Title: WoodSpring Suites Johnson City (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1894748&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # WoodSpring Suites Johnson City Travelers feel right at home with convenient on-site laundry facilities and vending machines, while express check-out makes departure day hassle-free. ## Photo gallery for WoodSpring Suites Johnson City ![Exterior - WoodSpring Suites Johnson City (Johnson City)](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/2dbed7c3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - WoodSpring Suites Johnson City (Johnson City)](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/3f0f5e7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - WoodSpring Suites Johnson City (Johnson City)](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/3736858e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi - WoodSpring Suites Johnson City (Johnson City)](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/0b88b488.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-size fridge, microwave, stovetop - WoodSpring Suites Johnson City (Johnson City)](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/ae59359e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies WoodSpring Suites Johnson City combines comfort with practicality. Guests connect easily using in-room WiFi, handle laundry needs with on-site facilities, and enjoy a streamlined departure with express check-out services for a trouble-free experience. ## Reviews 6.0 ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning - Laundry - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Standard Studio, 2 Double Beds, Kitchen ![Standard Studio, 2 Double Beds, Kitchen](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/37cceb25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 2 Double Beds, Kitchen ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Shower/tub combination Private bathroom Microwave - 334 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 Queen Bed, Non Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/93d51350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Non Smoking ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Shower/tub combination Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/e4c0c000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible, Non Smoking ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Shower/tub combination Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking ![Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/57e1309f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Sofa bed Shower/tub combination - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1894800/1894748/e4c0c000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible, Non Smoking ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Shower/tub combination Private bathroom Microwave - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28100/28054/2cc0543f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn by IHG Johnson City - Pool - Hot tub - Pet friendly - Parking included 8.0 Very good 706 reviews CA $132 CA $155 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Johnson-City-Hotels-Holiday-Inn.h28054.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6089&destination=Johnson City&destType=MARKET&latLong=36.316208,-82.352966&searchId=74ac438e-5eb7-41f6-87f1-12ba5a05b33a&top_cur=CAD) Ad ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31180000/31174100/31174044/0f946710.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites By Holiday Inn Johnson City by IHG Johnson City - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 298 reviews CA $142 CA $166 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Johnson-City-Hotels-Staybridge-Suites-By-Holiday-Inn-Johnson-City.h31174044.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6089&destination=Johnson City&destType=MARKET&latLong=36.316208,-82.352966&searchId=74ac438e-5eb7-41f6-87f1-12ba5a05b33a&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2600000/2591600/2591584/8105f723.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Johnson City by IHG Johnson City - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews CA $156 CA $183 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Johnson-City-Hotels-Holiday-Inn-Express-Johnson-City.h2591584.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=6089&destination=Johnson City&destType=MARKET&latLong=36.316208,-82.352966&searchId=74ac438e-5eb7-41f6-87f1-12ba5a05b33a&top_cur=CAD) Ad ![Indoor pool, outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/40400/40345/34ba4ce2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Johnson City Johnson City - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 944 reviews CA $163 CA $192 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Johnson-City-Hotels-DoubleTree-By-Hilton-Hotel-Johnson-City.h40345.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=6089&destination=Johnson City&destType=MARKET&latLong=36.316208,-82.352966&searchId=74ac438e-5eb7-41f6-87f1-12ba5a05b33a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohnson-City-Hotels-WoodSpring-Suites-Johnson-City.h1894748.