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Quality Inn Merchants Drive

2.5 star property
Hotel in Knoxville with free breakfast and seasonal outdoor pool

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Quality Inn Merchants Drive

Lobby
Seasonal outdoor pool
Exterior
Room, 1 Queen Bed, Accessible, Non Smoking
Free daily buffet breakfast
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Popular LocationKnoxville Expo Center2 min drive
  • Popular LocationKnoxville Convention Center6 min drive
  • Popular LocationUniversity of Tennessee7 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)22 min drive

Most relevant reviews

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Room options

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Knoxville

Located in Knoxville, Quality Inn Merchants Drive is in the city center. Tennessee Theatre and Three Rivers Rambler are local landmarks, and some of the area's activities can be experienced at Knoxville Riverboat Company and Three Ridges Golf Course. Check out an event or a game at Neyland Stadium, and consider making time for Knoxville Zoo, a top attraction not to be missed.

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • McDonald's - 11 min walk
  • Cracker Barrel - 8 min walk
  • Hexagon Brewing Company - 7 min drive
  • Domino's Pizza - 13 min walk
  • Austin's Steak And Homestyle Buffet - 17 min walk

About this property

Quality Inn Merchants Drive

Hotel near University of Tennessee
At Quality Inn Merchants Drive, you can look forward to a free breakfast buffet, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • An elevator, coffee/tea in the lobby, and a 24-hour front desk
  • A TV in the lobby, free newspapers, and a front-desk safe
  • A computer station
  • Guest reviews give good marks for the overall value, helpful staff, and overall condition
Room features
All 128 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
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Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Does Quality Inn Merchants Drive have a pool?

Yes, this property has a seasonal outdoor pool. Pool access starts at 8 AM.

How much does it cost to stay at Quality Inn Merchants Drive?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on May 19, 2024 start from CA $90.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Merchants Drive pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Merchants Drive?

This hotel doesn't offer parking.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Merchants Drive?

Check-out is at 11 AM.

Where is Quality Inn Merchants Drive located?

Located in the heart of Knoxville, this hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Knoxville Children's Theatre. Bounce USA and Max Air Trampoline Park are also within 6 mi (10 km).

Quality Inn Merchants Drive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 256 out of 919 reviews" "
Rating 8 - Good. 319 out of 919 reviews" "
Rating 6 - Okay. 156 out of 919 reviews" "
Rating 4 - Poor. 108 out of 919 reviews" "
Rating 2 - Terrible. 80 out of 919 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in safe,quit
Stayed 2 nights in May 2024

8/10 Good

Venesha Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very pleasant
Stayed 2 nights in May 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is in need of an update and repairs. People stand around out side the rooms smoking and talking. Breakfast was nothing special.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was so pleasant and went out of their way to solve a probllem that was my fault.
Stayed 2 nights in May 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good stay for the price. I will say that the mattress caves in when you lay down so it was really uncomfortable and housekeeping comes at like 8:30-9. That was way too early for us. Water pressure was great!
Stayed 3 nights in May 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, easy check in and check out. Room was clean and the king size bed was so comfortable. I will definitely stay there when we go back to TN.
Stayed 1 night in Apr 2024

4/10 Poor

Christian

Travelled with family
The room, was very small and so was the bathroom. It smelled like smoke. The sheets smelled funny as well. It’s the worst hotel to stay in.
Stayed 1 night in Apr 2024

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terribly dated, furniture straight out of the 50’s Rooms away from lobby with outside entrance. Manager wouldn’t recommend any restaurants in area, even though there were many
Stayed 1 night in Apr 2024

8/10 Good

Lorenza

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024