[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Resort Ixtapa All-Inclusive by IHG Travelers discover the perfect balance of adventure and relaxation at this oceanfront resort, with two pools for cocktails and tennis courts for active moments ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/cf978dc9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/c5a0d0be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/2ee2c5df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, Garden View | View from room](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/24e0641f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/55363446.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Resort Ixtapa All Inclusive offers a genuine oceanfront escape where families can truly relax. Guests sip drinks at the poolside bar, enjoy international dishes at La Isla restaurant, and lounge on the beach where umbrellas and comfortable chairs await. 8.0 Very good ## Popular amenities - Room service - All-inclusive - Bar - Gym - 24/7 front desk - Pool ## Room options ### Check availability for these dates Tonight [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=14808227&PinnedHotelID=14808227&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/552cb87a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 9.4 Exceptional 3 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/w3837h2160x3y0-02d611d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/52b6d20e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 2 - 1 Twin Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/w5407h3640x0y0-94600cdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/ece131ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Garden View 8.0 Very good 13 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/ece131ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Accessible ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/w5407h3640x0y0-94600cdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 7.0 Good 4 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/w3837h2160x3y0-02d611d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/71c6dae6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/0f12797b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Oceanfront ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/c5035a0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Oceanfront 8.0 Very good 1 review ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/9c9aa65b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests) 8.4 Very good 15 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/c5a0d0be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 2 - 1 Twin Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/0f12797b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Cable channels In-room safe - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Holiday-Inn-Resort-Ixtapa-All-Inclusive.h14808227.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Holiday-Inn-Resort-Ixtapa-All-Inclusive.h14808227.Hotel-Information) ## About the area Located in Ixtapa, Holiday Inn Resort Ixtapa All-Inclusive by IHG is near the airport and on the beach. Marina Ixtapa and Ixtapa Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Magic World Aquapark and Magic World Aquatic Park. Traveling with kids? Consider Delfiniti and Cocodrilario. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Ixtapa travel guide](https://www.expedia.ca/Ixtapa.dx4176) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.65775%2C-101.59952&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=i--Xggz36oZdpt1h-xM0jWNS7HQ=) Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884 ### What's nearby - El Palmar Beach - 12 min walk - 1.0 km - Delfiniti - 15 min walk - 1.3 km - Marina Ixtapa - 2 min drive - 1.9 km - Marina Ixtapa Golf Club - 2 min drive - 1.9 km - La Ropa Beach - 12 min drive - 10.6 km ### Getting around - Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 23 min drive ### Restaurants - ‪Tequila y Salsa Brava - ‬3 min walk - ‪Bar Cascada - ‬4 min walk - ‪Deborah's - ‬4 min walk - ‪Casa Morelos - ‬7 min walk - ‪Frutas y Flores - ‬6 min walk ## About this property ### Holiday Inn Resort Ixtapa All-Inclusive by IHG All-inclusive family-friendly property by the ocean Consider a stay at Holiday Inn Resort Ixtapa All-Inclusive by IHG and take advantage of a poolside bar, a terrace, and shopping on site. The on-site international cuisine restaurant, La Isla, serves lunch. In addition to a garden and a playground, guests can connect to free in-room WiFi. Additional perks include: - 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking and valet parking - Bike rentals, tennis courts, and babysitting (surcharge) - Outdoor furniture, 4 meeting rooms, and a gift shop - Guest reviews speak highly of the helpful staff Room features All 431 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included Room service during certain hours ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/f1dce420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 1,554 reviews CA $111 CA $133 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=576421&PinnedHotelID=576421&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/d789d67e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Ixtapa Ixtapa - On private beach - Pool - Hot tub - All-inclusive 8.6 Excellent 1,011 reviews CA $118 CA $142 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/690700/690642/c4770bb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 1,006 reviews CA $267 CA $321 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=690642&PinnedHotelID=690642&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 8 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/15800/15760/ff00bc30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 7.2 Good 1,010 reviews CA $211 CA $253 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15760&PinnedHotelID=15760&HadPinnedHotel=true®ionId=-1&adults=2) ![Swim-up bar](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/f67f7c39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 633 reviews CA $380 CA $380 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68300/68210/1b277027.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tesoro Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Kids pool - Restaurant 7.2 Good 662 reviews CA $311 CA $311 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=68210&PinnedHotelID=68210&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/33666ff6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Ixtapa - All Inclusive Ixtapa - Pool - Breakfast included - All-inclusive - Kids pool 7.6 Good 652 reviews CA $262 CA $314 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; 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Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention Pool access available from 8:00 AM to 8:00 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Resort Ixtapa All Inclusive Holiday Ixtapa All Inclusive Holiday Inn Ixtapa All Inclusive Holiday Inn Ixtapa Ixtapa Inclusive By Ihg Ixtapa Holiday Inn Resort Ixtapa an IHG Hotel Holiday Inn Resort Ixtapa All Inclusive Holiday Inn Resort Ixtapa All Inclusive by IHG Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa ## Frequently asked questions ### Does Holiday Inn Resort Ixtapa All-Inclusive by IHG have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Holiday Inn Resort Ixtapa All-Inclusive by IHG? > As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Ixtapa All-Inclusive by IHG on Nov 13, 2025 start from CA $227.