Karlovo Square Tours and Activities

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30 degrees ac did not work properly. Long waiting time at only elevator that I could use, due to the fact, that staff members were using it non stop. Cars parked close to the entrance and breakfast terrace had their engines running, so I had to enhale all their exhaust gases. Slow service during breakfast. In general, nothing that gives you an impression, that you are in luxery hotel. Mandarin Oriental is my favourate chain, but this time it was very disapointing.

All staff professional in their approach to customer care. Thank you