Title: Heritance Tea Factory - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heritance Tea Factory Luxury hotel with a full-service spa and free valet parking ![Billiards](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/0984ad97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Flowerdew Suite | Living area](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/1d9e546e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/756d1e48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/e8391568.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/229f9261.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heritance Tea Factory offers a peaceful mountain getaway. Book massages at the spa, enjoy regional cuisine at Kenmare Restaurant, or play mini golf. The property provides high-speed WiFi and organizes ecotours to explore the surrounding natural environment. 9.0 Wonderful ## Popular amenities - Bar - Breakfast available - Spa - Gym - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1514751&PinnedHotelID=1514751&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Superior King Room](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/2ccda2d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Air conditioning Heating LCD TV Sofa bed - single Memory foam bed Blackout drapes/curtains Bathrobes - 204 sq ft - Sleeps 2 - 1 King Bed ![Superior Triple Room](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/w8205h5467x0y5-a5d089f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Separate sitting area Air conditioning Heating LCD TV Sofa bed - single Memory foam bed Blackout drapes/curtains Bathrobes - 484 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Memory foam beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/41405d61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Floor Deluxe 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating LCD TV Blackout drapes/curtains Memory foam bed Bathrobes Rainfall showerhead - 204 sq ft - Hill view - Sleeps 2 - 1 King Bed ![Superior Twin Room](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/4f7d3f90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Separate sitting area Air conditioning Heating LCD TV Sofa bed - single Memory foam bed Blackout drapes/curtains Bathrobes - 204 sq ft - Sleeps 2 - 2 Twin Beds ![Mountain view](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/w8205h5496x9y0-4c8400de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating LCD TV Blackout drapes/curtains Memory foam bed Bathrobes Rainfall showerhead - 344 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ![Mountain view](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/w8205h5496x9y0-4c8400de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning Heating LCD TV Blackout drapes/curtains Memory foam bed Bathrobes Rainfall showerhead - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/w8191h5465x9y11-49fbdc23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Air conditioning Heating LCD TV Sofa bed - single Memory foam bed Blackout drapes/curtains Private bathroom - 495 sq ft - Valley view - Sleeps 3 - 1 King Bed ![Flowerdew Suite](https://images.trvl-media.com/lodging/2000000/1520000/1514800/1514751/00abe725.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Flowerdew Suite 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating LCD TV Sofa bed - single Memory foam bed Blackout drapes/curtains Private bathroom - 753 sq ft - Valley view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKandapola-Hotels-Heritance-Tea-Factory.h1514751.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKandapola-Hotels-Heritance-Tea-Factory.h1514751.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.99069%2C80.83400&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sDp17KGRGWHOikY7LF34khPYN-c=) Kandapola Nuwara Eliya, Kandapola #### What's nearby - Pedro Tea Factory - 13 min drive - 8.0 km - Lover's Leap Waterfall - 16 min drive - 9.8 km - Lake Gregory - 18 min drive - 10.2 km - Assemblies of God Church Nuwara Eliya - 18 min drive - 11.3 km - Nuwara Eliya Golf Club - 19 min drive - 12.0 km #### Getting around - Haputale Railway Station - 76 min drive #### Restaurants - ‪Indian Summer Restaurant - ‬22 min drive - ‪Milano Restaurant - ‬22 min drive - ‪Ambal's Hotel - ‬22 min drive - ‪Pedro Factory - ‬22 min drive - ‪Cafe Noshers - ‬21 min drive ## About this property ### Heritance Tea Factory Luxury hotel in the mountains At Heritance Tea Factory, you can look forward to a terrace, mini golf, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The on-site restaurant, Kenmare Restaurant, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like ecotours. Free in-room WiFi is available to all guests, along with a garden and a playground. Other perks include: - Free self parking and valet parking - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - A billiards/pool table, luggage storage, and concierge services Room features All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas. More conveniences in all rooms include: - Bathrooms with rainfall showers and bidets - LCD TVs with cable channels and DVD players - Wardrobes/closets, separate sitting areas, and electric kettles ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1610000/1602600/1602583/c852919e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Nuwara Eliya - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 184 reviews CA $324 CA $431 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1602583&PinnedHotelID=1602583&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12300000/12299900/12299865/d9b577b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tea Plant Nuwara Eliya Nuwara Eliya - Parking included - Free WiFi - Restaurant - Laundry 9.2 Wonderful 21 reviews CA $202 CA $265 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=12299865&PinnedHotelID=12299865&HadPinnedHotel=true®ionId=-1&adults=2) ![Extra beds](https://images.trvl-media.com/lodging/5000000/4040000/4031800/4031757/827cfbc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jetwing St. Andrew's Nuwara Eliya - 