Juan Fernández Vacation Packages

The overall experience was great. Rooms were spacious and comfortable. The staff were very helpful even though there was a difference in language. The staff were very friendly and pleasant. Nightly events were fun and engaging. One feedback I would like to share, I do think the hotel has a sewer backup issue. They were days my room smelt like sewage. I did place a request in for them to check it out. Issue was temporary solved but found it's way too my family rooms which was next to my room. But overall I had a experience.

Not a 5 star hotel and the room although it was very big and nice, was dirty, particularly the bathroom. The pools are old and quite small, if you want to go to the beach you need to walk 25mins. There isn’t good coffee around and nothing to do. I don’t recommend it at all.

Drinking water Pool area - lots of space, not too busy in October, lifeguard, heated pool, hard to swim under the bridges if you don’t like having your face in the water, very few bugs, area is cleaned every morning Rooms - clean, lots of space, kitchen has everything you need. Minimal supply of salt and pepper, milk/seasonings (need to buy yourself) really private for sunbathing if you’re on the second floor. Be careful leaving any food out in the kitchen as it’s a hot country and small bugs could get in. Kitchen offers clean filtered water Staff - great, friendly, helpful Location - quite a walk from town centre but road has street lights apart from one small stretch (walk back is uphill), small shop on site with necessities. Gym- limited but open before and after the pool