Title: Courtyard by Marriott Jackson (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2025650&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Courtyard by Marriott Jackson Southern hospitality meets modern convenience at this Jackson retreat where guests can relax in the garden or enjoy American cuisine with their morning coffee. ## Photo gallery for Courtyard by Marriott Jackson ![Terrace/patio - Courtyard by Marriott Jackson (Jackson)](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/07e250f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Courtyard by Marriott Jackson (Jackson)](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/1a531f59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, American cuisine - Courtyard by Marriott Jackson (Jackson)](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/3a560a75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Courtyard by Marriott Jackson (Jackson)](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/ad6fc444.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Courtyard by Marriott Jackson (Jackson)](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/9337cc33.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Courtyard by Marriott Jackson, centrally located, offers a welcoming environment. Enjoy American dishes at The Bistro or relax with coffee and tea in the lobby. The property features an indoor pool, garden space, and practical dry cleaning services. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Mar. 9 - Mar. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=2025650&PinnedHotelID=2025650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=2025650&PinnedHotelID=2025650&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 10 - Mar. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=2025650&PinnedHotelID=2025650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=2025650&PinnedHotelID=2025650&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2025650&PinnedHotelID=2025650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2025650&PinnedHotelID=2025650&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2025650&PinnedHotelID=2025650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2025650&PinnedHotelID=2025650&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 9 of 9 rooms ### View all photos for Suite, 1 Bedroom ![32-inch flat-screen TV with cable channels, TV, Netflix](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/17f0481a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer Private bathroom - 350 sq ft - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed ![Desk, blackout drapes, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/06e78789.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed 9.2 Wonderful 30 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - 250 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds ![Desk, blackout drapes, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/e2e8bd18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.4 Exceptional 23 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Cable/satellite channels - 250 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ![Desk, blackout drapes, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/2330a999.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - 250 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible) ![Desk, blackout drapes, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/2330a999.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed (Hearing Accessible) ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - 250 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom (Hearing Accessible) ![32-inch flat-screen TV with cable channels, TV, Netflix](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/17f0481a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Hearing Accessible) ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer Private bathroom - 350 sq ft - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr) ![32-inch flat-screen TV with cable channels, TV, Netflix](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/17f0481a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr) ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer Private bathroom - 350 sq ft - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) ![Desk, blackout drapes, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/c4da04db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Cable/satellite channels - 250 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds (Hearing Accessible) ![Desk, blackout drapes, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2030000/2025700/2025650/c4da04db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Hearing Accessible) ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Cable/satellite channels - 250 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4400000/4390800/4390745/390af9fa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn Jackson Jackson - Pool - Hot tub - Breakfast included - Pet friendly 8.4 Very good 655 reviews CA $136 CA $156 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Jackson-Hotels-Residence-Inn-Jackson.h4390745.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=6059452&destination=Jackson&destType=MARKET&latLong=35.614342,-88.819366&searchId=33e37bb7-a01a-4f79-bb5a-464d3edeb1e9&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/21000000/20600000/20596600/20596580/50e04da3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Jackson Jackson - 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Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 64 reviews CA $162 CA $185 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Jackson-Hotels-Homewood-Suites-By-Hilton-Jackson.h112047070.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=6059452&destination=Jackson&destType=MARKET&latLong=35.614342,-88.819366&searchId=33e37bb7-a01a-4f79-bb5a-464d3edeb1e9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJackson-Hotels-Courtyard-By-Marriott-Jackson.h2025650.