Kids Quest Tours and Activities

The staff was kind. But that’s pretty much the only positive I can say. My floor was so dirty that your feet turned black walking on it. I had no hot water for three out of the six days. I was there and no Internet. Yet they still charged me $583 on Friday and Saturday because of the aftershock concert. They have a great staff, but I seriously wanna contact Best Western for a refund because I can’t understand how they did this to me. I feel very taken advantage of.

We needed somewhere to sleep after the Afterschock Festival. We were traveling with my son and his wheelchair and needed a ground floor room. They were able to make that happen and we were able to check in early. The room smelled like cigarette smoke and was about as basic as it gets but it had a good AC and decent beds and was a place to sleep after a very long day. We’d stay again for Aftershock only because of the proximity to the venue. I do appreciate that they were able to get us a ground floor room, too.