Title: Puerta Del Mar Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Puerta Del Mar Hotel Luxury hotel with 2 outdoor pools and a fitness center ![Indoor pool, 2 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/1000000/190000/189900/189895/b49b1c2d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gazebo](https://images.trvl-media.com/lodging/1000000/190000/189900/189895/8f257649.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/190000/189900/189895/c360a1d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/190000/189900/189895/852b2464.jpg?impolicy=resizecrop&rw=297&ra=fit) ![21-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/1000000/190000/189900/189895/ddfe8650.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Puerta Del Mar Hotel, in the city center, offers luxury accommodations with two outdoor pools, an indoor pool with a waterslide, a spa tub, and a sauna. Enjoy breakfast at Los Molcajetes with garden views. 24-hour front desk and luggage storage available. 7.4 Good ## Popular amenities - Parking available - Bar - Gym - Hot tub - Room service - Kitchen ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=189895&PinnedHotelID=189895&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=189895&PinnedHotelID=189895&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=189895&PinnedHotelID=189895&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=189895&PinnedHotelID=189895&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=189895&PinnedHotelID=189895&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=189895&PinnedHotelID=189895&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=189895&PinnedHotelID=189895&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=189895&PinnedHotelID=189895&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 2 of 2 rooms ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/190000/189900/189895/08c0bc22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - 861 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/190000/189900/189895/a707f91f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe - 893 sq ft - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Puerta-Del-Mar-Hotel.h189895.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Puerta-Del-Mar-Hotel.h189895.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.66037%2C-101.59872&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RdeQ-as_GcbSA60pvGQwgs_msTQ=) Paseo De Las Gaviotas y Agua de Correa, Ixtapa, GRO, 40880 #### What's nearby - El Palmar Beach - 12 min walk - 1.0 km - Delfiniti - 15 min walk - 1.3 km - Marina Ixtapa Golf Club - 6 min drive - 1.9 km - Marina Ixtapa - 6 min drive - 1.9 km - La Ropa Beach - 26 min drive - 10.6 km #### Getting around - Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive #### Restaurants - ‪Deborah's - ‬6 min walk - ‪Casa Morelos - ‬5 min walk - ‪La Luna - ‬4 min walk - ‪Señor Frog's - ‬5 min walk - ‪Nueva Zelanda - ‬4 min walk ## About this property ### Puerta Del Mar Hotel Luxury family-friendly hotel in the city center Take advantage of a poolside bar, a free daily manager's reception, and a terrace at Puerta Del Mar Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Los Molcajetes, offers breakfast, lunch, dinner, and garden views. In addition to a garden and a playground, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools and an indoor pool, along with a waterslide and pool umbrellas - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge) - A porter/bellhop, a TV in the lobby, and luggage storage - A 24-hour front desk, smoke-free premises, and tour/ticket assistance Room features All guestrooms are individually decorated, and include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. More amenities include: - Childcare services and cribs/infant beds - Down comforters and sofa beds - Shared bathrooms with in-room sink with showers and free toiletries - 21-inch flat-screen TVs with premium channels - Private yards, kitchens, and refrigerators ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16260000/16250400/16250312/90e0e896.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Ixtapa Ixtapa - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 58 reviews CA $76 CA $95 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=16250312&PinnedHotelID=16250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11120000/11112900/11112832/ab67b28b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Plaza Ixtapa Ixtapa - Pool - Spa - Kids pool - Parking included 8.6 Excellent 747 reviews CA $80 CA $97 total includes taxes & fees Nov 20 - 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Pool - All-inclusive - Kids pool - Parking included 8.0 Very good 1,003 reviews CA $231 CA $277 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/690700/690642/c4770bb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 1,002 reviews CA $280 CA $336 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=690642&PinnedHotelID=690642&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/f1dce420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 1,553 reviews CA $166 CA $199 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=576421&PinnedHotelID=576421&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Suite, 2 Bedrooms | Balcony](https://images.trvl-media.com/lodging/17000000/16260000/16257400/16257337/5604208e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Vista Del Mar Ixtapa - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 31 reviews CA $87 CA $104 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=16257337&PinnedHotelID=16257337&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1150000/1141800/1141752/d8d3f067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ixzi Plus Ixtapa - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 363 reviews CA $90 CA $109 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1141752&PinnedHotelID=1141752&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, beach