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJackson-Hotels-Courtyard-By-Marriott-Jackson.h2025650.Hotel-Information) ## About the area Jackson is home to Courtyard by Marriott Jackson. The area's natural beauty can be seen at Cypress Grove Nature Park and Fairgrounds Park, while Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights. Music Highway Crossroads and International Rock-A-Billy Hall of Fame and Museum are also worth visiting. [Visit our Jackson travel guide](https://www.expedia.ca/Jackson.dx6059452) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.67273%2C-88.80997&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=utkMYsG5_0GdBmXCRFnh_1UtP48=) 200 Campbell Oaks Dr, Jackson, TN, 38305 ### What's nearby - West Tennessee Healthcare Sportsplex 2 min drive \- 3.8 km - The Ballpark at Jackson 3 min drive \- 4.5 km - Old Hickory Mall 3 min drive \- 5.3 km - Casey Jones Village 3 min drive \- 6.3 km - Union University 4 min drive \- 6.7 km ### Getting around - Jackson, TN (MKL-McKellar-Sipes Regional) 13 min drive ### Restaurants - Dodge's 4 min drive - Jonathans Grille 3 min drive - Takos Borukas 3 min drive - Casey's 4 min drive - McDonald's 3 min drive ## About this property ### Courtyard by Marriott Jackson Property highlights Take advantage of a grocery/convenience store, a terrace, and a coffee shop/cafe at Courtyard by Marriott Jackson. The on-site American cuisine bistro, The Bistro, offers breakfast, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also find perks like: - An indoor pool - Full breakfast (surcharge), self parking (surcharge), and express check-out - Tour/ticket assistance, a front-desk safe, and 1 meeting room - Free newspapers, a 24-hour front desk, and coffee/tea in the lobby - Guest reviews say great things about the helpful staff Room features All 91 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. More conveniences in all rooms include: - Bathrooms with showers and hair dryers - 32-inch flat-screen TVs with Netflix and cable channels - Wardrobes/closets, free infant beds, and coffee/tea makers ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/5000000/4400000/4390800/4390745/397daffe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn Jackson Jackson - Pool - Hot tub - Breakfast included - Pet friendly 8.4 Very good 655 reviews CA $136 CA $156 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=4390745&PinnedHotelID=4390745&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/56000000/55020000/55013100/55013030/d637070e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Executive Residency Jackson Northeast Jackson - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,011 reviews CA $118 CA $136 total includes taxes & fees Mar 29 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (USD 5.12 per day) - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - The Bistro ### Things to do - Gym - Indoor pool ### Family friendly - Grocery/convenience store - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center - 689 square feet of conference space - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Grab bar near toilet - Handrails in stairways - Height-adjustable showerhead - Lever door handles - Low-height counter and sink - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Pool hoist on site - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - 4 floors - Banquet hall - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels - iPod dock - Netflix ### Food and drink - Coffee/tea maker ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 21 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately USD 8.00 per person - Uncovered self parking fee: USD 5.12 per day - Pet deposit: USD 5 per day - Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Courtyard Jackson Courtyard Marriott Hotel Jackson Courtyard Marriott Jackson Jackson Courtyard Courtyard By Marriott Jackson Hotel Jackson Courtyard Marriott Jackson Hotel Courtyard by Marriott Jackson Hotel Courtyard by Marriott Jackson Jackson Courtyard by Marriott Jackson Hotel Jackson ## Frequently asked questions ### Does Courtyard by Marriott Jackson have a pool? ### How much does it cost to stay at Courtyard by Marriott Jackson? ### Is Courtyard by Marriott Jackson pet-friendly? ### How much is parking? ### What time is check-in at Courtyard by Marriott Jackson? ### What time is check-out at Courtyard by Marriott Jackson? ### Where is Courtyard by Marriott Jackson located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Courtyard by Marriott Jackson Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 544 8 - Good 253 6 - Okay 105 4 - Poor 50 2 - Terrible 54 ## Reviews ### 10/10 Excellent #### Vincent Jan 7, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great location, accommodating staff. A great overnight stop. ##### Vincent Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sabrina Dec 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean room. Exceptional customer service and friendly staff. ##### Sabrina Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### James Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff and very clean hotel. ##### James Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Chares A Dec 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was well pleased with the staff and cleanliness of the facility. It was not my first stay at this hotel. ##### Chares A Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jerome Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location with friendly staff, worked out awesome. ##### Jerome Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Susan Dec 5, 2025 Liked: Property conditions & facilities Curteous staff ##### Susan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### jennifer Dec 1, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The bar staff at night is amazing. The breakfast is horrible and expensive. Ordered the Frenchtoast and Strawberry and was cold and waiting 30 minutes for food to arrive. ##### jennifer Stayed 1 night in Nov 2025 ### 8/10 Good #### Chris Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy check in, room was nice. Outdide fire pit was great surprise and very relaxing. Thankfully. ##### Chris Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Curtis Sep 24, 2025 Liked: Amenities Good service and clean ##### Curtis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### SHIRLEY Sep 29, 2025 Liked: Cleanliness, amenities Room is clean and has fridge and microwave. Large room with good space. Love the table that slides under the desk. Very