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"The public areas are gorgeous. Downstairs there is a lounge with generous snack options as well as onsen.I'm in a wheelchair and my needs are unique. The room is barely wheelchair accessible and the entry to the bathroom is not. That was not a problem for me but I warn other wheelchair users they would not be happy here. I needed a roll in shower which it had. Breakfasts were excellent and their French toast is the best I've ever had with incredibly custardy interior. Dinner on the other hand presented few options with beef or chicken only prepared sous vide and by preorder. There are not many dining options in the area."

"We like the location, it’s very convenience and it’s a walking distance to the Osaka station. The staff are very friendly & helpful. The room is nice & clean. I would definitely recommend this hotel. "

"Staff was very friendly and the room was excellent. We got a great view of universal studios from our room and it looked amazing at night. "

"Amazing hotel, amazing location. Exceptional and friendly staff especially Jack at the entrance! Thank you for everything Jack! You are amazing!"

"I will use same hotel if I have to to Japan next time. "

"I liked the hotel overall. I rated low on eco friendly because they use single use plastic water bottles and they use Keurig style coffee pods in the lobby. The thermostat in the room was not user friendly and the room never reflected the temperature that was displayed. I enjoyed staying there. Would recommend to a friend. I really loved the shower bath room! "

"Wish more of the staff spoke English."

"I liked having individual air control. "

"Convenient location near Dotonburi. Price was very reasonable for travellers on a budget."