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohnson-City-Hotels-WoodSpring-Suites-Johnson-City.h1894748.Hotel-Information) ## About the area Johnson City is home to WoodSpring Suites Johnson City. Gray Fossil Museum and International Storytelling Center are cultural highlights, and some of the area's activities can be experienced at Tennessee Hills Distillery and Yee-Haw Brewing Company. Wallabies and Washington County Fairgrounds are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding. [Visit our Johnson City travel guide](https://www.expedia.ca/Johnson-City.dx6089) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.37313%2C-82.42565&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iWFJsmL1XZfArEhyh76qfQWkwIw=) 135 Pinnacle Drive, Johnson City, TN, 37615 ### What's nearby - Wallabies 4 min drive \- 4.4 km - Franklin Woods Community Hospital 5 min drive \- 7.0 km - Johnson City Mall 6 min drive \- 7.4 km - Watauga River 6 min drive \- 5.7 km - Boone Lake 6 min drive \- 5.7 km ### Getting around - Tri-Cities, TN (TRI-Tri-Cities Regional) 16 min drive ### Restaurants - Chick-fil-A 5 min drive - McDonald's 4 min drive - McDonald's 4 min drive - Cracker Barrel 3 min walk - Starbucks 5 min drive ## About this property ### WoodSpring Suites Johnson City Property highlights WoodSpring Suites Johnson City provides laundry facilities and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Express check-out, laundry services, and smoke-free premises - A vending machine and an elevator Room features All 121 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. More amenities include: - Bathrooms with shower/tub combinations - 32-inch flat-screen TVs with premium channels - Separate dining areas, kitchens, and kitchenettes ## Similar properties ![Interior](https://images.trvl-media.com/lodging/1000000/430000/424600/424587/f8e1e1ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn & Suites by Wyndham Johnson City Johnson City - Breakfast included - Pet friendly - Parking included - Free WiFi 6.2 1,003 reviews CA $85 CA $99 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=424587&PinnedHotelID=424587&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee shop](https://images.trvl-media.com/lodging/1000000/20000/13200/13155/9ea7f97e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn Johnson City Johnson City - Pet friendly - Parking included - Free WiFi - Air conditioning 8.0 Very good 1,005 reviews CA $81 CA $98 total includes taxes & fees Mar 12 - Mar 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=13155&PinnedHotelID=13155&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/130000/127000/126938/e81797ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn & Suites Johnson City Johnson City - Breakfast included - Pet friendly - Parking included - Free WiFi 8.4 Very good 844 reviews CA $103 CA $121 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=126938&PinnedHotelID=126938&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/482200/482196/3b693260.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Johnson City Johnson City - Pool - Breakfast included - All-inclusive - Pet friendly 6.6 954 reviews CA $78 CA $91 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=482196&PinnedHotelID=482196&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/50000/43500/43483/71aebe37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Johnson City Johnson City - Breakfast included - Pet friendly - Parking included - Free WiFi 7.0 Good 698 reviews CA $79 CA $93 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=43483&PinnedHotelID=43483&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113840000/113831200/113831149/4d932178.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Echo Suites Extended Stay By Wyndham Johnson City Medical Cr Johnson City - Pet friendly - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 236 reviews CA $115 CA $135 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=113831149&PinnedHotelID=113831149&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/540000/533900/533884/e4039c43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Johnson City I-26 exit 17 Johnson City - Pool - Breakfast included - Pet friendly - Parking included 7.2 Good 272 reviews CA $75 CA $88 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=533884&PinnedHotelID=533884&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397571/cc853867.