Title: Riviera On Vaal Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Riviera On Vaal Resort Riverside retreat offers a peaceful escape with golf, spa treatments, and family activities including a playground and pools for all ages ## Photo gallery for Riviera On Vaal Resort ![View from property - Riviera On Vaal Resort (Vereeniging)](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/307cf490.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view - Riviera On Vaal Resort (Vereeniging)](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/e3de9c28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | View from room - Riviera On Vaal Resort (Vereeniging)](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/83469b74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Riviera On Vaal Resort (Vereeniging)](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/e51ff64b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Riviera On Vaal Resort (Vereeniging)](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/ec0ad14c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Riviera On Vaal Resort sits by the riverbank. Guests can relax in the garden, dine at two restaurants, and enjoy scenic views. Families love the playground, outdoor pool, and children's pool. Golf enthusiasts can visit the nearby course. ## Reviews 7.4 Good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=44825051&PinnedHotelID=44825051&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=44825051&PinnedHotelID=44825051&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=44825051&PinnedHotelID=44825051&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=44825051&PinnedHotelID=44825051&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=44825051&PinnedHotelID=44825051&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=44825051&PinnedHotelID=44825051&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=44825051&PinnedHotelID=44825051&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=44825051&PinnedHotelID=44825051&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Double Room ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/5ea8b120.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Private pool Air conditioning TV Hypo-allergenic bedding Blackout drapes/curtains Fan Private bathroom - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/8026057d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating TV Premium bedding Blackout drapes/curtains Private bathroom - 409 sq ft - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Twin Room ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/5ea8b120.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds TV Premium bedding Blackout drapes/curtains Private bathroom - 409 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Executive Suite ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/465b67df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Separate dining area Soundproofed Private pool Air conditioning TV Hypo-allergenic bedding Separate bedroom Blackout drapes/curtains - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/60878644.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate dining area Soundproofed Private pool Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Separate bedroom - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Self Catering Unit ![Superior Room](https://images.trvl-media.com/lodging/45000000/44830000/44825100/44825051/92773249.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Self Catering Unit ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Separate bedroom - 431 sq ft - 1 bedroom - River view - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/109000000/108780000/108771000/108770949/76ee011a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton By Hilton Sandton Grayston Sandton - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 58 reviews CA $112 CA $112 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Johannesburg-Hotels-Hampton-By-Hilton-Sandton-Grayston.h108770949.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=70c785c6-8592-4fb2-aec8-a8e0c5857d6a&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10080000/10071000/10070946/790aabe6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Lodge Hotel Waterfall City Midrand - 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Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 37 reviews CA $69 CA $80 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Johannesburg-Hotels-StayEasy-Pretoria.h24316249.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=70c785c6-8592-4fb2-aec8-a8e0c5857d6a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-Riviera-On-Vaal-Resort.h44825051.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-Riviera-On-Vaal-Resort.h44825051.Hotel-Information) ## About the area Located in Vereeniging, Riviera On Vaal Resort is next to a golf course and on a river. Ster-Kinekor Vall Mall and Meyerton Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Vaal Mall and Bloukraans Centre. Traveling with kids? Consider Aquadome, or check out an event or a game at DP de Villiers Stadium. [Visit our Vereeniging travel guide](https://www.expedia.ca/Vereeniging.dx6050615) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-26.67557%2C27.93953&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=diylLYZ3XyviMbL10CToh4YtDxg=) Mario Milani Dr, Vereeniging, Gauteng, 1939 ### What's nearby - Maccauvlei Golf Club \- 3 min drive \- 2.2 km - Gold Reef City Casino \- 45 min drive \- 75.3 km - Gold Reef City Theme Park \- 45 min drive \- 75.3 km - Apartheid Museum \- 46 min drive \- 76.4 km - First National Bank Stadium \- 49 min drive \- 79.7 km ### Getting around - O.R. Tambo Intl. Airport (JNB) - 62 min drive ### Restaurants - ‪KFC - ‬6 min drive - ‪KFC - ‬6 min drive - ‪McDonald's - ‬19 min walk - ‪Burger King - ‬5 min drive - ‪Milky Lane - ‬6 min drive ## About this property ### Riviera On Vaal Resort Upscale family-friendly hotel by the river At Riviera On Vaal Resort, you can look forward to an adjacent golf course, a terrace, and a garden. Treat yourself to a detox wrap, a body wrap, or a deep-tissue massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool - Free self parking - Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers - A TV in the lobby, outdoor furniture, and a 24-hour front desk Room features All 80 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra amenities include: - Bathrooms with tubs or showers and hair dryers - 32-inch TVs with satellite channels - Coffee/tea makers, daily housekeeping, and phones ## Similar properties ![Luxury Double Room | Bathroom](https://images.trvl-media.com/lodging/38000000/38000000/37996500/37996433/e42eb106.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sibani Hills Madeteleli - Pool - Breakfast included - Spa - Parking included 4.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=37996433&PinnedHotelID=37996433&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/104000000/103070000/103065400/103065381/e7935801.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stylish 2-Bedroom Condo in Vereeniging Three Rivers - Pool - Kitchen - Washer - Pet friendly CA $181 CA $225 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=103065381&PinnedHotelID=103065381&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/49000000/48980000/48975600/48975563/0dc2bbd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### River Rock Guesthouse Ngwathe - Pool - Pet friendly - Parking included - Air conditioning CA $91 CA $91 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=48975563&PinnedHotelID=48975563&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1820000/1818300/1818271/391e41bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riverside Sun Vanderbijlpark - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 14 reviews CA $163 CA $163 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1818271&PinnedHotelID=1818271&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/14000000/13490000/13487200/13487111/573b9231.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aark Guest Lodge Vanderbijlpark - 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Pool - Breakfast included - Spa - Parking included 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=11741161&PinnedHotelID=11741161&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 120 for adults and ZAR 120 for children - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Matthews ### Things to do - 18-hole adjacent golf course - Arcade/game room - Children's pool - Full-service spa - Outdoor pool - Playground - TV in common areas ### Family friendly - Arcade/game room - Children's pool - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 5 meeting rooms - Business center - Conference center ### Outdoors - Garden - On a river - Outdoor furniture - Picnic area - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately ZAR 120 for adults and ZAR 120 for children - Airport shuttle fee: ZAR 1300 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - 4200222513 This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Riviera On Vaal Resort Hotel Riviera On Vaal Resort Vereeniging Riviera On Vaal Resort Hotel Vereeniging ## Frequently asked questions ### Does Riviera On Vaal Resort have a pool? ### Is Riviera On Vaal Resort pet-friendly? ### How much is parking? ### What time is check-in at Riviera On Vaal Resort? ### What time is check-out at Riviera On Vaal Resort? ### Does Riviera On Vaal Resort provide a shuttle to the airport? ### Where is Riviera On Vaal Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Riviera On Vaal Resort Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Amenities ### 7.8 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 20 8 - Good 35 6 - Okay 15 4 - Poor 9 2 - Terrible 7 ## Reviews ### 4/10 Poor #### IRENE Aug 29, 2024 Liked: Property conditions & facilities Disliked: Staff & service Nice hotel, decent rooms and amenities. Poor customer service. Food was late, badly cooked, raw, coffee was disgusting, and breakfast, lunch and dinner orders were wrong every time ##### IRENE Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Adriaan Feb 11, 2024 Disliked: Staff & service The service was incredibly slow both in dining room and outside on patio and at the pool. The food was almost inedible. The room was clean .The staff were friendly but possibly understaffed thereby causing slow service. No management to be seen. Enjoyed the boat cruise. ##### Adriaan Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Verified traveller May 1, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### NEEDS UPDATING!!!!!!! Hotel staff was very friendly and provided great service. The rooms are large but very outdated. At night it gets very cold and the cold air seeps in through the windows because they are old and not sealed. They do not offer a tv in the bedrooms, only a tv in the sitting area. They do not offer a refrigerator or microwave in the hotel rooms, so if you bring in outside drinks then there’s no way to keep them cold and no way to heat food in your room. ##### Verified traveller Stayed 13 nights in Apr 2024 ### 6/10 Okay #### Andries Mar 3, 2024 Liked: Cleanliness #### Promised much, didn't deliver. Paid a premium for the self-catering room as we were running a marathon the next day and needed to sort out our own nutrition. The room did not contain a toaster as promised and when we asked for one was brought a snackwich/sandwich maker. Also, in the morning we found out