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Overview of Erica Hotel

Photo gallery

Guest reviews

2.7 / 5
113 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Housekeeping

Map

What's nearby

AirportJohor Bahru (JHB-Senai Intl.)26 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Triple Sharing

    Triple Sharing

    Room amenities

    • 161 sq ft
    • Sleeps 3
    More details
  • Family Room

    Family Room

    Room amenities

    • 161 sq ft
    • Sleeps 3
    More details
  • Superior Twin Room

    Superior Twin Room

    Room amenities

    • 151 sq ft
    • Sleeps 2
    More details
  • Superior Queen

    Superior Queen

    Room amenities

    • 151 sq ft
    • Sleeps 2
    More details
  • Standard Queen Room (No Window)

    Standard Queen Room (No Window)

    Room amenities

    • 151 sq ft
    • Sleeps 2
    More details
  • Standard Twin Room (No Window)

    Standard Twin Room (No Window)

    Room amenities

    • 151 sq ft
    • Sleeps 2
    More details

About this area

Johor Bahru

Located in Johor Bahru, Erica Hotel is in the city centre. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Night Safari and Singapore Zoo. River Safari and Austin Heights Water & Adventure Park are not to be missed. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Johor Bahru City Square - 16 min walk
  • Komtar JBCC - 19 min walk
  • KSL City Mall - 4 min drive
  • Danga Bay - 6 min drive
  • Singapore Zoo - 20 min drive

Getting around

  • JB Sentral - 10 min walk
  • Kranji Station - 17 min drive
  • Johor Bahru (JHB-Senai Intl.) - 26 min drive

About this property

Erica Hotel

3-star Johor Bahru hotel in Central District, near Johor Bahru City Square
A 24-hour front desk, free newspapers and multilingual staff are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front desk safe. All 144 rooms provide complimentary wireless Internet access, coffee/tea makers and cable TV. Other amenities available to guests include free bottled water, showers and desks.
Erica Hotel offers 144 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Cable televisions are provided.
Bathrooms include a shower, bidets and complimentary toiletries. This Johor Bahru hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Languages spoken

English
Malay

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning

Bathroom

Bidet
Free toiletries
Hairdryer (on request)
Shower

Entertainment

TV channels

Food and drink

Coffee/tea maker
Free bottled water

More

Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types accepted at this property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Amansari Express Hotel Johor Bahru
  • Erica Hotel Johor Bahru
  • Amansari Express Johor Bahru
  • Amansari Express
  • Erica Johor Bahru
All reviews

Guest reviews

2.7

Guest rating

5 - Excellent
7
4 - Good
25
3 - Okay
33
2 - Mediocre
24
1 - Poor
24
2.7
Cleanliness
3.0
Service and Staff
1.7
Amenities
2.6
Property condition

2/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

Pillowcases unchanged since several guests ago

Pillowcase had greasy scalp perspirant odour and probably hadn’t been changed since several guests ago. Very disconcerting to discover the source of the odour some time after laying in bed. Hotel staff insisted that the pillowcase was fresh (it patently was not), and i requested for 2 new pillowcases to double-layer over the pillow. Coffee tray was stained with fresh coffee s residue, which would have easily been rinsed off; not a big deal considering the price point of the room. But clean sheets are a basic requirement no matter how budget the hotel room is. The blanket seemed to smell of sweat/saliva too.

Stayed 1 night in Dec. 2019

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities, room comfort

Service staff in a hijab was extremely polite and helpful in providing details about food and atm in the vicinity. However, room and corridor had a strong musty smell. Stained bedsheets, unflushed toilet bowl, ants all over the dresser, thick layer of dust on the sofa, black marks all over the basin.

Stayed 1 night in Dec. 2019

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Noisy environment. Room is dirty. Bedsheets linen is stained with patches. No bathroom towels unless you informed the reception.

Stayed 2 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct. 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Flirty dirty and bed sheets filled with blood stains. Counted at least 6 spots with blood patch. Checked out within 20 mins. And staff isn’t surprised at all.

Stayed 1 night in Sep. 2019