Juan Alonso Vacation Packages

Sitio tranquilo y aislado. Contacto directo con la naturaleza.

The hotel staff were very friendly. The receptionist was helpful and recommended a few places to eat, what beaches to go to. She was great! The ladies that cleaned the room were friendly, it seemed they only made the beds and changed the towels for the bathroom and pool and did the trash. Not sure of their policy on cleaning the rooms occupied. The room was a nice size for a family of four. It was a bit outdated, the beds were terrible. Really uncomfortable, and bed frames broken on both beds. We had to stick pillows behind the bed to stop it from making noise. The tv was really really slow and sometimes we couldn’t get it to work. No blow dryer in the room, but had a drying rack outside on the balcony. It did not have a real bathroom door. You can hear everything!! The staff only work from 10-5 and no one is in property after that. The guys are there bright and early cleaning the pool and hot tub. LOT OF BUGS, when it rains they were everywhere!! The pool bar was closed as they were looking for a new owner. You can buy beer from the receptionist. The projector was never on so not sure if it worked or not. The parking was a bit difficult. Both spots were on a hill and it was a bit annoying. They did have a smoking area for those who smoke. Overall we had a good time staying at the property and would recommend it. Just don’t expect all the high end stuff. It feels more like a family run hotel with charm.

Beautiful room. Every part of the room was my favorite. Customer service was amazing as well.

Nice hotel about 20 mins walking from all the old San Juan. The staff were nice too. The room was spacious and cold. It was on the second floor and we had a small outdoor patio with chairs I think that was neat. The room has a small kitchen area if your going to stay longer and a couch and a queen bed.