Jama Masjid Tours and Activities

Canadian Tourist Here: The best part of our experience with this hotel was due to the gentleman at reception, he was sturdy, understanding, cooperative and most of all punctual. When it came to the woman at reception, I’m not a fan of leaving negative remarks but she clearly needs to take some time away from work and focus on understanding and speaking English. We had multiple disagreements and multiple misunderstandings. Yet when the gentleman is there, there’s no issues at all. NOT A FAN of being harassed by her, multiple times within one day and then the next about having to pay for our stay in advance. When we already paid for two full days, with my uncle being sick and myself; we were put on bed rest by the doctor so they have to wait regardless of the situation. If they let her go, they would most likely benefit. Thankfully I was able to tell the gentleman at reception and he was totally understanding about our situation and mentioned we have till check out to pay the remaining. By the way, we spent over 20,000 rupees on just food within the hotel and outside the hotel in the span of 4 days.

Overall, the hotel is an oasis in a chaotic city. The staff is efficient and kind. This may be a 5-star hotel by Jaipur standards, but it's closer to a 3.5-star hotel by US standards, mainly because the rooms are a bit dated. The breakfast is incredible, and there are many options for dinner. The Asian restaurant's execution is uneven. It's fine for a night or two.

Staff and old world charm