Iwase Tours and Activities

The staff and meals were outstanding

My wife and I had a very pleasant two-night stay at Hotel Tateyama. We stayed one night before our Tateyama Kurobe Alpine Route trip and another night after returning, and both stays were excellent. The hotel is very well maintained and offers a comfortable, relaxing atmosphere. One of the highlights was the large mosaic-tiled onsen spa. The design is beautiful and reminds me of an aquarium. It has two levels, and the layout is thoughtfully planned so that different sections are not directly visible from one another, creating a greater sense of privacy and seclusion. The outdoor bath offers a wonderful view of the Tateyama mountains. We visited in early June, and enjoying the gentle early-summer breeze while soaking in the onsen was truly memorable. The service was exceptional. On the morning of our departure for the Alpine Route, the reception manager was incredibly courteous and helpful. Although the hotel normally provides a shuttle connection to Tateyama Station, we were departing around noon after the busy morning period. He personally drove us to the station and even helped us exchange our Alpine Route tickets. When we returned for our second stay, another reception manager recognized that we had stayed at the hotel just the night before. He had already prepared our registration information, saving us the trouble of filling out the forms again, and warmly thanked us for returning. These thoughtful touches made us feel genuinely welcomed and appreciated.