Jessup Vacation Packages

It is a beautiful property and the rooms are really nice and spacious. Location is great. One elevator out of two has been out of service for a while. Our room never got serviced during the day despite leaving a message to do so, at the front desk in the morning. We were delayed in arriving by a day due to flight cancellations, but the property manager refused to refund one night's charges. It is a wonderful property and I wish we received better service, so that I could give it 5 stars.

This is a great place to stay to see the sights in DC. Within walking distance to most points of interest. The room was great! Very clean and everyone of the staff was professional and nice. Everything was at expected... Except the TV... I was unable to connect to any of my personal viewing accounts except Netflix which was built in to the unit. I like to watch YouTube TV but was unable to connect. I also was unable to cast from my phone. It's wasn't a big deal but it was the only issue I had. I highly recommend The River Inn.

Property is clean but well overdue for updates. The room was old and dated. It had a broken bathroom vanity and our AC was barely working. AC required multiple resets to get it to blow cold air, it was extremely loud when it turned on, and required to be reset multiple times throughout our 3 nights there. When informed of the poorly working AC, staff offered very minimal solutions. No on was on site to fix the issue, no room change offered and no compensation offered. No follow up was done with us to ensure that the issue had been fixed after we informed them we were able to reset our AC ourselves. Would definitely not stay again.

Everything was great!

Positives: I loved the location. Next to walking paths, restaurants, grocery store, athletic fields, aquatic center, and Potomac overlook. Close to DC without being in it. I felt safe in the area. Negatives: I did not like having to provide a selfie for me and IDs for relatives staying with me. This was due to no front desk personnel on site: I had to deal with issues through customer service personnel in another state. I was very disappointed when a maintenance worker walked into the apartment unannounced at a moment I specifically asked them not to, disrupting an important online appointment. There were more requirements for checkout than a hotel. Conclusion: Seemed like a good choice for my needs and likes overall even with the inconveniences.