Title: Mercure Urabandai Resort & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9622338&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Urabandai Resort & Spa Travelers soak in the indoor mineral hot spring at this lakeside retreat, where they can play table tennis, explore nearby art, and dine at Shiki restaurant ## Photo gallery for Mercure Urabandai Resort & Spa ![Spa - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/699d9460.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Room, Japanese style, 5 futon beds - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/93441d1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, in-room safe, desk, soundproofing - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/917eb254.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/3cb29fd3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Urabandai Resort & Spa (Kitashiobara)](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/19e6d690.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Urabandai Resort & Spa near Goshikinuma Lake offers a peaceful getaway with on-site shopping. Guests relax in indoor mineral hot springs, play table tennis, connect to WiFi, and enjoy meals at Shiki restaurant. ## Reviews 8.2 Very good ## Popular amenities - All-inclusive - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9622338&PinnedHotelID=9622338&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 11 of 11 rooms ### View all photos for Classic Room with 2 single beds and 1 sofa bed, Dog-friendly ![Classic Room with 2 single beds and 1 sofa bed, Dog-friendly](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/7fad0e26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 sofa bed, Dog-friendly ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 388 sq ft - Sleeps 6 - 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view ![Down comforters, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/c32c9ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 sofa bed, Mountain view ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 388 sq ft - Sleeps 6 - 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Classic Room with 1 single bed ![Down comforters, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/c32c9ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 1 single bed ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 194 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Classic Room, Japanese style, 2 single beds and 3 futon beds ![Classic Room, Japanese style, 2 single beds and 3 futon beds](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/7645a957.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 2 single beds and 3 futon beds ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 388 sq ft - Sleeps 10 - 2 Twin Beds and 3 Twin Futons ### View all photos for Classic Room, Japanese style, 5 futon beds ![Classic Room, Japanese style, 5 futon beds](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/93441d1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 5 futon beds 7.0 Good 8 reviews ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 388 sq ft - Sleeps 10 - 5 Twin Futons ### View all photos for Classic Room with 2 single beds and 2 sofa beds ![Down comforters, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/c32c9ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 2 sofa beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 388 sq ft - Sleeps 8 - 2 Twin Beds and 2 Double Sofa Beds ### View all photos for Classic Room with 2 single beds and 2 sofa beds ![Classic Room with 2 single beds and 2 sofa beds](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/96ea5a81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 2 sofa beds 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 388 sq ft - Sleeps 8 - 2 Twin Beds and 2 Double Sofa Beds ### View all photos for Classic Room, Japanese style, 10 futon beds ![Classic Room, Japanese style, 10 futon beds](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/e27e1b4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 10 futon beds ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 388 sq ft - Sleeps 12 - 5 Twin Futons ### View all photos for Classic Room, Japanese style, 5 futon beds, Mountain view ![Down comforters, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/c32c9ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 