Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Photo gallery for Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Primary image
On the beach, snorkeling, kayaking
On the beach, snorkeling, kayaking
3 outdoor pools, pool umbrellas, lifeguards on site
3 outdoor pools, pool umbrellas, lifeguards on site

Overview of Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

3.5 star property

4.1/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880

Explore the area

  • Popular LocationPlaya Azul Grand5 min walk
  • Popular LocationQuieta Beach5 min walk
  • Popular LocationCocodrilario9 min walk
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)37 min drive

Choose dates to view prices

About this area

Ixtapa

Located in Ixtapa, Azul Ixtapa Beach Resort and Convention Center - All Inclusive is on the beach. While the natural beauty of Quieta Beach and Linda Beach can be enjoyed by anyone, those looking for an activity can check out Marina Ixtapa. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Playa Azul Grand - 5 min walk
  • Quieta Beach - 5 min walk
  • Cocodrilario - 9 min walk
  • Playa Carey - 10 min walk
  • Aztlan Ecological Park - 18 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 37 min drive

Restaurants

  • Sr Taco Grill - 8 min drive
  • El Tiburon De La Costa - 8 min drive
  • Deborah's Restaurant - 9 min drive
  • Casa Morelos - 9 min drive
  • Ruben's Hamburgers - 9 min drive

About this property

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Beachfront property with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Beach Resort and Convention Center - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 400 rooms provide balconies, WiFi, and TVs. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Azul Ixtapa Beach Resort and Convention Center - All Inclusive offers 400 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Ixtapa property provides wireless Internet access for a surcharge.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ITSI SPA has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per night)
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Rock climbing
  • Shopping
  • Snorkeling
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per night (1-device limit, rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul All Inclusive
Azul Ixtapa Beach Resort
Azul Ixtapa Beach Resort All Inclusive
Ixtapa Beach Resort
Resort Azul
Azul Ixtapa All Inclusive Beach Resort
Azul Ixtapa All Inclusive Beach
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Ixtapa Beach Resort
Azul Ixtapa Beach
Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa
Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel
Hotel Azul Ixtapa Beach Resort and Convention Center
Azul Ixtapa Beach Resort and Convention Center Ixtapa
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Resort
Azul
Azul Ixtapa Beach Resort Convention Center All Inclusive

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 256 out of 601 reviews
5 - Excellent 43%
Rating 4 - Good. 222 out of 601 reviews
4 - Good 37%
Rating 3 - Okay. 84 out of 601 reviews
3 - Okay 14%
Rating 2 - Poor. 22 out of 601 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 601 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

2/5 Poor

Travelled with family
Disliked: Staff & service
It is big and safe But staff is not helpful Starting with managers.
Stayed 5 nights in Apr 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The all inclusive food was mostly served cold, the variety was lackluster and the kid options were minimal. The alcohol choices were minimal with 1 option for beer, few cheap wines with 1 of each type, definitely not quality liquor either.
Stayed 7 nights in Mar 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, room comfort
Better than average - very good for the price.
The best part of this short stay was the staff, they were friendly and attentive. The food was okay, the room comfortable and the water pressure in the shower was amazing. Awesome views from the room.
Stayed 3 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Property disappointing beach
The Azul Ixtapa is a nice property and the rooms are nice. The pools are great. The food is pretty good, not great. However, the beach is very disappointing. The sand is muddy and the water is murky and not clear
Stayed 4 nights in Dec 2021