Title: Step Town Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=25068468&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Step Town Hotel Guests set their own pace at this charming hotel where continental breakfast fuels the day and a peaceful garden offers a retreat from city exploration. ## Photo gallery for Step Town Hotel ![Exterior - Step Town Hotel (Kigali)](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/818b0a09.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - Step Town Hotel (Kigali)](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/cf3400b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Step Town Hotel (Kigali)](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/4f0da246.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Single Room | Living area - Step Town Hotel (Kigali)](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/7899b6af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Step Town Hotel (Kigali)](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/37ee9313.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Step Town Hotel welcomes travelers with continental breakfast and a cozy bar. The garden and terrace offer quiet spots to relax, while in-room WiFi keeps everyone connected. Guests appreciate the helpful staff, dry cleaning service, and convenient luggage storage. ## Reviews 7.8 Good ## Popular amenities - Breakfast included - Pet friendly - Parking included - Free WiFi - Restaurant - Business services ## Room options ### Check availability for these dates Tonight [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=25068468&PinnedHotelID=25068468&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=25068468&PinnedHotelID=25068468&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=25068468&PinnedHotelID=25068468&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=25068468&PinnedHotelID=25068468&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=25068468&PinnedHotelID=25068468&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=25068468&PinnedHotelID=25068468&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=25068468&PinnedHotelID=25068468&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=25068468&PinnedHotelID=25068468&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Double Room, Bathtub ![Minibar, in-room safe, free cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/e02db54e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Bathtub ### Highlights Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar In-room safe Wardrobe or closet Daily housekeeping - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Minibar, in-room safe, free cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/a0677ac5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar In-room safe Wardrobe or closet Daily housekeeping - 323 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Twin Room ![Minibar, in-room safe, free cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/30444d70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar In-room safe Wardrobe or closet Daily housekeeping - 377 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/95f4f329.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar In-room safe Wardrobe or closet Daily housekeeping - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Triple Room, Bathtub ![Triple Room, Bathtub](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/0e57db48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Bathtub ### Highlights Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar In-room safe Wardrobe or closet Daily housekeeping - 452 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Single Room ![Minibar, in-room safe, free cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/26000000/25070000/25068500/25068468/e02db54e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar In-room safe Wardrobe or closet Daily housekeeping - 269 sq ft - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/115000000/114600000/114596800/114596711/0e3fc54a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Zaria Court Kigali, Tapestry Collection by Hilton Remera - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 16 reviews CA $164 CA $198 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Kigali-Hotels-Zaria-Court-Kigali.h114596711.Hotel-Information?chkin=2025-12-31&chkout=2026-1-1&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=4c41a4f2-be9d-4a62-941e-fea3b85e4c87&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2230000/2221600/2221591/cfd7002e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kigali Serena Hotel Kigali - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-Step-Town-Hotel.h25068468.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-Step-Town-Hotel.h25068468.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.94130%2C30.06416&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ht6BmJK98csS0BoG3TcqxESKvoA=) Kiyovu-Muhima, KN 1Av, Kigali #### What's nearby - Union Trade Center \- 7 min walk \- 0.6 km - Ntarama Church \- 17 min walk \- 1.5 km - Kandt House Museum of Natural History \- 2 min drive \- 1.5 km - Kigali Genocide Memorial Centre \- 3 min drive \- 2.3 km - Kigali Convention Centre \- 6 min drive \- 4.5 km #### Getting around - Kigali (KGL-Kigali Intl.) - 25 min drive #### Restaurants - ‪Hotel des Milles Collines - ‬16 min walk - ‪Kigali Pan-African Kitchen - ‬18 min walk - ‪Preet Fast Food - ‬17 min walk - ‪The House of Mandi - ‬15 min walk - ‪Chennai Delight - ‬3 min drive ## About this property ### Step Town Hotel Property highlights Consider a stay at Step Town Hotel and take advantage of free continental breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - Free self parking - A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out - Express check-in, smoke-free premises, and tour/ticket assistance Room features All guestrooms at Step Town Hotel include amenities such as free WiFi and safes, as well as minibars and room service. More amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with tubs or showers and hair dryers ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/106000000/105410000/105404200/105404195/263e0cf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Zebra Hotel Kigali - Breakfast included - Parking included - Free WiFi - Restaurant [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=105404195&PinnedHotelID=105404195&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/37000000/36770000/36764700/36764659/c08554ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kanyinya Hills Hotel Kigali - Breakfast included - Parking