5 futon beds, Mountain view 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - 388 sq ft - Sleeps 10 - 5 Twin Futons ### View all photos for Classic Suite, 2 Twin Beds ![Classic Suite, 2 Single Beds](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/adb192de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 2 Twin Beds ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - Sleeps 10 - 2 Twin Beds ### View all photos for Deluxe Suite, Multiple Beds ![Deluxe Suite, Multiple Beds](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622338/04ceeba6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Down duvet Toilet with electronic bidet Shower/tub combination Hair dryer - Sleeps 8 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitashiobara-Hotels-Active-Resorts-URABANDAI.h9622338.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitashiobara-Hotels-Active-Resorts-URABANDAI.h9622338.Hotel-Information) ## About the area Located in Kitashiobara, Mercure Urabandai Resort & Spa is in a national park and on the boardwalk/promenade. Gran Deco Snow Resort and Urabandai Nekoma Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Goshikinuma Lake and Inawashiro Lake. Morohashi Museum of Modern Art and Alts Bandai Ski Resort are two other places to visit that come recommended. Take in the nearby slopes with snowboarding, skiing lessons, and a ski area, or check out other outdoor activities such as sledding. [Visit our Kitashiobara travel guide](https://www.expedia.ca/Kitashiobara.dx6337056) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.65476%2C140.09334&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oAGrMx0oy7Ui0Dy7Jg9i1iP4L3U=) 1093-309, Turugamine, Hibara, Yamagun, Kitashiobara, Fukushima-ken, 969-2701 ### What's nearby - ![Lake Akimoto.](https://images.trvl-media.com/place/6347246/e91fd80c-a624-4621-94b8-552108956c05.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Akimoto Lake 19 min walk \- 1.7 km - Goshikinuma Lake 14 min walk \- 1.2 km - Bandai 3D World 19 min walk \- 1.7 km - Urabandai Nekoma Ski Area 10 min drive \- 8.8 km - Goshikinuma Lakes 13 min drive \- 4.8 km ### Getting around - Inawashiro Station (JR) 19 min drive - Fukushima Airport (FKS) 75 min drive ### Restaurants - ヒバラダイニング 3 min drive - ブナブナ - 早稲澤屋しおまる 9 min drive - 手打そば処 まるひ 9 min drive - sun's cafe hamburger 11 min drive ## About this property ### Mercure Urabandai Resort & Spa Upscale hotel near Goshikinuma Lake Located close to Morohashi Museum of Modern Art, Mercure Urabandai Resort & Spa provides an indoor mineral hot spring (onsen), shopping on site, and laundry facilities. The on-site restaurant, Shiki, offers breakfast and dinner. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self parking - Buffet breakfast (surcharge), hot springs on site, and an electric car charging station - A front-desk safe, table tennis, and a 24-hour front desk Room features All 227 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and desk chairs. Other amenities include: - Bathrooms with toilets with electronic bidets and shower/tub combinations - 16-inch flat-screen TVs with cable channels - Refrigerators, housekeeping, and electrical adapters/chargers ### All-inclusive details All-inclusive room rates at Mercure Urabandai Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12760000/12756900/12756851/7bd7de42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Listel Inawashiro Wing Tower Inawashiro - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 191 reviews CA $267 CA $326 total Feb 14 - Feb 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=12756851&PinnedHotelID=12756851&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4220000/4215900/4215874/7f4f0888.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Onyado Toho Aizuwakamatsu - Parking included - 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Spa - Parking included - Free WiFi - Air conditioning 6.0 2 reviews CA $159 CA $178 total Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=118252061&PinnedHotelID=118252061&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/30000000/30000000/29990900/29990806/09c46906.