towels](https://images.trvl-media.com/lodging/2000000/1680000/1676300/1676214/4b2fa2aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zihuatanejo Centro Zihuatanejo Centro - Pool - Kids pool - Free WiFi - Restaurant 6.4 52 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1676214&PinnedHotelID=1676214&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Shopping center shuttle (surcharge) - Self parking on site (MXN 100 per stay) - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Free daily manager's reception ### Restaurants on site - Los Molcajetes ### Things to do - 2 outdoor pools - Children's pool - Gym - Hot tub - Indoor pool - Playground - Sauna - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Children's pool - Crib (surcharge) - In-room babysitting (surcharge) - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Indoor pool - Laundry facilities - Playground - Separate bedroom - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 buildings - 6 floors - Built in 1991 - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Down comforter - King sofa bed - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Shared bathroom (in-room sink) - Shower - Towels provided ### Entertainment - 21-inch flat-screen TV with premium digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Espresso maker - Kitchen - Microwave - Refrigerator - Room service - Stovetop ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Individual decor - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from March 11 2025 to December 31 2025 (dates subject to change): - Bar/Lounge(s) - Daily housekeeping - Dining venue(s) - Fitness facilities - Laundry facilities - Sauna - Shuttle services - Hot tub - Supervised childcare - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for MXN 70 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000 per stay - Breakage deposit: MXN 1000 We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 480 per vehicle (one-way) - Self parking fee: MXN 100 per stay - Crib (infant bed) fee: MXN 70 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Children under 6 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Puerta Del Mar Puerta Del Mar Hotel Ixtapa Puerta Del Mar Ixtapa Puerta Mar Hotel Ixtapa Puerta Mar Hotel Puerta Mar Ixtapa Puerta Del Mar Hotel Hotel Puerta Del Mar Hotel Ixtapa Puerta Del Mar Hotel Hotel Ixtapa ## Frequently asked questions ### Does Puerta Del Mar Hotel have a pool? > Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. The pool will be unavailable from March 11 2025 to December 31 2025 (dates subject to change). ### Is Puerta Del Mar Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Puerta Del Mar Hotel? > Self parking is available for MXN 100 per stay. ### What time is check-in at Puerta Del Mar Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Puerta Del Mar Hotel? > Check-out is at noon. ### Does Puerta Del Mar Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of MXN 480 per vehicle applies. ### Where is Puerta Del Mar Hotel located? > This family-friendly Ixtapa hotel is located near the beach, within a 15-minute walk of Magic World Aquapark, Magic World Aquatic Park, and El Palmar Beach. Delfiniti and Vista Hermosa Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Puerta Del Mar Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 7.6 Staff & service ### 8.4 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 26 8 - Good 32 6 - Okay 16 4 - Poor 8 2 - Terrible 7 ### 4/10 Poor #### Jayln Mar 4, 2023 Disliked: Cleanliness, property conditions & facilities 20 years ago, this property would have been spectacular. However, today is is very run down. Our unit had sewer smells each morning, the power plugs didn’t work, many light switches were broken, the safe didn’t work and our towels were frayed and worn. Worst part, we had pre-paid and couldn’t change or leave early. Will never go back!!!!!! ##### Jayln Stayed 17 nights in Feb 2023 ### 10/10 Excellent #### Michael Jan 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The grounds were beautiful ##### Michael Stayed 3 nights in Jan 2025 ### 8/10 Good #### Edgardo Israel Aug 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un buen lugar para descansar Nos gustó hotel puerta del mar, pasamos unas maravillosas vacaciones en familia, el lugar es agradable, limpio y cerca del mar, con todos los servicios al alcance. No hay necesidad de usar vehículo salvo para ir a otros lugares. Ampliamente recomendable. ##### Edgardo Israel Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Eduardo Nov 14, 2023 Disliked: Cleanliness, staff & service Mal servicio me hicieron esperar dos horas para recibir mi habitación ##### Eduardo Stayed 1 night in Nov 2023 ### 8/10 Good #### Mark Feb 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Easy walking distance to Ixtapa centro, where there are dozens of restaurants, bars, shops. Public beach access is an easy walk. Room and grounds were kept clean, pools were super nice. Our room was dated, but clean. Limited kitchen equipment, but fine for simple meals. I gave it 4 stars for the price point, the grounds and the staff. It's walled and gated with security roaming all the time. ##### Mark Stayed 18 nights in Feb 2023 ### 10/10 Excellent #### Lucía Dec 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Se localiza a una cuadra de la zona comercial y a diez minutos caminando de la playa. El servicio del restaurant es bueno, pero podrían mejorarse los tiempos de atención teniendo más personal. Aún así es un lugar bastante recomendable. ##### Lucía ### 4/10 Poor #### Jose Dec 9, 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Lo que oferto Expedia no van de acuerdo a las políticas del hotel, si bien me dieron un itinerario, resultó que no respetaron ese itinerario, fueron tres habitaciones y no sabían que tenían reserva, por lo que no estaban listas las habitaciones, chequen bien la información del hotel con la información que tienen