Kegs Canalside Tours and Activities

The staff that I met were good. The carpets in the hallway as well as in the room were disgusting, yellow brown stains in the room carpet, black stains in the hallways. There was black mold on the ceiling above the toilet where the toilet in the upstairs room was leaking, the paint was all wrinkled on the wall where the leak was all the way to more black mold near the floor in the corner. The pool room and pool itself were so hot you could barely sit in the chair let alone get in the pool. Did not eat the breakfast because the hotel was grimy so was not sure we could trust it. I did report this to corporate as well

Wonderful 1920’s hotel. We have stayed a number of times over the last few years. It is safe, intersting and convenient to Syracuse University. We have just loved the historical features of the hotel. Not fancy, but clean comfortable and friendly. Now it is being overhauled by A chain and remodeling is feeling cheep. Room doors over painted and sticking badly. Other minor things we were willing to chalk up to growing pains until we learned about the generic overhaul of the lobby planned to obliterate the charming and gorgeous carved cement entrance . I’m happy to see a great old hotel get saved, but no need to take away its charm!