that the stove top wasn't working and by that time it was too late to do anything about it. The room was clean though which was good. The hotel does feel quite dated. The plug on the kitchen counter didn't work so we had to boil water on the floor as that was the only reachable plug. Mainly I feel shafted for paying a premium for a self-catering room and the appliances then either not being present or not in working order. ##### Andries Stayed 1 night in Mar 2024 ### 8/10 Good #### Adam Jan 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We always love visiting this hotel staff friendly and nice ##### Adam Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Jenny May 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were genuinely helpful and friendly. ##### Jenny Stayed 1 night in May 2023 ### 8/10 Good #### Clerese Sep 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Our long weekend stay was excellent and the ambience on the terrace was festive although on Saturday it was full to the brim with day visitors and we had to drive to the nearest mall to have our meal as the restaurant seating only opens at 18h00\. The food was excellent. ![Sunrise on the Vaal](https://a.travel-assets.com/ugc/hotel-reviews/28C46E7073D018FC9B8026AF9AC3DD263B08B15E1664352795626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Clerese Stayed 3 nights in Sep 2022 ### 8/10 Good #### P Nov 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service We really enjoyed our time at your facilities. Thank you so much, ##### P Stayed 1 night in Nov 2023 ### 6/10 Okay #### Rajaseelan Dec 10, 2023 Disliked: Property conditions & facilities #### Good It was satisfactory. ##### Rajaseelan Stayed 2 nights in Dec 2023 ### 6/10 Okay #### PETRUS Aug 11, 2024 Liked: Cleanliness, property conditions & facilities The service must be up to standard. The booking is not up standar ##### PETRUS Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Edris Aug 9, 2022 Liked: Cleanliness Disliked: Room comfort #### It a 2 Star Except for the location and view from room it’s a very average experience. Beds were uncomfortable Refurbished rooms are tacky. Breakfast is bland with no variety and poor service. ##### Edris Stayed 3 nights in Aug 2022 ### 8/10 Good #### Wilhelmina May 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A ##### Wilhelmina Stayed 5 nights in May 2024 ### 4/10 Poor #### C G Viljoen Aug 10, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### Dirty and disgusting Check-in went smooth. Hotel room was very dissapointing. The room information stated a sofa bed, that was not a sofa bed. It was 2 chairs pulled together, I had 2 kids that slept very uncomfortable. We book for 4 people, room only had 2 towels, the WHOLE 4 days of our stay. I phoned for extra towels and NEVER received them. The carpets in the room was disgusting! Dirty and not vaccuumed! 2nd day, new towels were dirty... we were told on checking in that our room includes breakfast, we paid for every breakfast and tried to double charge us on day of check out. This "Resort" is not family friendly, there is not much to do with kids. We drove to next town everyday to enjoy activities with them. I am very dissapointed as this place is advertised on Jacaranda daily. ##### C G Viljoen Stayed 4 nights in Aug 2022 ### 4/10 Poor #### Petrus J Mar 22, 2023 Disliked: Cleanliness, staff & service #### Poor service Room 408\. We have booked the room for 2 days, 17 March to 19 March 2023\. The room was unfortunately not clean and we reported the matter to reception. There was for instance long black hair lying around in the bathroom and on the towels.There was a big cockroach. The people at reception were very helpful and friendly and the 2nd day the room was neat and clean. The only problem was that there were no towels at all in the room from the Saturday. After reporting the problem to tel no 1300 and 1301 nothing happened. We spoke to people as late as 21h00 and 21h30 and was told that clean towels had been delivered to the hotel and will be disbursed to our room. This did NOT happen and we could not even take a shower or wash ourselves.The reality is that not only was the service poor but we have been told a lie and a promise not fulfilled. There was also no Peaceful Sleep for the mosquitos in our room, apart from the fact that the aircon was not working. When we checked out we requested to report the matter to the Manager on duty. We were told that there was no Manager on duty and we made a list of our issues on a piece of paper provided by the reception official. We thought that the Manager would at least phone us to discuss. A weekend that we were looking forward to, turned out to be a very big disappointment. ##### Petrus J Stayed 2 nights in Mar 2023 ### 4/10 Poor #### Verified traveller Jan 7, 2021 Disliked: Staff & service, property conditions & facilities #### Riviera on Vaal Firstly we could not change our booking following a government lockdown change as Hotels.com could not get hold of a manager to authorise. The Wifi connectivity at the hotel was virtually non existent, if you managed to connect. The room smelt of wet carpet, and you were in undated with flies and mosquitos after opening a window to get some fresh air. Our room was rodent infested. We were transferred to another room but then there was no hot water and we had to use kettles to bath. When maintenance came the next morning, they did not wait for the door to be answered and let themselves in at 8am. We were told the hotel was closed for over a year. Dinner was a mess. Crumbed mushrooms came with sweet chilli sauce and not tartare sauce as per the menu. Ordered Cajun Kinglklip but got battered hake with cheese sauce. Because of curfew, the corrected meal had to be delivered to our room and then