included - Free WiFi - Restaurant [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=36764659&PinnedHotelID=36764659&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - 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Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=100792588&PinnedHotelID=100792588&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Roundtrip airport shuttle (surcharge) - Free self parking on site - Limited onsite self parking ### Food and drink - Free continental breakfast available daily - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Billiards/pool table ### Family friendly - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessibility ### More - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Slippers ### Entertainment - Flat-screen TV ### Food and drink - Minibar - Room service ### More - Safe ## Policies ### Check-in Check-in start time: 10 AM; Check-in end time: 2 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 10 AM Express check-out available ### Special check-in instructions The property charges 3 percent for credit card payments The front desk is open daily from 7 AM - 2 AM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay free Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20.00 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: USD 20.00 per night - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards, debit cards, and cash Long-term renters welcome ### We should mention This property does not have elevators ### Property is also known as Step Town Hotel Kigali Step Town Kigali Step Town Step Town Hotel Hotel Step Town Hotel Kigali Step Town Hotel Hotel Kigali ## Frequently asked questions ### Is Step Town Hotel pet-friendly? ### How much is parking? ### What time is check-in at Step Town Hotel? ### What time is check-out at Step Town Hotel? ### Does Step Town Hotel provide a shuttle to the airport? ### Where is Step Town Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Step Town Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.0 Location ### 9.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 2 8 - Good 2 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ## Reviews ### 6/10 Okay #### Verified traveller Dec 17, 2019 Liked: Cleanliness, staff & service Disliked: Amenities Excellent staff attitude. Staff and manager did tgeir utmost to help us during our stay in Kigali ##### Verified traveller Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Oct 10, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were incredibly helpful and kind. We lost our bags at the airport and the manager went over and above what he meeded to do to get them back. All of the bar and restaurant staff and drivers were really chatty and fun too ##### Verified traveller Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Mar 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place to stay in Kigali—great breakfast and restaurant, comfortable rooms, very friendly staff ##### Verified traveller Stayed 11 nights in Mar 2019 ### 8/10 Good #### Christine Feb 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chris....Australia Efficent friendly service. Great breakfast served on patio overlooking hills and views over lower city. Easy uphill 20 min walk to city centre... Basic clean rooms with bathroom...try for upper room with vuews. ##### Christine Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities goed was de aandacht en de zorg van het personeel. ##### Verified traveller Stayed 3 nights in Jan 2019 ### 6/10 Okay #### Frank, East London Nov 19, 2018 #### Overbooked so sent to a new hotel Unfortunately we turned up to the hotel to find it had been overbooked and we were provided an alternative hotel. The manager did all he could to correct the error which we were really grateful for. ##### Frank Stayed 3 nights in Nov 2018 ### 6/10 Okay #### Verified traveller Dec 9, 2019 Liked: Cleanliness, staff & service Disliked: Amenities ##### Verified traveller Stayed 1 night in Dec 2019 ## Expedia's Latest Trends ### Hotels > [The Westin Turtle Bay Resort & Spa, Mauritius](https://www.expedia.ca/Balaclava-Hotels-The-Westin-Turtle-Bay-Resort-Spa.h1932372.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Hotel Riu Touareg - All Inclusive](https://www.expedia.ca/Boa-Vista-Hotels-Hotel-Riu-Touareg-All-Inclusive.h4813390.Hotel-Information) > > [Six Senses Zil Pasyon Seychelles](https://www.expedia.ca/Felicite-Island-Hotels-Six-Senses-Zil-Pasyon.h15908699.Hotel-Information) > > [Hotels in Downtown San Francisco](https://www.expedia.ca/Downtown-San-Francisco-San-Francisco-Hotels.0-n6151902-0.Travel-Guide-Filter-Hotels) > > [Cottages Ontario](https://www.expedia.ca/Ontario-Cottages.d11178-aaCottages.Travel-Guide-Accommodation) > > [Hillside Manor](https://www.expedia.ca/Bulawayo-Hotels-Hillside-Manor.h19119558.Hotel-Information) > > [Le Meridien Ile Maurice](https://www.expedia.ca/Pointe-Aux-Piments-Hotels-Le-Meridien-Ile-Maurice.h524465.Hotel-Information) > > [Grand Palladium Vallarta Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Palladium-Vallarta-Resort-Spa-All-Inclusive.h569235.Hotel-Information) > > [Hotels near SoFi Stadium](https://www.expedia.ca/SoFi-Stadium-Hotels.0-l553248635997928316-0.Travel-Guide-Filter-Hotels) > > [Oakwood Resort](https://www.expedia.ca/South-Huron-Hotels-Oakwood-Resort.h15081224.Hotel-Information) > > [El Cozumeleño Beach Resort - All Inclusive](https://www.expedia.ca/Cozumel-Hotels-El-Cozumeleno-Beach-Resort-All-Inclusive.h527214.Hotel-Information) > > [Holiday Inn Ottawa East by IHG](https://www.expedia.ca/Ottawa-Hotels-Holiday-Inn-Ottawa-East.h7853.Hotel-Information) > > [Hotel Riu Karamboa - Adults Only - All Inclusive](https://www.expedia.ca/Boa-Vista-Hotels-Hotel-Riu-Karamboa-All-Inclusive.h4813332.Hotel-Information) > > [Couples Swept Away All Inclusive](https://www.expedia.ca/Negril-Hotels-Couples-Swept-Away-All-Inclusive.h69757.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Washington (DCA)](https://www.expedia.ca/lp/flights/yyz/dca/toronto-to-washington) > > [Flights from Chek Lap Kok (HKG) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/hkg/yvr/hong-kong-to-vancouver) > > [Flights from Toronto (YYZ) to Sepang (KUL)](https://www.expedia.ca/lp/flights/yyz/kul/toronto-to-kuala-lumpur) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) ### Cars ### Activities > [Things to do in Thousand Islands](https://www.expedia.ca/Things-To-Do-In-Thousand-Islands.d6292105.Travel-Guide-Activities) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Akumal Vacations](https://www.expedia.ca/Akumal.d6196.Destination-Travel-Guides)