ustedes! No fue buena experiencia. ##### Jose Stayed 1 night in Dec 2022 ### 8/10 Good #### Tanya Aug 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The grounds are clean, beautiful, and peaceful. ##### Tanya Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### luigi Jul 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Claro que regreso. Las habitaciones son de un tamaño perfecto para una familia, dos baños, sofas cama, cuentan con cocina y sus utensilios, ademas de refrigerardor y horno, todo para poder preparar y comer dentro de la habitacion. ##### luigi Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Marco Aurelio Giovanni Jun 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Las 3 B Un hotel muy bien cuidado y bonito pese a que se vea viejo, muy bien ubicado y atención excelente. ##### Marco Aurelio Giovanni Stayed 2 nights in May 2022 ### 10/10 Excellent #### Linda M Mar 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Puerta Del Mar is quiet and the grounds are lovely. The staff is friendly and every thing is clean and well kept. ##### Linda M Stayed 14 nights in Feb 2022 ### 4/10 Poor #### Jonathan Jan 17, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### No lo recomiendo Mal internet, no me facturaron, instalaciones viejas y con animales( cucarachas, hormigas, termitas, etc), caro, inseguro ya que me corte con un mosaico de la cama ( tenía tanto los mosaicos quebrados como las varillas de fuera ya que era de concreto) cobraron estacionamiento, cuando llegas el check in te hacen firmar lista con las cosas qué hay en la habitación (toallas, sábanas, enseres etc) en general es mal servicio ![](https://a.travel-assets.com/ugc/hotel-reviews/CE35E4DC4BABCE7C30D6879796286AAE8584BD311642449235788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jonathan Stayed 1 night in Jan 2022 ### 8/10 Good #### Crystal Nov 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sisters vacation Overall I liked the hotel. It was close to everything we needed. Check in was smooth. They were renovating the lobby when we went And we didn’t get a room key until day two in the afternoon which was a bit of a inconvenience as we had to go to the lobby to get someone to let us into our room each time we returned from being out. Room was spacious. Fridge was nice n cold as was the a/c. Shower pressure and temperature were great. The maid Erika was great. Thorough cleaning each day had no complaints there. Pool was great and cleaned daily and the water slide was fun. Massage by the pool was a nice way to start the morning. I would stay here again for sure. Keep in mind it’s not luxurious- it’s a great Mexican style hotel that suited us just fine. ##### Crystal Stayed 4 nights in Nov 2021 ### 10/10 Excellent #### FRANCISCO Oct 9, 2021 Liked: Cleanliness, staff & service Buena atención ##### FRANCISCO Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Mirna Aug 29, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Preferible que no te dejen utensilios No me agradó que te hacen sentir como delincuente y no un turista, te cuentan hasta los vidrios de las puertas y todos los utensilios que te dejan, preferible que no te los dejen a menos que tú los solicites, no cambiaban las sábanas NO ME AGRADO ESE TRATO ##### Mirna Stayed 3 nights in Aug 2021 ### 8/10 Good #### Juvenal Jul 13, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### areas de oprtunidad compré paquete con desayuno (recomiendo sin desayuno), el cual solo era el americano y no cambiaban, el barman le falta se agradable a las personas, en ocaciones no hacia caso (le falta empatia). ##### Juvenal Stayed 2 nights in Jul 2021 ### 8/10 Good #### Verified traveller Jun 15, 2021 Liked: Cleanliness, amenities, property conditions & facilities Su naturaleza, muchos árboles su alberca, lo que no me gustó es que casi me sacan la maleta para revisarla. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Brenda Lizeth May 18, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Increible Una experiencia increíble ##### Brenda Lizeth Stayed 2 nights in May 2021 ### 6/10 Okay #### Verified traveller Mar 19, 2021 Liked: Staff & service, amenities, property conditions & facilities They need work on the pool is not clean look that they need to add more pool chemical . They do cleaning everyday . Think the problem is the short an chemical ##### Verified traveller Stayed 2 nights in Mar 2021 ### 8/10 Good #### Verified traveller Feb 9, 2020 Liked: Cleanliness, amenities Instalaciones de aire acondicionado con deficiencias, el personal de mantenimiento muy eficaz y eficiente. ##### Verified traveller Stayed 4 nights in Jan 2020 ### 8/10 Good #### Verified traveller Jan 23, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo ok, me gustaría que el registro fuera más rápido ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### ulises Aug 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice location Nice location with a bunch of places to go close by ##### ulises Stayed 4 nights in Jul 2019 ### 8/10 Good #### J Guillermo Aug 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen hotel para vacaciones familiares El Hotel está limpio y la atención es casi inmediata. El personal es servicial y amable. ##### J Guillermo Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jun 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel muy bonito para descansar, relajarse y lo mejor de todo es que muy cerca hay establecimientos para que puedas comprar tanto alimentos, bebidas hasta tours y recuerdos. ##### Verified traveller Stayed 4 nights in Jun 2019 ### 8/10 Good #### Verified traveller Mar 12, 2019 Liked: Cleanliness, staff & service Hotel céntrico, agradable, la TV de la habitación me gustaría que fuera más grande y colocada sobre la pared y no sobre un hueco que a penas se ve. ##### Verified traveller Stayed 2 nights in Mar 2019 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - 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