Title: Park Royal Beach Ixtapa - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Park Royal Beach Ixtapa - All Inclusive All-inclusive property with 3 restaurants and free breakfast ![Nightclub](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/33666ff6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/2e43eaa1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/6d873870.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/2c1c95f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/38ad5bbd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Park Royal Beach Ixtapa, next to a golf course, offers a complete vacation experience. Start your day at one of three restaurants, lounge by the pool in the afternoon, and explore on-site shopping. In-room WiFi keeps everyone connected throughout their stay. 7.6 Good ## Popular amenities - All-inclusive - Bar - Breakfast included - Gym - 24/7 front desk - Pool ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Deluxe Nature View Double](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/991a29b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Nature View Double 8.0 Very good 14 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Royal Ocean View Double](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/b894fa99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Ocean View Double 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom - 377 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Premier Ocean View Double ](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/fce423a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Ocean View Double 8.4 Very good 10 reviews ### Highlights Balcony Air conditioning TV Blackout drapes/curtains Hair dryer Private bathroom Free bottled water Satellite channels - 377 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Deluxe Nature View King](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/w1024h614x0y4-446e042f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Nature View King 8.0 Very good 1 review ### Highlights Balcony Air conditioning TV Blackout drapes/curtains Hair dryer Private bathroom Free bottled water Satellite channels - 377 sq ft - Sleeps 3 - 1 King Bed ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/77929412.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Ocean Front King 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning TV Blackout drapes/curtains Hair dryer Private bathroom Free bottled water Satellite channels - 377 sq ft - Sea view - Sleeps 3 - 1 King Bed ![Royal Ocean Front King](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/91eaca9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Ocean Front King ### Highlights Balcony Air conditioning TV Blackout drapes/curtains Hair dryer Private bathroom Free bottled water Satellite channels - Sea view - Sleeps 3 - 1 King Bed ![Family Suite](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/c0b03046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom - 377 sq ft - Partial ocean view - Sleeps 8 - 4 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Park-Royal-Beach-Ixtapa-All-Inclusive.h28345.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Park-Royal-Beach-Ixtapa-All-Inclusive.h28345.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.66370%2C-101.60714&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9spGgTwhOHrlTSDhy-IaLdl5byw=) Blvd. Ixtapa, Lot 5-A Hotel Zone S / N, Ixtapa, GRO, 40884 #### What's nearby - El Palmar Beach - 3 min walk - 0.3 km - Delfiniti - 3 min walk - 0.3 km - Marina Ixtapa - 12 min walk - 1.0 km - Marina Ixtapa Golf Club - 1 min drive - 0.8 km - Linda Beach - 9 min drive - 6.1 km #### Getting around - Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive #### Restaurants - ‪Tesoro Ixtapa - ‬4 min walk - ‪Emilio's - ‬8 min walk - ‪Soleiado's Restaurant - ‬3 min walk - ‪Simplicio’s Steakhouse - ‬2 min walk - ‪Beach Bar - ‬4 min walk ## About this property ### Park Royal Beach Ixtapa - All Inclusive All-inclusive family-friendly property adjacent to a golf course At Park Royal Beach Ixtapa - All Inclusive, you can look forward to a free breakfast buffet, a nightclub, and a poolside bar. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and shopping on site. Other perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Babysitting (surcharge), a ballroom, and tour/ticket assistance - Multilingual staff, a front-desk safe, and 1 meeting room - Guest reviews say great things about the helpful staff Room features All 158 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water. Extra amenities include: - Showers, free toiletries, and hair dryers - 27-inch TVs with satellite channels - Balconies, childcare services, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included ### Land activities Fitness facilities Soccer ### Lessons/classes/games Cooking Dancing ### Entertainment Onsite entertainment and activities Theme parties ## Similar properties ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/cf978dc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa - Pool - All-inclusive - Kids pool - Parking included 8.0 Very good 1,002 reviews CA $256 CA $307 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/690700/690642/c4770bb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 1,016 reviews CA $267 CA $320 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=690642&PinnedHotelID=690642&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/f1dce420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 1,569 reviews CA $152 CA $182 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=576421&PinnedHotelID=576421&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/d789d67e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Ixtapa Ixtapa - On private beach - Pool - Hot tub - All-inclusive 8.6 Excellent 1,021 reviews CA $119 CA $145 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) ![Swim-up bar](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/f67f7c39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 635 reviews CA $367 CA $367 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 8 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/15800/15760/ff00bc30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 7.4 Good 1,007 reviews CA $224 CA $269 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=15760&PinnedHotelID=15760&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/323e2231.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Ixtapa - Pool - All-inclusive - Pet-friendly - Kids pool 8.4 Very good 984 reviews CA $337 CA $404 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68300/68210/1b277027.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tesoro Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Kids pool - Restaurant 7.2 Good 664 reviews CA $225 CA $225 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=68210&PinnedHotelID=68210&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, sauna, hot tub, steam room, aromatherapy](https://images.trvl-media.com/lodging/6000000/5390000/5383500/5383438/b1b8874b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azul Ixtapa Grand Resort Spa and Convention Center Ixtapa - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 1,010 reviews CA $390 CA $468 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=5383438&PinnedHotelID=5383438&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1640000/1636700/1636693/c166c75d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fontan Ixtapa Beach Resort - All Inclusive Ixtapa - Pool - All-inclusive - Spa - Parking included 6.8 786 reviews CA $188 CA $226 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1636693&PinnedHotelID=1636693&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 3 bars/lounges - 3 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Andiamo - El Pescador - La Veranda - Snack El Jardin ### Things to do - Children's pool - Free children's club - Gym - Nightclub - Outdoor pool - Shopping ### Family friendly - Children's pool - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Garden - On the beach - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 13 floors - 2 buildings - Ballroom - Banquet hall - Built in 1989 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 27-inch TV with satellite channels ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses wind energy Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Ixtapa Park Royal Park Royal Ixtapa Park Royal Ixtapa All Inclusive Ixtapa Park Royal Hotel Park Royal Hotel Ixtapa Park Royal Ixtapa Hotel Ixtapa Park Royal Ixtapa Hotel Park Royal Beach Resort Park Royal Beach Park Royal Hotel Ixtapa Ixtapa Park Royal Hotel Park Royal Beach Resort Ixtapa All Inclusive Park Royal Beach Resort All Inclusive Park Royal Beach Ixtapa All Inclusive Park Royal Beach All Inclusive Park Royal Ixtapa - All Inclusive All-inclusive property Park Royal Ixtapa - All Inclusive All-inclusive property Ixtapa Park Royal Beach Resort Ixtapa Park Royal Beach Resort Ixtapa - All Inclusive Ixtapa Park Royal Beach Resort Ixtapa Park Royal Ixtapa All Inclusive Park Royal Ixtapa All Inclusive Park Royal Ixtapa - All Inclusive Ixtapa Park Royal Beach Resort Ixtapa All Inclusive Park Royal Beach Ixtapa Park Royal Ixtapa All Inclusive Park Royal Beach Ixtapa - All Inclusive Ixtapa Park Royal Beach Ixtapa - All Inclusive All-inclusive property ## Frequently asked questions ### Does Park Royal Beach Ixtapa - All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Park Royal Beach Ixtapa - All Inclusive? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Park Royal Beach Ixtapa - All Inclusive on Nov 20, 2025 start from CA $244.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ixtapa-Hotels-Park-Royal-Beach-Ixtapa-All-Inclusive.h28345.