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ixtapa-Hotels-Holiday-Inn-Resort-Ixtapa-All-Inclusive.h14808227.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Resort Ixtapa All-Inclusive by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Holiday Inn Resort Ixtapa All-Inclusive by IHG? > Self parking and valet parking are free at this property. ### What time is check-in at Holiday Inn Resort Ixtapa All-Inclusive by IHG? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Holiday Inn Resort Ixtapa All-Inclusive by IHG? > Check-out is at noon. ### Are there all-inclusive benefits at Holiday Inn Resort Ixtapa All-Inclusive by IHG? > Yes, the property is all-inclusive. All food and beverages are included. ### Where is Holiday Inn Resort Ixtapa All-Inclusive by IHG located? > Nestled on the beach, this Ixtapa property is within a 15-minute walk of Magic World Aquapark, El Palmar Beach, and Magic World Aquatic Park. Vista Hermosa Beach and Delfiniti are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 407 8 - Good 317 6 - Okay 177 4 - Poor 67 2 - Terrible 58 ### 8/10 Good #### Erika Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was ok room and bed really comfy and clean ❤️ ##### Erika Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Armando Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Safe is good and really good for kids and family ##### Armando Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### MIRYAM TERESA Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### MIRYAM TERESA Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Monica Diaz Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I gave my mom a birthday trip to the Holiday Inn Resort Ixtapa All-Inclusive by IHG, and she went with my sister. She absolutely loved it…warm and friendly staff, great food, and a beautiful beachfront to relax. She came back so happy and is already talking about going again. Perfect gift! ##### Monica Diaz Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Fernando Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The personal we are friendly and helpful ##### Fernando Stayed 3 nights in Sep 2025 ### 8/10 Good #### Eduardo Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hospitality, staff was polite always kept clean. ##### Eduardo Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Tom Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is great for families. Everyone is super friendly and hard working. We had a great time. ##### Tom Stayed 8 nights in Jul 2025 ### 8/10 Good #### Moises Jun 22, 2025 Liked: Cleanliness, amenities I like the service and the amenities, the staff is friendly ##### Moises Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Marcela May 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice experience, thanks for making our vacay fun and safe, will highly recommend. ##### Marcela Stayed 5 nights in May 2025 ### 8/10 Good #### Pablo Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property was a little dated but very clean and maintained well. Beach access was perfect. There were not a lot of food options, the hours should overlap instead of all closing at the same time for lunch. The lifeguard was more focused on girls and his phone and hardly watched the kids/pool/beach. No info was provided regarding property amenities or a map, and the entertainment area was closed for renovation. Overall a good stay, enjoyable for all. ##### Pablo Stayed 2 nights in Sep 2025 ### 8/10 Good #### Alicia Krystal Bobadilla Aug 31, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Needs to be remodeled getting old ##### Alicia Krystal Bobadilla Stayed 3 nights in Aug 2025 ### 8/10 Good #### Lisa Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would Stay Again The staff aim to please, food was good quality & variety, grounds & pool were kept up top notch. The Fiesta night was the icing on the cake. ##### Lisa Stayed 9 nights in Mar 2025 ### 8/10 Good #### Pineda Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Pineda Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Armando Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room ocean view ##### Armando Stayed 4 nights in Apr 2025 ### 8/10 Good #### Valeria Jul 25, 2025 I love it ##### Valeria Stayed 2 nights in Jul 2025 ### 8/10 Good #### Pablo Vargas Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Pablo Vargas Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Jessica Jul 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is nothing like the pictures or reviews. Don’t be fooled or waste your money. ##### Jessica Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Sandra Jun 22, 2025 Disliked: Property conditions & facilities The property it’s old! It needs to be updated ##### Sandra Stayed 7 nights in Jun 2025 ### 8/10 Good #### Dennis Apr 1, 2025 Great ##### Dennis Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Fabian Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Ok ##### Fabian Stayed 4 nights in Jun 2025 ### 8/10 Good #### Lissette Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was great just make sure that every room has hand soap for the next person and freshener. ##### Lissette Stayed 3 nights in Apr 2025 ### 8/10 Good #### Mauricio Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Mauricio Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Mariana May 12, 2025 Liked: Staff & service Disliked: Cleanliness we scam by one of the tours sales person , we got offer a lot of things for expense price, nothing was done but the transporting from Zihuatanejo to Ixtapa island for $5500.00 pesos for 6 people, then we found out if you go to Zihuatanejo the price per person its only $100.00 pesos per person ##### Mariana Stayed 3 nights in May 2025 ### 2/10 Terrible #### William Apr 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities not as advertised ##### William ### 6/10 Okay #### Vanesa Jun 16, 2025 Disliked: Cleanliness, amenities What I liked about the property was the different room locations . I liked the “Noche Mexicana” event. It was fun. The pool water on the kids side was really cloudy and had a lot of debris. Yes, it rained the days before but staff could have cleaned up the water with nets before pool opened up. The food was okay . Breakfast was poor , almost the same every morning. The burgers that were given at the buffet is the best burger I have had in my life. Not even In-N-Out compares. That says a lot. I saw more than one baby roach in my room. I think the hotel should take care of that ASAP . I’m glad it wasn’t the mom roach that flies . Anyway, overall it’s a nice hotel . Wish the pools were deeper. I’m 5’10” and in the kids side the deepest went to my belly button and on the other side, up to my ribs, so not a big difference in depth. The staff is amazing. Extremely attentive and nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/4799ecbb-1f52-439c-b06f-9d7b1bdd7afe-1750110147240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd516921-cc0f-4557-a1a1-228f3acbac87-1750110148457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/348ad349-4a67-49e7-b3e5-0b7a3cb9e96d-1750110149047.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vanesa ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - 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