that came with cold veggies straight off the original plate. A lemon meringue "pie" ordered the next day was a tartlet and came with chocolate mousse as the restaurant had no ice cream and whipped cream would take "too long". The last morning housekeeping arrived at 8:30\. The tv reception in the room was bad on most channels and they were limited to start with. When asked for something for compensation for the inconvenience (not a cheap hotel) we were offered a dinner but owing to previous experience we had made alternate arrangements. We were told sorry, there is nothing else they can do. ##### Verified traveller Stayed 2 nights in Jan 2021 ### 6/10 Okay #### Werner Dec 20, 2022 Liked: Property conditions & facilities, room comfort Reception immer überfordert Da mein Frühstück nicht im Preis war muste ich es nicht wie gewohnt am ende beim Check out zahlen nein jeden Tag 4 Wochen Aufenthalt immer das gleiche zum Frühstück ##### Werner Stayed 28 nights in Nov 2022 ### 4/10 Poor #### Verified traveller Apr 22, 2022 Liked: Cleanliness Disliked: Staff & service Hotel is a 2 star rating not a 4 star. Most TV channels are blocked. Unfortunately it rained the whole weekend of my stay and there was absolutely nothing to do but watch TV. No tissues, shower caps ,shampoos or any sanitizer in rooms. They do not supply them. Room service cost R50 a tray charge, shocking. Late checkout costs R500 for even a half hour. Hotel policies not friendly at all. Need to review them seriously. Very 😔 sad. ##### Verified traveller Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### KABELO Dec 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice Wonderful ##### KABELO Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Mr I Andrew Jun 17, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent we have a good time thank you ##### Mr I Andrew Stayed 1 night in Jun 2021 ### 8/10 Good #### Karabo May 17, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Baecation for my parents My parents enjoyed their stay. I would definitely recommend the hotel to others ##### Karabo Stayed 2 nights in May 2021 ### 10/10 Excellent #### Portia May 10, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best weekend I had the best weekend of my life, the staff the service and everything was good i won't mind coming back anytime soon ##### Portia Stayed 2 nights in May 2021 ### 6/10 Okay #### DCJ May 4, 2021 Disliked: Property conditions & facilities #### Honeymoon Turndown This booking was for a wedding night. The room was dissapointing, old and not well maintained. Definately not a honeymoon suite although the extra fees was paid for the honeymoon turndown. The view was good and breakfast OK. The booking process was frustrating to receive final confirmation with turndown included. ##### DCJ Stayed 1 night in Apr 2021 ### 8/10 Good #### Verified traveller Apr 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a very nice place will definitely come again when am in Val ##### Verified traveller Stayed 1 night in Apr 2021 ### 6/10 Okay #### Verified traveller Apr 8, 2021 #### Average Hotel It was OK, average overall. Was stuffy and could have perhaps been fresher given there was such low occupancy. Breakfast was average. ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Masindi Apr 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sit ##### Masindi Stayed 1 night in Apr 2021 ## Expedia's Latest Trends ### Hotels > [InterContinental Mark Hopkins by IHG](https://www.expedia.ca/San-Francisco-Hotels-InterContinental-Mark-Hopkins.h24620.Hotel-Information) > > [Staybridge Suites Missoula by IHG](https://www.expedia.ca/Missoula-Hotels-Staybridge-Suites-Missoula.h1990315.Hotel-Information) > > [Pet-friendly Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Pet-Friendly-Hotel.0-0-d6023515-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Lani Kai Beachfront Resort](https://www.expedia.ca/Fort-Myers-Hotels-Lani-Kai-Beachfront-Resort.h438796.Hotel-Information) > > [Hotels in Georgetown](https://www.expedia.ca/Georgetown-Hotels.d6060694.Travel-Guide-Hotels) > > [Hotels near Hollywood Bowl](https://www.expedia.ca/Hollywood-Bowl-Hotels.0-l501582-0.Travel-Guide-Filter-Hotels) > > [Auberge Ayers Cliff](https://www.expedia.ca/Ayers-Cliff-Hotels-Auberge-Ayers-Cliff.h41507857.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotels in Kansas City](https://www.expedia.ca/Kansas-City-Hotels.d178273.Travel-Guide-Hotels) > > [The Little Inn of Bayfield](https://www.expedia.ca/Bluewater-Hotels-The-Little-Inn-Of-Bayfield.h15741678.Hotel-Information) > > [Sonesta Simply Suites Jersey City](https://www.expedia.ca/Jersey-City-Hotels-Sonesta-Simply-Suites-Jersey-City.h582303.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Hotels in Key West](https://www.expedia.ca/Key-West-Hotels.d1187.Travel-Guide-Hotels) ### Flights > [Flights from Hamilton (YHM) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/yhm/fll/hamilton-to-fort-lauderdale) > > [Flights from Faaa (PPT) to Richmond (YVR)](https://www.expedia.ca/lp/flights/ppt/yvr/papeete-to-vancouver) > > [Flights from Paisley (GLA) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/gla/yhz/glasgow-to-halifax) > > [Flights from Mississauga (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Hounslow (LHR) to Zabierzow (KRK)](https://www.expedia.ca/lp/flights/lhr/krk/london-to-krakow) > > [Flights from Regina (YQR) to Callao (LIM)](https://www.expedia.ca/lp/flights/yqr/lim/regina-to-lima) > > [Flights from Dorval (YUL) to St. Barthelemy (SBH)](https://www.expedia.ca/lp/flights/yul/sbh/montreal-to-gustavia) ### Cars ### Packages > [Lotus Vacations](https://www.expedia.ca/Lotus.d177522.Destination-Travel-Guides) > > [Tucson Vacations](https://www.expedia.ca/Tucson.d602986.Destination-Travel-Guides) ### General