Key Biscayne Beaches Tours and Activities

Great Area Great Stay

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

From the moment I checked in, I knew I was in for a great stay. Sean made the check-in process quick, smooth, and welcoming. He was incredibly friendly and even offered me a welcome drink, which was the perfect way to start celebrating my birthday. The entire team at Nobu was warm, professional, and genuinely hospitable. A special thank you to Sean for upgrading me to an amazing room on the 14th floor and for surprising me with a birthday cake the following day. it was such a thoughtful gesture that made my celebration even more memorable. The hotel is so large that I didn't have the chance to enjoy all of the facilities, but everything I did experience was exceptional. I'd also like to thank Joshua, Rheana, and Franca for their outstanding hospitality throughout my stay. Overall, my stay was a 10/10. The only minor downside was that my card kept being charged during my stay, which was a slight inconvenience. I also wasn't offered assistance with my luggage when leaving for my car. However, these were small issues compared to the outstanding service I received. Nobu Miami truly lived up to its reputation. It's a hidden gem, and this certainly won't be my last visit. I can't wait to return!