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN Jonesborough - Pool - Breakfast included - Parking included - Free WiFi 7.8 Good 1,001 reviews CA $107 CA $126 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1397571&PinnedHotelID=1397571&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28100/28054/2cc0543f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn by IHG Johnson City - Pool - Hot tub - Pet friendly - Parking included 8.0 Very good 706 reviews CA $132 CA $155 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=28054&PinnedHotelID=28054&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/27900/27816/4f0cd32a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Johnson City near Downtown Johnson City - Pool - Breakfast included - Pet friendly - Parking included 7.4 Good 555 reviews CA $93 CA $113 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=27816&PinnedHotelID=27816&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1894748&PinnedHotelID=1894748&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1894748,424587,13155,126938,482196) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Free in-room WiFi has a 1-device limit - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Separate in-room dining area ### Conveniences - Laundry facilities - Limited-hour front desk - Vending machine ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Smooth flooring in room - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Built in 2008 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Full-sized refrigerator/freezer - Kitchen - Microwave - Separate dining area - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM The front desk hours vary at this property Front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 50 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 80 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet deposit: USD 50 per stay - Pet fee: USD 10 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms Free in-room WiFi has a 1-device limit Parking height restrictions apply ### Property is also known as Value Place Hotel Johnson City WoodSpring Suites Johnson City Hotel Value Place Johnson City Hotel Johnson City WoodSpring Suites Johnson City Hotel WoodSpring Suites Johnson City Johnson City WoodSpring Suites Johnson City Hotel Johnson City ## Frequently asked questions ### Is WoodSpring Suites Johnson City pet-friendly? ### How much does it cost to stay at WoodSpring Suites Johnson City? ### How much is parking? ### What time is check-in at WoodSpring Suites Johnson City? ### What time is check-out at WoodSpring Suites Johnson City? ### Where is WoodSpring Suites Johnson City located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## WoodSpring Suites Johnson City Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.4 Cleanliness ### 5.0 Amenities ### 6.2 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 36 8 - Good 16 6 - Okay 26 4 - Poor 17 2 - Terrible 40 ## Reviews ### 10/10 Excellent #### Charles Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Had a good time while I was there ##### Charles Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Ernest Nov 13, 2025 Liked: Cleanliness, staff & service Yes the room was very clean and the staffis great ##### Ernest Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Charles Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room staff was helpful ##### Charles Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Susan Sep 19, 2025 Liked: Staff & service, room comfort #### Great price and comfy beds Beds were comfortable and rooms clean. The kitchen did not come with supplies which was not a problem for us as we were going out with others. Location was excellent and staff were very caring. ##### Susan Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Talisha Oct 20, 2025 Liked: Staff & service Disliked: Room comfort Stayed here because all other hotels were booked or very pricey. From past experience this hotel chain is more of an extended stay. The staff were friendly enough. Checked in and had to have maintenance come to the room because the air wasn’t working. The beds were horrible. ##### Talisha Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Amanda Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was quite friendly a good place ##### Amanda Stayed 1 night in Jul 2024 ### 6/10 Okay #### Breanna Mar 14, 2025 Disliked: Cleanliness #### You get what you pay for Nice staff, clean for the most part except the floor. A construction crew was staying there and my room floor was very dirty and dusty. Definitely hadn’t been mopped before checking in. Also was only offered housekeeping one time during my week of staying there, and the floors didn’t get mopped then either. Other than that, I felt safe there and it was quiet at night. ##### Breanna Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Verified traveller Dec 15, 2023 Liked: Cleanliness, staff & service #### Good, but not great. The hotel was fine for what we needed except for the bed. It wasn't comfortable and I have back problems and it did hurt my back quite a bit. Otherwise, the room was clean and tidy and had just about everything we needed. The staff was really friendly and helpful. Check-in and out went very well. ##### Verified traveller Stayed 2 nights in Dec 2023 ### 4/10 Poor #### Lorie Jun 9, 2024 #### Needs a Management Change The G. M. has NO PEOPLE SKILLS & VERY RUDE!!! Talks about Hotel Guest to other employees and guest. Very Demanding and Putting Guest down .. Other then her the rest of the Staff is Awesome... ##### Lorie Stayed 1 night in Jun 2024 ### 4/10 Poor #### David Sep 17, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Understand this is an extended stay facility. Finishing Installing new flooring upon arrival. GOOD THING, slight inconvenience. Room smelled like cigarettes. Old school outlets/switches, no