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hagihimenoyu Eirakukan Koriyama - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 111 reviews CA $185 CA $207 total Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=29990806&PinnedHotelID=29990806&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/37000000/36470000/36466700/36466669/fa4dfc4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ooedo Onsen Monogatari Aizu Aizuwakamatsu - Parking included - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 23 reviews CA $144 CA $165 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=36466669&PinnedHotelID=36466669&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/17000000/16760000/16756300/16756243/4a4b2bca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Inawashiro Shikinosato Inawashiro - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 43 reviews CA $169 CA $190 total Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=16756243&PinnedHotelID=16756243&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,025 for adults and JPY 2,178 for children - A restaurant ### Restaurants on site - Shiki ### Things to do - Full-service spa - Hot springs - Shopping - Ski lift privileges - Ski storage - Table tennis - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (on request) ### Business services - 3 meeting rooms ### Outdoors - In a national park - On the boardwalk/promenade - Picnic area ### Full-service spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (33 inch wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible registration desk (41 inches high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 16-inch flat-screen TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 3630 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 2178 for children - Rollaway bed fee: JPY 3630 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is required for transportation to and from this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Urabandai Royal Hotel Kitashiobara Urabandai Royal Hotel Urabandai Royal Kitashiobara Urabandai Royal Active Resorts URABANDAI Hotel Kitashiobara Active Resorts URABANDAI Hotel Active Resorts URABANDAI Kitashiobara Active Resorts URABANDAI Mercure Urabandai Resort Spa Mercure Urabandai Resort & Spa Hotel Mercure Urabandai Resort & Spa Kitashiobara Mercure Urabandai Resort & Spa Hotel Kitashiobara ## Frequently asked questions ### Is Mercure Urabandai Resort & Spa pet-friendly? ### How much does it cost to stay at Mercure Urabandai Resort & Spa? ### How much is parking? ### What time is check-in at Mercure Urabandai Resort & Spa? ### What time is check-out at Mercure Urabandai Resort & Spa? ### Are there all-inclusive benefits at Mercure Urabandai Resort & Spa? ### Where is Mercure Urabandai Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Urabandai Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 93 8 - Good 94 6 - Okay 49 4 - Poor 12 2 - Terrible 6 ## Reviews ### 6/10 Okay #### Amber Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was friendly and professional! The hired personnel really makes this place! The rooms are a little dated but it just adds to the charm of the experience. I enjoyed staying here and would recommend! The women onsen was also great and super relaxing! ##### Amber Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Kate Jul 28, 2025 Disliked: Property conditions & facilities Great location, friendly staff. Enjoyed daily welcome drinks. However the hotel needs a good refresh. Carpet in the hallways were worn and stained. Shower curtain in our room was very mouldy. ##### Kate Stayed 4 nights in Jul 2025 ### 8/10 Good #### Alice Oct 25, 2023 Liked: Cleanliness, staff & service Hotel is clean but decor outdated. Onsen bath is excellent. Walking distance to scenic attraction ##### Alice Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Alex Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese. ##### Alex Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Sudhanshu Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was excellent ##### Sudhanshu Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Takashi Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was delicious and lots of kind foods ! ##### Takashi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Verified traveller Nov 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfort hotel with Onsen… Restaurant not much choice and food was delicious 😋 Carpark is next building of the hotel ##### Verified traveller Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Kazuhiko