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Park Royal Beach Ixtapa - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Park Royal Beach Ixtapa - All Inclusive? > Self parking is free at this property. ### What time is check-in at Park Royal Beach Ixtapa - All Inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Park Royal Beach Ixtapa - All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Park Royal Beach Ixtapa - All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, cooking classes, dance classes, and more. ### Where is Park Royal Beach Ixtapa - All Inclusive located? > Located in Ixtapa, this beachfront property is next to a golf course and within a 5-minute walk of Delfiniti and El Palmar Beach. Marina Ixtapa and Magic World Aquapark are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Park Royal Beach Ixtapa - All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 196 8 - Good 228 6 - Okay 143 4 - Poor 57 2 - Terrible 29 ### 8/10 Good #### Athena Apr 15, 2025 Liked: Cleanliness, staff & service The staff are very friendly, eager to help and knowledgeable around the area ##### Athena Stayed 15 nights in Mar 2025 ### 10/10 Excellent #### Melanie Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I love it there! 17th trip to same place! It’s paradise ##### Melanie Stayed 5 nights in Feb 2025 ### 8/10 Good #### MARTIN Jul 9, 2024 Liked: Amenities Hotel needs improvement ##### MARTIN Stayed 3 nights in Mar 2024 ### 6/10 Okay #### jane Feb 25, 2025 Liked: Staff & service Disliked: Property conditions & facilities Property is old and needs to be rebooted… Please don’t have kids on the side of the swim up bar… Should be an adult/kids section walkways from the pool to lobby are very slippery… Put down mats… Food at the snack bar terrible… Beach bar closes way too early! ##### jane Stayed 3 nights in Feb 2025 ### 8/10 Good #### Nestor Jan 11, 2025 Liked: Staff & service 8/10 ##### Nestor Stayed 2 nights in Jan 2025 ### 8/10 Good #### Javier Jul 17, 2023 Liked: Staff & service, property conditions & facilities I like it ##### Javier Stayed 4 nights in Jul 2023 ### 6/10 Okay #### Gary Allen Feb 17, 2024 Liked: Cleanliness, staff & service, amenities The staff we got to know were fantastic. 2 named Omar and 1 named Santos. They were friends to us, always glad to see you and genuinely happy at their jobs. Access to the beach is a little challenging. Food was good, breakfast is excellent. Loud and I mean LOUD, thumping music on the pool deck needs to be eliminated. We won't be going back. ##### Gary Allen Stayed 7 nights in Feb 2024 ### 8/10 Good #### James M Apr 29, 2023 Liked: Cleanliness, staff & service The property is roughly 30 years old and the rooms are clean; however, the property is slightly dated. The beds were comfortable, the bathroom was extremely tight for shower/restroom. If you are OK with those comments then the rest should be very good. Solid food at the buffets each day, great friendly service, great beach with ample lounge chairs. Great views from the room, great AC in the rooms and we had a fantastic balcony with an ocean view. They had entertaining shows almost nightly which was nice unless you want to sleep before 10:30 PM and then the sound was rather loud in the rooms. For cost to value - I would say this was an excellent option. ##### James M Stayed 6 nights in Apr 2023 ### 2/10 Terrible #### GEOVANNI Jul 12, 2024 Disliked: Cleanliness, property conditions & facilities bad experience when checking in, one of the rooms not available, rooms in poor condition, air conditioning does not work in one of the rooms, in the others the thermostats did not work, there is no mini bar in the rooms, if you need water at night or something refreshing you need to call room service, the beds did not smell good and the only thing they told us when asking for help with all the problems, they said that the best rooms are for the hotel members, when booking through website or application does not guarantee rooms , first and last time at this hotel. ##### GEOVANNI Stayed 3 nights in Jul 2024 ### 4/10 Poor #### Sandra Feb 15, 2023 Disliked: Staff & service, amenities, property conditions & facilities I paid for ocean view and did not get it. I had to go back to the lobby and spent a lot of time arguing with front desk. The 2nd night, they cleaned my room and didn’t leave any towels. I had to go back again to the lobby and after 1 hour of waiting they brought me only 2 towels. Front desk and management were horrible, very bad customer service. Never coming back again to this place. ##### Sandra Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Alejandro Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo ok, solo deben dar mantenimiento a los elevadores ya están muy desgastados ##### Alejandro Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Jose Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El servicio es bueno a medias, no entregan la habitación en el horario estipulado, insisten mucho en la compra de su membresía, como punto bueno las habitaciones son excelentes, cómodas y frescas, pero para comer y cenar solo ponen a disposición un restaurante bufet, ya que por la tarde usan las instalaciones como especialidades en el cual uno de ellos solo admite horario de 18:00 hrs para niños, entonces el tiempo de espera puede llegar hasta los 40 minutos, pero el punto más malo es la alberca que está sucia siempre, no tiene