USB. No amenities like soap, shampoo or hair dryer in room. Drawers had different types of debris in them.??!,? TV remote was sketchy. No ice machine. (Ice trays available upon request). Front desk closes at 10pm Full size Refridge/freezer worked great! (Allthough beat up pretty good). Parking was adequate. Fortunately we just needed a place to flop while attending Bristol race ##### David Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Elizabeth Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities It good ##### Elizabeth Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Winston Jan 15, 2026 Disliked: Cleanliness, amenities, property conditions & facilities The floor in the broom was extremely dirty. He needed at least three mops to get it clean. They were cockroaches coming from the backboard of the bed on the walls on the kitchen stove and on the microwave. Unless you are extremely tight on a budget, I would not recommend this hotel. ##### Winston Stayed 2 nights in Jan 2026 ### 2/10 Terrible #### Susan Sep 29, 2025 Disliked: Staff & service No. There were 2 small pillows, no coffee pot, phone didn't work, no bed side lamps. Bed was double, not queen. Worst place I ever stayed ##### Susan Stayed 1 night in Sep 2025 ### 4/10 Poor #### KATHERINE Sep 13, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Clenliness Not as clean as could have been! ##### KATHERINE Stayed 1 night in Sep 2025 ### 6/10 Okay #### Stephanie Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities There was no blow dryer in the room or ice maker around the hall. Very basic room with a bed and shower. Okay for a one night stay. ##### Stephanie Stayed 1 night in Jul 2025 ### 4/10 Poor #### Yinett Aug 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities We were definitely overcharged for this room. This room should cost $99 per night not over $300\. We could not even shower there it was that bad. ##### Yinett Stayed 1 night in Aug 2025 ### 6/10 Okay #### Jeffrey Mar 25, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Very affordable long stay option ##### Jeffrey Stayed 1 night in Mar 2024 ### 2/10 Terrible #### LaCreashia Aug 5, 2025 Disliked: Amenities, property conditions & facilities Basic room and truly outdated! The hall to our room smelled like urine. So did the downstairs. Our room was double assigned. As we were sleeping another family walked in. Not worth the price we paid. Friendly staff but it will be a never again for us. ##### LaCreashia Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Verified traveller Jul 21, 2025 Disliked: Staff & service, property conditions & facilities, room comfort The place is dirty. Dead roaches in all rooms. Dust dog hair everywhere. Had a bad smell soon as you walk into the hotel. Please investigate ![](https://a.travel-assets.com/ugc/hotel-reviews/1bc50296-8b79-4f75-830a-a5279987fdbd-1753118455009.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/43cfb19e-52d9-473a-a814-c6c8403fb97b-1753118457382.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Tamieka Aug 22, 2025 Disliked: Cleanliness, amenities, property conditions & facilities When I arriv3d at this property, the staff were very professional. However, once i got to the room, the TV did not work. Once I notified the staff of this they saidbit wasn't programmed & it stated that way the entire stay. There were nonutensilsbforbthe kitchen, no cabinet doors on thw caninets & thw room looked as if it had not bn cleaned. I will not recommend this place. ##### Tamieka Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Stacie May 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is great! Definitely worth it and the price is awesome!! ##### Stacie Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Cherokee Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 🤗 ##### Cherokee Stayed 7 nights in Apr 2025 ### 2/10 Terrible #### Aaron Aug 4, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room had cockroaches and was dirty. The microwave was nasty! Have pictures to prove it. We refused to stay after going into the room and seeing the conditions. This was at around 3AM after a long drive to the hotel. Spoke with the manager and he refused to refund me. DO NOT STAY IN THIS UNCLEAN HOTEL! ![](https://a.travel-assets.com/ugc/hotel-reviews/0bc2455b-7c2c-4914-b5d1-ad082c3b57af-1754279479751.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64381b34-2edf-45d3-861a-04e04bae7658-1754279480023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ee63fb27-6685-409b-bb5a-3fcfba642e5c-1754279480057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/839fd5b1-dbe6-42ba-8e48-18f5f8197814-1754279479957.