Nov 18, 2024 Liked: Cleanliness, property conditions & facilities Nice area of hotel and huge property. But Breakfast is so busy which I don't like. ##### Kazuhiko Stayed 1 night in Nov 2024 ### 6/10 Okay #### Josh Jan 19, 2016 Disliked: Property conditions & facilities, room comfort #### An OK place to stay, safe and clean but dated Overall the stay was ok. They had free hot tea which was great when it was so cold out, but the room was very dated. Also, (just FYI) the hotel staff doesn't speak much English and you need a dinner reservation if you want to eat at the hotel- becides a little restaurant near the back of the hotel (which was good!) ##### Josh ### 8/10 Good #### Kaoru Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities スタッフの方がとにかく一生懸命でした。混んでいる中、希望の席を探して下さったりテーブルのアルコール消毒も徹底されていて安心してお食事を頂けました。残念だったのが3泊したのですが朝夕食ともにメニューが一緒だったことです。目玉の一品だけでも違ったメニューだと良いのではないかと思います。 ##### Kaoru Stayed 3 nights in Jan 2026 ### 4/10 Poor #### Akemi Jan 4, 2026 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 食事する所が施設の規模と合ってない。食事が予約制とか事前に知らなかったら、数十組待ちとなり、子供がお腹を空かせるはめになる。朝食も、ゲレンデまでのバスの時間があるのに、予約時間見誤ると、大急ぎで食べないといけない。それがストレス過ぎた ##### Akemi Stayed 1 night in Jan 2026 ### 6/10 Okay #### takashi Nov 25, 2025 Liked: Cleanliness, staff & service 部屋が暖房入れてない ##### takashi Stayed 1 night in Nov 2025 ### 8/10 Good #### Michiyo Nov 12, 2025 Liked: Property conditions & facilities 対応はとても丁寧でした。 お部屋の設備は、無駄なものはなかったが、飲み物やちょっとしたお菓子のサービスがほしかったです。 夜の食事代に飲み物も含まれていたので、満足です。 ##### Michiyo Stayed 1 night in Nov 2025 ### 8/10 Good #### Noriaki Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities きれいに清掃されていでよかった ##### Noriaki Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Tsunoda Oct 27, 2025 客室は古かったが、ウエルカムドリンクと夕食後のラウンジでお酒が飲めるサービスはよかった ##### Tsunoda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Takumi Oct 18, 2025 #### 裏磐梯 朝食、夕食ともに現地の名産品を取り揃えたもので大変満足しました。スタッフも親切で良い裏磐梯の旅となりました。五色沼へのアクセスも最高でした。 ![](https://a.travel-assets.com/ugc/hotel-reviews/228eeb9c-5e4d-4d20-924b-740a1b13b472-1760826906200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Takumi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Soichiro Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 良い意味で、外資系と日系のハイブリッドなリゾートホテルだと感じました。 日系とは明らかに違う設計で、1Fロビーも客室の廊下も、客室の中も、広々しています。1Fラウンジではコーヒーやドリンクが無料で提供されてくつろげます。夕食バイキングは食べ放題なだけでなく、アルコールも飲み放題。 いっぽうで温泉の大浴場と露天風呂もあり、館内はレストラン含めて浴衣とスリッパでOK。このあたりの日系っぽさも捨てがたい。 部屋にあるテレビの型式からして、築15年以上経っているのでしょうが、メンテナンスはよいと思います。 そして何より、圧倒的に（私にとって）好感度が上がったのは... サイクリング旅行で利用したので自転車を持っていたのですが、どこか人の目の届くところに駐輪したいと相談したら、「それなら部屋に持っていって構いません」と言ってくれたこと。さすが外資系！まあ部屋も廊下も広々しているからこそ、とも言えますが、嬉しかったです(^^) ##### Soichiro Stayed 1 night in Oct 2025 ### 10/10 Excellent #### たか Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ご飯は美味しかった。部屋からの眺めが壁に遮られており、ほぼ見えず残念でした。 ##### たか Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Takashi Oct 6, 2025 Liked: Cleanliness, staff & service 料理はほぼ美味しかったです。 自分で作るラーメンの茹で時間30秒とありましたが、ちょっと茹で過ぎだと思います。20秒くらいでも、良いかも。 チェックアウト時刻が11時なのは、ゆっくり出来てめちゃ良かったです。 もう少し遊びの施設があれば尚良いかと思います。（ビリヤードやダーツ） ##### Takashi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### kiichi Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ビュッフェの種類は多くて良いが味を向上してほしい。 ##### kiichi Stayed 1 night in Sep 2025 ### 8/10 Good #### Ryoko Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コストパフォーマンスを考えると大変満足です。 ひとつお願いがあるとすれば、室内の冷蔵庫の温度設定が低すぎて、買ってきたケーキがカチカチに凍ってしまいますした。 通常の温度設定にしておいて欲しかったです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/677b6848-96e2-4a8e-9cd3-f2b09ab61652-1757925959045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryoko Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Shinya Sep 14, 2025 Liked: Cleanliness, staff & service, amenities オールインクルーシブという形態も、使いにくさはなかったです。 飲み物、料理満足度は高いです。 ##### Shinya Stayed 1 night in Sep 2025 ### 10/10 Excellent #### SAORI Sep 10, 2025 Liked: Cleanliness, staff & service, room comfort お酒を含めたフリードリンクのサービスが素晴らしいです。お風呂もとても良かったです。 建物は古いですが清潔だと思います。 またきたいです ##### SAORI Stayed 1 night in Sep 2025 ### 6/10 Okay #### Yasue Sep 6, 2025 2日連泊しましたが、朝、夕のバイキングメニューが全く同じでした。 ##### Yasue Stayed 2 nights in Aug 2025 ### 8/10 Good #### Kazuo Aug 31, 2025 Liked: Cleanliness, staff & service 夏休み中に、一週間前に予約しましたが、2室取れました。 2食付きにしましたが、バイキング食べ飲み放題で金額的に安いと思います。 大浴場も、露天風呂もありきれいでした。 和室と洋室を取ったのですが、和室は少し古い臭いがしました。 洋室はベッドも快適で良かったです。 また行きたいホテルでした。 ##### Kazuo Stayed 1 night in Aug 2025 ## 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