Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Give feedback

The Hey Hotel

4.0 star property
Hotel with free breakfast, a short walk to Mystery Rooms

Choose dates to view prices

Photo gallery for The Hey Hotel

Exterior
Lobby lounge
Single Room (CO2gether) | Living area
Free daily buffet breakfast
Suite | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Electric kettle
Champagne service
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Electric kettle
Champagne service
  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Electric kettle
Champagne service
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, soundproofing

Standard Single Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Electric kettle
Champagne service
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Central Interlaken, a neighborhood in Interlaken, The Hey Hotel is in a rural area and in the mountains. Mystery Rooms and First Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Jungfrau Park and Bussalp are also worth visiting. Be sure not to miss outdoor adventures like mountain climbing, hiking/biking trails, and rock climbing, or hop on a segway rental nearby and take a self-guided tour around Interlaken.
Visit our Interlaken travel guideOpens in a new window
Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bebbis Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk
  • ‪Restaurant El Azteca - ‬2 min walk

About this property

The Hey Hotel

Upscale hotel near Mystery Rooms
Consider a stay at The Hey Hotel and take advantage of a free breakfast buffet, an art gallery on site, and a shopping mall on site. Active travelers can enjoy a ropes course at this hotel. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), luggage storage, and smoke-free premises
  • Free newspapers, a banquet hall, and a 24-hour front desk
  • Multilingual staff, 3 meeting rooms, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 192 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CHF 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Hey Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Hey Hotel?

As of Aug 14, 2025, prices found for a 1-night stay for 2 adults at The Hey Hotel on Aug 17, 2025 start from CA $448.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hey Hotel?

Self parking is available for CHF 15.00 per day.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at The Hey Hotel?

Check-out is at 11:00 AM.

Where is The Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.9 km) away. Interlaken West Station is only a 4-minute walk and Interlaken West Ferry Terminal is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 421 reviews
Rating 8 - Good. 113 out of 421 reviews
Rating 6 - Okay. 49 out of 421 reviews
Rating 4 - Poor. 17 out of 421 reviews
Rating 2 - Terrible. 11 out of 421 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shahbod

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet room. Good breakfast
Stayed 2 nights in Jun 2025

8/10 Good

Karen Li Shien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, friendly reception with a modern design area. The room is spacious!
Stayed 1 night in Jul 2025

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, and the staff were friendly and accommodating. Although the rooms were warm due to the heat wave, the fan they provided made a big difference.
Stayed 3 nights in Jun 2025

8/10 Good

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Just a few steps to COOP. It will be more satisfactory if the breakfast food choice improves.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for food and shopping. Staff very friendly and helpful. Rooms clean and well kept. AC was great during a heat wave in Europe.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025

10/10 Excellent

Mariangelis

Liked: Cleanliness, staff & service, property conditions & facilities
The best!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and conveniently located. The rooms with balconies are nice but smoking is permitted on them so if your neighbor smokes, it comes right into your room.
Stayed 1 night in Jun 2025

10/10 Excellent

Jyotirmaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place just next to bus stop and easy commute and located centrally.
Stayed 3 nights in May 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and well kept property
Stayed 1 night in Feb 2025

10/10 Excellent

Shonna

So lovely! Beautiful hotel and surrounding area. Friendly staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

Mylen

Highly Recommended!
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an excellent breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Flordeliza P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel. This time is a beginning of summer. We all love it except the AC. It is centralized but you can’t lower it or control the room temperature. Nonetheless, the location of this property is excellent and the staff were very welcoming and very nice. The breakfast buffet is amazing.The family room was big enough for 4 of us. The pillows are so soft and flat :( You would need to ask for extra pillows which they are willing to give us that so our stay was more comfortable!
We love the balcony!
Stayed 4 nights in Jun 2025

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at the property and right at the onset had issues with Parking only to find our hotel had failed air-conditioning We were relocated to the only room left that had the wrong size bed, and mould in the bathroom Manager never even considered reaching out to us, even though we reached out to them multiple times. I would not stay at this hotel, nor Recommended to anyone.
Stayed 2 nights in Jun 2025

6/10 Okay

Amin

Liked: Cleanliness
I love to give more stars but I don’t like night staff his name is Anis he is very rude I told him I want higher floor he said this the highest one 2nd we are traveling with our friends the other guy gave the on 4th floor I request he no 2nd floor is highest one so rude bad service A/C was not working cleaning lady was bad so I gave it to 3 star
Stayed 3 nights in Jun 2025

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk sevice excellent best on our 30 day trip. Great breakfast convenient times. Great location all around
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Supportive staff Perfect location
Stayed 3 nights in May 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Perfect location. Huge room. Comfortable beds. Great breakfast served in a beautiful room. Reasonable price.
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Convenient and friendly staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
if you are visiting Interlaken this is one of the hotels to consider for sure.
Stayed 2 nights in Aug 2024