Isacc Bay Beach Tours and Activities

The hotel’s location was great, and we really enjoyed the pool and beach. Also, I found the staff to be helpful and friendly. Those were definitely the highlights of our stay. Unfortunately, there were several issues with the room that were disappointing. The bathtub had hair in it when we arrived, and the toilet was extremely low and uncomfortable to use. The room also wasn’t stocked with enough basic supplies, never stayed at a hotel that only supplied 2 bath towels the minimum is usually 4 in my experience. Another major issue was on our last night the fire alarm kept going off starting around 1am, which was disruptive and frustrating. The hotel did acknowledge the inconvenience and compensated us by reducing our final bill, which we appreciated. Overall, the location, pool, and beach were very good, but the cleanliness, room comfort, lack of supplies, and repeated fire alarms took away from the experience. With better attention to housekeeping and room maintenance, the stay could have been much more enjoyable.

Entertainment was great. Food was great as well.