convenient. ##### SHIRLEY Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Dion Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The people that I was very nice ##### Dion Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Gessika May 4, 2025 Clean, friendly staff. ##### Gessika Stayed 2 nights in May 2025 ### 10/10 Excellent #### Shelonda Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Checking in was fast and friendly. The room was very clean and guest ready. ##### Shelonda Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jon Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A View to Comfort Great place to rest. Amenities are excellent, food, recreation, and close to the interstate. ##### Jon Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tami May 11, 2025 Liked: Amenities Everything about the hotel was amazing. Very friendly and clean ##### Tami Stayed 1 night in May 2025 ### 8/10 Good #### Shannon May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very friendly and helpful ##### Shannon Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Debbie May 17, 2025 Liked: Cleanliness, property conditions & facilities Staff friendly, everything clean. ##### Debbie Stayed 1 night in May 2025 ### 10/10 Excellent #### Mike Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was good. We had to wait for a room to get ready, but not long. ##### Mike Stayed 1 night in Jun 2025 ### 6/10 Okay #### CAREY May 19, 2025 Liked: Staff & service Staff is really nice ##### CAREY Stayed 3 nights in May 2025 ### 10/10 Excellent #### Mark Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and check in was quick and effortless. Room was very nice and clean. ##### Mark Stayed 1 night in Apr 2025 ### 6/10 Okay #### Jody Dec 27, 2025 Disliked: Cleanliness, amenities Check in was good but I was charged by Expedia and the hotel so I still need to sort that out. The hotel is dated. Room was small and the furniture tattered. The pull out bed had stains all over the mattress.The main bed was comfortable however. The carpet in the room was very stained and there was hair on the floor in the bathroom when we checked in. Only a couple of the outlets worked in the room. They were so loose that the plugs would not stay in. No mirror in the room. The bar had a very friendly tender but the drinks were way too expensive for the caliber of the hotel. While we were there, other customers were complaining about bugs in their rooms. Pool was warm but made our skin itch. ##### Jody Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Michael Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities New property, great staff, small cafe on site offering convenience and good meals. Stayed for business travel and will stay again when in the area. ##### Michael Stayed 2 nights in Jan 2025 ### 8/10 Good #### Jennifer May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean and friendly staff. The hotel room we were in could use some updating and a less bumpy more firm mattress. ##### Jennifer Stayed 1 night in May 2025 ### 10/10 Excellent #### Kathy Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was excellent. Quiet and very nice. ##### Kathy Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Nara Jan 3, 2025 Friendly staff; clean facilities. ##### Nara Stayed 1 night in Jan 2025 ### Expedia's Latest Trends ### Hotels > - [Cedar Lodge 201](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Cedar-Lodge-201.h35126220.Hotel-Information) > - [The Point Resort](https://www.expedia.ca/Morristown-Hotels-The-Point-Resort.h18669026.Hotel-Information) > - [Compass Hotel by Margaritaville](https://www.expedia.ca/Pigeon-Forge-Hotels-Compass-Hotel-By-Margaritaville.h105972347.Hotel-Information) > - [TownePlace Suites by Marriott Pigeon Forge](https://www.expedia.ca/Pigeon-Forge-Hotels-Towneplace-Suites-Marriott-Pigeon-Forge.h109527710.Hotel-Information) > - [Grand LeConte Lodge | 21BR Luxury Estate w/ Pool, Theater, Arcade, Sleeps 96](https://www.expedia.ca/Pigeon-Forge-Hotels-Grand-LeConte-Lodge-21BR-Luxury-Estate-W-Pool.h60062191.Hotel-Information) > - [Brookside Lodge](https://www.expedia.ca/Gatlinburg-Hotels-Brookside-Resort-By-FairBridge.h4978639.Hotel-Information) > - [Whispering Pines 454](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Whispering-Pines-454.h35126389.Hotel-Information) > - [FLIPFLOP LODGE-KING BEDS-HOT TUB-HEATED POOL-FASTWIFI-BBQ-GAMES-5MIN TO PARKWAY](https://www.expedia.ca/Pigeon-Forge-Hotels-FLIPFLOP-LODGE-KING-BEDS-HOT-TUB-HEATED-POOL-FASTWIFI-BBQ-GAMES-5MIN-TO-PARKWAY.h72539653.Hotel-Information) > - [Emory House 8 Bedroom Cabin by RedAwning](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Emory-House-8-Bedroom-Cabin.h48378943.Hotel-Information) > - [Whispering Pines 233](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Whispering-Pines-233.h35126277.Hotel-Information) > - [Budro's Bungalow 2 Bedroom Cabin by RedAwning](https://www.expedia.ca/Townsend-Hotels-Budros-Bungalow-2-Bedroom-Cabin.h95314352.Hotel-Information) > - [Vacation Lodge](https://www.expedia.ca/Pigeon-Forge-Hotels-Vacation-Lodge.h1564454.Hotel-Information) > - [Birdwatchers Paradise: Secluded Cabin in the Woods on 4 acres](https://www.expedia.ca/Tracy-City-Hotels-Birdwatchers-Paradise-Secluded-Cabin-In-The-Woods-On-4-Acres.h75034649.Hotel-Information) > - [Lazy Bear Lodge: 6BR, Theater,Spa,Pool,Game room!](https://www.expedia.ca/Pigeon-Forge-Hotels-Lazy-Bear-Lodge-6br.h23135848.Hotel-Information) > - [Logged Inn - Play Games & Soak in the Hot Tub](https://www.expedia.ca/Pigeon-Forge-Hotels-Logged-Inn-Play-Games.h91736390.Hotel-Information) > - [Sugar Bear Mountain Hideaway](https://www.expedia.ca/Pigeon-Forge-Hotels-Sugar-Bear-Mountain-Hideaway.h89432552.Hotel-Information) > - [BEARFOOT - Romantic cabin perfect for two!](https://www.expedia.ca/Townsend-Hotels-Bearfoot-2-Romantic-Secluded-One-Bedroom-Cabin-With-Bedside-Whirlpool-Bath.h93030732.Hotel-Information) > - [Cozy lake house located within walking distance of the KY lake!](https://www.expedia.ca/Dover-Hotels-Cozy-Lake-House-Located-Within-Walking-Distance-Of-The-KY-Lake.h87669665.Hotel-Information) > - [Sunrise Ridge Mountain Condominium ](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Sunrise-Ridge-Mountain-Condominium.h34823397.Hotel-Information) > - [No Steep Roads! 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