King Abdullah Design and Development Bureau Tours and Activities

Helpful staff Clean property Property needs maintenance

What a great hotel. Location was excellent, accessible and clean. Staff were so helpful and friendly. I want to specially recognize the outstanding security staff - Hesham Alhaji. From the moment we arrived, he was welcoming, professional, and attentive. He was very helpful in helping me navigate the street and gave me some pointers. His presence, experience and seniority gave me a real sense of security and peace of mind, which made my experience even more enjoyable. Thank you for your dedication and outstanding service Hesham! I will definitely choose this hotel again.

We had a very pleasant and comfortable stay at Geneva Hotel and would definitely recommend it. The hotel overall was clean, well maintained, lively and welcoming. The staff were very kind, professional and attentive throughout our stay, and the breakfast buffet was also very nice. Our room was clean and comfortable, with excellent blackout curtains that made it easy to get a good night’s sleep. There were a couple of events happening at the hotel during our stay, but we were not disturbed at all and could not hear any excessive noise from our room. A few small points that could be improved: there was an unusual smell coming from the bathroom from the first day, which became noticeably stronger by the time we checked out. It did not smell like sewage and the bathroom itself was clean, so perhaps it could be related to moisture or something that needs to be checked internally. The pool area was nice, but the water did not look very clear during our two-day stay, which made us hesitant to use it. More frequent water treatment or maintenance to keep it looking crystal clear would make the pool much more inviting. The AC was also quite strong, and we were not able to figure out how to properly control the temperature. These are only small points for improvement. Overall, we really enjoyed our stay, felt comfortable and well taken care of, and would happily recommend Geneva Hotel to other travelers and families.