mucha recirculacion del agua y por las mañanas que no hay mucho movimientos en las esquinas se pude apreciar espuma de mugre y lama literalmente verde y espesa, no muy recomendable ##### Jose Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Anaelida castillo Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me trataron como en casa ![Belleza de vista ](https://a.travel-assets.com/ugc/hotel-reviews/51b38708-08cc-4564-86b1-a098c040372a-1755817846813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anaelida castillo Stayed 1 night in Aug 2025 ### 8/10 Good #### Iram Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La limpieza de la habitación excelente y el aire acondicionado funciona perfecto. Gran servicio por el personal ##### Iram Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Liz Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tuvimos una estancia muy agradable, la comida del restaurant de especialidades Andiamo es muy buena y la atención del personal siempre es con amabilidad y muy atentos. Cuando bajamos a la alberca no encontramos camastros libres y le comentamos al área donde te entregan las toallas y muy amablemente nos resolvieron poniéndonos unos para poder disfrutar de la alberca. La verdad que la pasamos muy bien, y si regresaremos en otra ocasión. ##### Liz Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Leticia Aug 5, 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Las habitaciones estaban muy limpias pero la alberca siempre estuvo sucia. Les faltan más opciones de comida en los restaurantes y los bares cierran muy temprano. ##### Leticia Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Gabs Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente para vacaciones familiares, la comida muy rica en los 3 restaurantes, los snacks muy básicos pero cuando tienes hijos que están todo el día en la alberca, son una buena opción, solo deberían poner un poco más de atención en la limpieza de la piscina principal ![](https://a.travel-assets.com/ugc/hotel-reviews/164ba379-6282-4772-9479-d1b6508086ee-1753396396948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabs Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Yessi Jul 14, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Las bebidas están fatal, están muy rebajadas y saben más a agua que el sabor que debe destacar en la bebida, habitaciones muy básicas ##### Yessi Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Viridiana Jul 12, 2025 Disliked: Staff & service, property conditions & facilities Me gusta el detalle de las pulceras al entrar a las habitaciones muy pocos meseros para atender, el Menú muy restringido, demasiadas restricciones para entrar a las reservaciones de restaurantes es una playa no debería ser tan formal ##### Viridiana Stayed 2 nights in Jul 2025 ### 8/10 Good #### Jorge Adrián Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El servicio de meseros es excelente, en especial el trato de la señora Guille que hace que te sientas en casa, mi único problema es que son muy inflexibles en el check in y entregaron tarde la habitación, en recepción me atendió Guadalupe que es algo grosera y arrogante de lo demás está muy bien ##### Jorge Adrián Stayed 3 nights in May 2025 ### 6/10 Okay #### Sara Jun 11, 2025 Liked: Staff & service, room comfort El check in fue muy lento, y no me dieron las habitaciones con la cama solicitada, la atención del personal de meseros, barmans y camaristas es excelente, hay variedad de cócteles y se agradece, pero la comida es muy repetitiva, y le falta sabor. Los botones también son muy amables y serviciales. La limpieza del alberca es muy mala, aunque no todo es culpa del hotel, si no de la gente que no sale al baño, es el problema de las barras de bebidas en la alberca. ##### Sara Stayed 3 nights in May 2025 ### 8/10 Good #### Maria Jun 10, 2025 Liked: Cleanliness, amenities Los restaurantes y snack bien, mas o menos de variedad y falta mas porciones de comida para niños ya que se agotaban rapidamente, lo malo es que tuvimos que esperar para la entrega de habitacion por tiempo de limpieza. Todos los servicios muy bien. Hay que cuidar un poco mas las instalaciones ya que les falta mantenimiento ##### Maria Stayed 3 nights in May 2025 ### 10/10 Excellent #### Brenda Areli Jun 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy limpio, padre la playa, excelentes vacaciones ##### Brenda Areli Stayed 6 nights in Jun 2025 ### 8/10 Good #### Sandra Jun 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La propiedad es bonita, sólo falta un poco de mantenimiento en algunas áreas, la comida es rica, las bebidas un poco artificiales pero en general está muy bien. Espero pronto regresar. 👌❤️ ##### Sandra Stayed 3 nights in May 2025 ### 6/10 Okay #### Lucila Xiomara May 27, 2025 Disliked: Property conditions & facilities Instalaciones muy viejas ##### Lucila Xiomara Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Marea Beachfront Villas](https://www.expedia.ca/Zihuatanejo-Hotels-Marea-Beachfront-Villas.h18517700.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)