked out. Customer service is tip top..this awesome experience matches with the high rating of this hotel. Will definitely come back and stay here again
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
room is clean and nice especially the wash room. Very near to Pavilion shopping mall.
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the decoration and room service is good, the library in a hotel is superb, it's my first time to find a library in a hotel. Really enjoy it
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
bilik yang nampak mewah. layanan yang baik dari reception. semuanya serba lengkap dan exlusif.😊
Stayed 1 night in Aug 2020

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