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aaron Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Sylvia Oct 20, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I wish I had taken pictures the cabinets wasn’t finished, the bed was horrible we checked out at 4am because we just couldn’t take it any longer. The bed was just a frame and a little mattress two flat pillows more like a full size bed We had to move from out 1st room because the there was no hot water, there’s also no ice machines I get that all hotels doesn’t serve breakfast but no ice machine that’s different. You also can’t get an extra towel, needed a wash cloth for my body and one for my face and was told you can’t have an extra towel only one face cloth and one dry towel and to get another towel you have to turn in the ones you have. The refrigerator did work great I put my juice in and it froze within a hour. Other than that I do not recommend this place at all. ##### Sylvia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Eileen Aug 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very Friendly ##### Eileen Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Brookside Lodge](https://www.expedia.ca/Gatlinburg-Hotels-Brookside-Resort-By-FairBridge.h4978639.Hotel-Information) > > [A Lover's Secret: Romantic Getaway in Enchanting Smoky Mountains!](https://www.expedia.ca/Sevierville-Hotels-A-Lovers-Secret-Romantic-Getaway-In-Enchanting-Smoky-Mountains.h100702073.Hotel-Information) > > [Hidden Springs Cabin w/ Hot Tub, 2 Mi to Dollywood](https://www.expedia.ca/Sevierville-Hotels-Hidden-Springs-Cabin-W-Hot-Tub-2-Mi-To-Dollywood.h93596915.Hotel-Information) > > [Stunning Smokies Cabin: Hot Tub and Deck With View](https://www.expedia.ca/Sevierville-Hotels-Stunning-Sevierville-Cabin-Hot-Tub-And-Deck-With-View.h102409027.Hotel-Information) > > [Bear Lodge • Hot Tub & Close to Pigeon Forge](https://www.expedia.ca/Sevierville-Hotels-Cozy-Bear-Lodge-Hot-Tub-15-Min-To-Pigeon-Forge.h76625802.Hotel-Information) > > [Majestic Mountain Escape: Panoramic Views! Resort Pool, Luxury, Hot Tub, WiFi, close to Attractions!](https://www.expedia.ca/Sevierville-Hotels-Majestic-Mountain-Escape-Panoramic-Views-Resort-Pool.h34985687.Hotel-Information) > > [The Point Resort](https://www.expedia.ca/Morristown-Hotels-The-Point-Resort.h18669026.Hotel-Information) > > [Serenity Now #370](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Serenity-Now-370-By-Aunt-Bugs-Cabin-Rentals.h49146932.Hotel-Information) > > [Private couples retreat/pet friendly/early checkin](https://www.expedia.ca/Sevierville-Hotels-Cozy-Cabin-In-English-Mountain-ZEN-Studio.h108251569.Hotel-Information) > > [Cozy Retreat with Hot Tub & Serene Wooded Views - A Perfect Paradise](https://www.expedia.ca/Sevierville-Hotels-A-Perfect-Paradise-Cozy-Fireplace-Wooded-Views.h63867144.Hotel-Information) > > [Pet friendly 2 bedroom with hot tub, Smoky Mountain view, and arcade game!](https://www.expedia.ca/Sevierville-Hotels-Lazy-Daze.h21626678.Hotel-Information) > > [The Gathering Place 3 Bedroom Cabin by RedAwning](https://www.expedia.ca/Sevierville-Hotels-The-Gathering-Place-3-Bedroom-Cabin.h87727052.Hotel-Information) > > [Fun and Funner! Family cabin with mountain view and pinball!](https://www.expedia.ca/Bouvet-Island-Hotels-Fun-And-Funner-Family-Cabin-With-Mountain-View-And-Pinball.h88904040.Hotel-Information) > > [Streamsong](https://www.expedia.ca/Sevierville-Hotels-Streamsong.h89434461.Hotel-Information) > > [Country Cabin in the Woods](https://www.expedia.ca/Jackson-Hotels-Rustic-Cabin-In-The-Woods.h41268657.Hotel-Information) > > [Mountain Top View, 4 Bedrooms, Arcade, Air Hockey, Hot Tub, Sleeps 10](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Mountain-Top-View.h48369812.Hotel-Information) > > [HUGE LUXURY CABIN!!! BIG ELK LODGE - SLEEP 81 GUESTS and.... IT'S GOT AN INDOOR SWIMMING POOL!](https://www.expedia.ca/Sevierville-Hotels-HUGE-LUXURY-CABIN-BIG-ELK-LODGE-SLEEP-81-GUESTS-And-ITS-GOT-AN-INDOOR-SWIMMING-POOL.h39084605.Hotel-Information) > > [Dare To Bear #238](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Dare-To-Bear-238-By-Aunt-Bugs-Cabin-Rentals.h49140731.Hotel-Information) > > [Galivanting Through The Mountains](https://www.expedia.ca/Sevierville-Hotels-Galivanting-Through-The-Mountains.h100702760.Hotel-Information) > > [Hot Tub Soaks, Fireside Chats, Pool Tournaments, Cozy Cookouts & Nearby Attractions - Laughing Bear](https://www.expedia.ca/Sevierville-Hotels-Laughing-Bear-Soak-In-The-Hot-Tub-And-Relax-In-Comfort.h100147092.Hotel-Information) > > [Grand LeConte Lodge | 21BR Luxury Estate w/ Pool, Theater, Arcade, Sleeps 96](https://www.expedia.ca/Pigeon-Forge-Hotels-Grand-LeConte-Lodge-21BR-Luxury-Estate-W-Pool.h60062191.Hotel-Information) > > [NEW! Mins to PF & GTL King Bed Hot Tub Fire Pit](https://www.expedia.ca/Sevierville-Hotels-NEW-Mins-To-PF-GTL-King-Bed-Hot-Tub-Fire-Pit.h104170684.Hotel-Information) > > [DogFriendly • HotTub • FreeDollywoodTkt • 2 King, 1 Queen Bd • Eagle's Paradise](https://www.expedia.ca/Sevierville-Hotels-Eagles-Paradise-Dog-Friendly-Free-Ticket.h106070242.Hotel-Information) > > [First Flight - Pool Table & Hot Tub!](https://www.expedia.ca/Sevierville-Hotels-First-Flight-In-Pigeon-Forge.h63913493.Hotel-Information) > > [Pandora's Forest - Adults Only](https://www.expedia.ca/Crossville-Hotels-Pandoras-Forest-Adults-Only.h9865402.Hotel-Information) > > [TownePlace Suites by Marriott Cleveland](https://www.expedia.ca/Chattanooga-Hotels-TownePlace-Suites-By-Marriott-Cleveland.h19682906.Hotel-Information) > > [Theater Room, Game Room, Location, and Hot Tub!!](https://www.expedia.ca/Sevierville-Hotels-Theater-Room.h64568129.Hotel-Information)