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Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Photo gallery for Azul Ixtapa Beach Resort and Convention Center - All Inclusive

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On the beach, snorkeling, kayaking
On the beach, snorkeling, kayaking
3 outdoor pools, pool umbrellas, lifeguards on site
3 outdoor pools, pool umbrellas, lifeguards on site

Overview of Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880

Explore the area

  • Popular LocationPlaya Azul Grand5 min walk
  • Popular LocationQuieta Beach5 min walk
  • Popular LocationCocodrilario9 min walk
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)25 min drive

Choose dates to view prices

About this area

Ixtapa

Located in Ixtapa, Azul Ixtapa Beach Resort and Convention Center - All Inclusive is on the beach. While the natural beauty of Quieta Beach and Linda Beach can be enjoyed by anyone, those looking for an activity can check out Marina Ixtapa. Traveling with kids? Consider Delfiniti and Magic World Aquapark. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Visit our Ixtapa travel guideOpens in a new window
Map

What's nearby

  • Playa Azul Grand - 5 min walk
  • Quieta Beach - 5 min walk
  • Cocodrilario - 9 min walk
  • Playa Carey - 10 min walk
  • Aztlan Ecological Park - 18 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 25 min drive

Restaurants

  • Costa Azul — 1 min walk
  • Oyster Bar — 1 min walk
  • Bistro Soleiado — 8 min drive
  • Deborah's Restaurant — 9 min drive
  • Casa Morelos — 9 min drive

About this property

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Beachfront property with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Beach Resort and Convention Center - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 400 rooms provide balconies, WiFi, and TVs. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Azul Ixtapa Beach Resort and Convention Center - All Inclusive offers 400 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Ixtapa property provides wireless Internet access for a surcharge.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ITSI SPA has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per night)
  • Available in some public areas: Free WiFi
  • In-room WiFi has a 1-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/café
  • 3 poolside bars, 3 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Rock climbing
  • Shopping
  • Snorkeling
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 50-inch TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Ixtapa
Ixtapa
Family-friendly
Family-friendly
All-inclusive resort
All-inclusive resort
Guest rating 4+
Guest rating 4+
3 star
3 star
Parking included
Parking included
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per night (1-device limit, rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul All Inclusive
Azul Ixtapa Beach Resort
Azul Ixtapa Beach Resort All Inclusive
Ixtapa Beach Resort
Resort Azul
Azul Ixtapa All Inclusive Beach Resort
Azul Ixtapa All Inclusive Beach
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Ixtapa Beach Resort
Azul Ixtapa Beach
Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa
Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel
Hotel Azul Ixtapa Beach Resort and Convention Center
Azul Ixtapa Beach Resort and Convention Center Ixtapa
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Resort
Azul
Azul Ixtapa Beach Resort Convention Center All Inclusive

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 235 out of 550 reviews
5 - Excellent 43%
Rating 4 - Good. 211 out of 550 reviews
4 - Good 38%
Rating 3 - Okay. 72 out of 550 reviews
3 - Okay 13%
Rating 2 - Poor. 17 out of 550 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 550 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, the service, the food, the facilities, it’s a perfect place to go with toddlers, a big plus was the bike path out of the hotel.
Stayed 5 nights in Aug 2021

2/5 Poor

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was somewhat clean. Although, we found a cockroach in our bathroom and the AC did not work! Two of my cousins contracted salmonella from their food so that says it all!
Stayed 7 nights in Jul 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness of the hotel. I disliked that they have very small tables for a party of 6 the tables are very small and had to cram all our food in this small table. When asked to be moved to a bungee table( which was empty), she said she couldn’t??? Waiters are nicer the ladies, they don’t smile much. Our waiter Javier from La Terraza was excellent.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the faster service the friendly of the people working in the hotel
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
First beds are HORRIBLE!! you may as well sleep on floor!! Nxt it took hrs for check in process & we’re even given access to a room that always belong to someone else with their belongings inside!! Their nice restaurants that are available are by reservation only and everything was constantly booked up!!! Their walk in restaurants were basically all same food give with different logo name and most time was cold I had to ask several times for my food to be heated!! They have very FEW actual American items so any American families traveling with picky American children BEWARE!!! I paid 4 rooms in total 2 were allot more expensive $500 more I paid for my superior rooms versus my deluxe rooms, & what this gets you is EXACT SAME THING, same size room same size bathtub only difference was balcony however all rooms have same ocean view!! Also my reservation was suppose to include bottles of wine for my “SUPPOSEDLY SUPERIOR ROOM” but I was told they no longer are giving the bottles of wine & when I checked my luggage in they never brought it to my room I eventually went dwn and grabbed it myself!! Amenities such as kids club A JOKE!! small room kids look miserable!! Attractions offered a joke looked more for seniors! this place has plenty nice available halls but yet they cram nightly dancing in bar lobby versus their connecting sister property which is “azul grand” utilizes their hall for nice upscale dance!! Also jacuzzi shown in pic also belongs to “grand” STAY SOMEWHERE ELS
Stayed 3 nights in Jun 2021