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evening/night](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/6dc989c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galway Heights Hotel Nuwara Eliya - Parking included - Free WiFi - Restaurant - Gym 8.6 Excellent 57 reviews CA $87 CA $115 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 22 for adults and USD 11 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Kenmare restaurant - Kenmare Restaurant ### Things to do - Bicycle rentals - Billiards/pool table - Ecotours - Full-service spa - Gym - Library - Mini golf - Piano - Playground ### Family friendly - DVD player - Laundry facilities - Mini golf - Playground ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Garden - In the mountains - Picnic area - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - Elevator - Thin carpet in room ### More - 4 floors - Built in 1996 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Memory foam mattress ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - DVD player - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 9:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 22 for adults and USD 11 for children - Rollaway bed fee: USD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Heritance Tea Heritance Tea Factory Heritance Tea Factory Hotel Heritance Tea Factory Hotel Nuwara Eliya Heritance Tea Factory Nuwara Eliya Tea Factory Tea Factory Heritance Tea Factory Hotel Nuwara Eliya Tea Factory Nuwara Eliya Heritance Tea Factory Hotel Heritance Tea Factory Kandapola Heritance Tea Factory Hotel Kandapola ## Frequently asked questions ### Is Heritance Tea Factory pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Heritance Tea Factory? > Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours. ### What time is check-out at Heritance Tea Factory? > Check-out is at noon. ### Does Heritance Tea Factory provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Heritance Tea Factory located? > Situated in the mountains, this luxury hotel is within 9 mi (15 km) of Pedro Tea Factory, Pidurutalagala, and Lover's Leap Waterfall. Holy Trinity Church and Assemblies of God Church Nuwara Eliya are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Heritance Tea Factory Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 155 8 - Good 66 6 - Okay 18 4 - Poor 8 2 - Terrible 5 ### 10/10 Excellent #### Ron Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique stay in a heritage building. Staff amazing. ##### Ron Stayed 2 nights in Jul 2025 ### 8/10 Good #### Kanagaratnam Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features ##### Kanagaratnam Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jude Deshan Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many ##### Jude Deshan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### majitha thanujaya May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities VERY GOOD HOTEL 100% RECOMENDED ##### majitha thanujaya Stayed 2 nights in May 2025 ### 8/10 Good #### Kerry Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We loved the tiny working tea factory. ##### Kerry Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Stephen Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tea heaven in unique hotel A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside ![](https://a.travel-assets.com/ugc/hotel-reviews/789ba8a7-46ff-4587-92e0-0c61f34476b2-1745650098555.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a9061cc2-01fd-4aa6-baaa-0b99a35b6084-1745650095163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbcccd43-ab64-4f0e-baf6-9c030f646832-1745650098300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f0fc3838-6415-4317-8c66-9edfd4f7b9b2-1745650096252.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### jennifer Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was so helpful and answered any request right away. ##### jennifer Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jose Apr 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was incredible hotel ##### Jose Stayed 1 night in Apr 2024 ### 8/10 Good #### shalendra Jun 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing property and a must go. A really unique experience and the conversion from a tea factory to a hotel has been done very well ##### shalendra Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Manami Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated. ##### Manami Stayed 1 night in Mar 2025 ### 8/10 Good #### Verified traveller Jan 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Must go place when visiting Sri Lanka Beautiful property with amazing concept of preserving history. We were really impressed with the building and story. We loved the tea picking experience. Would like to suggest to the hotel to create an non profit to help the community near by and have the guests visit and help on the non profit, this way you will be able to attract more people. ##### Verified traveller Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mohammad Nov 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s an exclusive place , very good for relaxing ##### Mohammad Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Elisabeth Sep 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate. ##### Elisabeth ### 8/10 Good #### Verified traveller Dec 25, 2024 Liked: Staff & service, room comfort The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!! ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Michael Aug 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka. ##### Michael Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Verified traveller Feb 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great experience. A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed. ##### Verified traveller Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Eido Aug 16, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters ##### Eido Stayed 1 night in Aug 2023 ### 8/10 Good #### Kataraina Aug 12, 2023 Liked: Cleanliness, amenities, property conditions & facilities This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay. ##### Kataraina ### 10/10 Excellent #### Pascal Jan 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel. Quiet and tranquil location. Wonderful hotel. Rich history and very well/tastefully kept. Staff are very warm and helpful. The grounds are beautiful; garden, mini tea factory and surrounding tea fields. Dinner and breakfast were delicious (rice and curry is a real feast). Really nice and comfortable room, great view too. While it makes for a scenic location, the only downside is access to hotel. Small, uneven road makes hard for car travel. We intended on going out into town in the evening for dinner but thick fog came in and as it got dark we didn’t think it would be very safe/practical to start driving off again. So we had dinner at the hotel which was also very nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/9722C5DE4B6B0D92BE5ACFD9519BE75FABC4B0621673682178766.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5D8F112B3F10320F4F6BB34F15D62C6ADB8A5B691673682181670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pascal Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Piyush Jan 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property in the middle of tea plantations and away from the city. The hotel is an old tea factory which has been converted into a hotel. an eco friendly hotel with amazing views of the hills. courteous and helpful staff, great food (buffet and ala carte) and lovely garden with a small play area for kids. the hotel provides experiences like nature trail, tea picking, tea making process etc. you can go for an outdoor walk in the near by villages and meet the local women while they are plucking the tea leaves. Nuwara Eliya as a town is georgeous and so mesmerizing. we travelled from Kandy to Nuwara eliya and had some amazing views of the tea estates, mountains and water falls. ##### Piyush ### 8/10 Good #### Gary Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heritance tea factory thank you If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel. ##### Gary Stayed 1 night in Jan 2025 ### 8/10 Good #### Clark Mar 22, 2023 Liked: Cleanliness, staff & service The biggest asset of this hotel is the fact that it was once a tea factory. There is still a working mini tea factory on site which guests can tour. The hotel is quite removed from most of civilization which has its own pros and cons. It is also quite a trek to get to and from the hotel. With a very narrow road used for two-way traffic, reaching and leaving the property is an adventure on its own but may not be for the faint of heart. Some basic amenities could benefit from both an upgrade and an update, including the showers. The hotel informs guests of the volume of water used per minute when washing hands and showering. Curiously though, the shower knobs were made to be old (more on this below), that water comes out of both the tap and the shower simultaneously. This defeats the entire principle of and drive to conserve water. Any attempt to shut the tap resulted in the knob falling off. It is worth repeating that this was not always a hotel. That means when they renovated it in our more modern times, they made the conscious choice of making it authentically British but not in the best of ways. The rooms are right and rather claustrophobic. The use of green carpeting doesn’t inspire relaxation or bliss. Room interiors are, for the lack of a better word, stodgy. On a positive note, the hotel boasts of magnificent remnants of the old tea factory. This truly is the highlight of the stay. ##### Clark Stayed 1 night in Mar 2023 ### 10/10 Excellent #### YUSUKE Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 夕食t ##### YUSUKE Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Yuka Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities かなり山の中にあるので、行く道が少し不安になりましたがホテルに到着すると内装が素敵でテンションが上がります。スタッフの方も皆さん親切で、色々説明してくださりとても感じが良いです。夕食は電車のカートの中で食べれるコースメニューを予約していただきましたが、駅員の格好をしたスタッフが食堂車で食べているような演出をしてくれてとても楽しいのでおすすめです。周りな何もなくホテルを楽しむかたちですが、色々なアクティビティが用意されているので十分楽しめます。 ##### Yuka Stayed 1 night in Sep 2025 ### 6/10 Okay #### Maki Sep 26, 2025 Liked: Cleanliness, staff & service Disliked: Amenities 設備に古さが見え隠れする施設ですが、スタッフはとても親切です。 ##### Maki Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Carris Porto Ribeira](https://www.expedia.ca/Porto-Hotels-Hotel-Carris-Porto-Ribeira.h4122004.Hotel-Information) > > [Heritance Kandalama](https://www.expedia.ca/Kandalama-Hotels-Heritance-Kandalama.h1526814.Hotel-Information) > > [Delta Hotels by Marriott Grand Okanagan Resort](https://www.expedia.ca/Kelowna-Hotels-Delta-Hotels-By-Marriott-Grand-Okanagan-Resort.h11589.Hotel-Information) > > [Hostels Miami](https://www.expedia.ca/Miami-Hostels.d178286-aaHostels.Travel-Guide-Accommodation) > > [98 Acres Resort & Spa](https://www.expedia.ca/Ella-Hotels-98-Acres-Resort-Spa.h15504051.Hotel-Information) > > [Divi Dutch Village Beach Resort](https://www.expedia.ca/Oranjestad-Hotels-Divi-Dutch-Village-Beach-Resort.h788641.Hotel-Information) > > [Beach Hotel in South Beach](https://www.expedia.ca/South-Beach-Miami-Hotels-Beach-Hotel.0-n6138745-0-tBeachHotel.Travel-Guide-Filter-Hotels) > > [Niagara Riverview Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Riverview-Inn.h18239250.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Apartments Lisbon District](https://www.expedia.ca/Lisbon-District-Apartments.d178278-aaApartments.Travel-Guide-Accommodation) > > [FOX JAFFNA by Fox Resorts](https://www.expedia.ca/Jaffna-Hotels-FOX-JAFFNA-By-Fox-Resorts.h17399149.Hotel-Information) > > [Hampton Inn by Hilton Halifax Downtown](https://www.expedia.ca/Halifax-Hotels-Hampton-Inn-By-Hilton-Halifax-Downtown.h2808.Hotel-Information) > > [Days Inn by Wyndham Dalhousie](https://www.expedia.ca/Campbellton-Hotels-Days-Inn-By-Wyndham-Dalhousie.h23361.Hotel-Information) > > [Weligama Bay Resort](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Resort.h1487820.Hotel-Information) > > [Shangri-La Hambantota](https://www.expedia.ca/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.ca/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) ### Flights > [KLM](https://www.expedia.ca/KLM-Flights.cKL.Travel-Guide-Airlines) > > [Flights from John G. 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