Title: Hacienda Soltepec Suites Campo - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Soltepec Suites Campo de Golf Family-friendly hotel with a golf course and a fitness center ![Buffet breakfast on weekends (MXN 320 per person)](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/5fac2b6a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/4396a72c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/56bf51c7_edited_4263.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/dfe28287.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Golf](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/1938d2ec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda Soltepec Suites Campo de Golf blends recreation and relaxation. On-site: grocery store, mini golf, horseback riding. Garden and pools offer tranquility, playground for kids. Families love the welcoming atmosphere. VIP Access 9.0 Wonderful ## Popular amenities - Pool - Gym - Parking available - Room service - Breakfast available - Pet-friendly VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=33367212&PinnedHotelID=33367212&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=33367212&PinnedHotelID=33367212&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=33367212&PinnedHotelID=33367212&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=33367212&PinnedHotelID=33367212&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=33367212&PinnedHotelID=33367212&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=33367212&PinnedHotelID=33367212&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=33367212&PinnedHotelID=33367212&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=33367212&PinnedHotelID=33367212&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/6a0318d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - Sleeps 2 ![Bathroom](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/1cdedeb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - Sleeps 2 ![Bathroom](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/87a4b97c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/1089e37a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/3f177de1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Loft Superior with Mountain View - Mountain view - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/a1a193b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/0667f3b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double Room, 1 Double Bed, Golf View 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator TV Separate bedroom Private bathroom Minibar - 182 sq ft - Golf view - Sleeps 2 - 1 Double Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/34000000/33370000/33367300/33367212/bdf77612.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Double Beds, Golf View 9.6 Exceptional 7 reviews ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator TV Separate bedroom Private bathroom Minibar - 291 sq ft - Golf view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHuamantla-Hotels-Hacienda-Soltepec.h33367212.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHuamantla-Hotels-Hacienda-Soltepec.h33367212.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.28641%2C-97.91923&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8rlGrY8N7tVw7ZBQaiF86qyVx1U=) KM 3 Carretera Puebla - Huamantla, Huamantla, TLAX, 90510 #### What's nearby - Juarez Park - 13 min drive - 3.4 km - National Puppet Museum - 13 min drive - 3.4 km - Taurino Museum - 14 min drive - 3.8 km - Africam Safari - 53 min drive - 68.1 km - Cuauhtemoc Stadium - 53 min drive - 55.3 km #### Getting around - Puebla Intl. Airport (PBC) - 55 min drive #### Restaurants - ‪La Veleria - ‬3 min drive - ‪BP - ‬2 min drive - ‪Michelita By La Veleria - ‬3 min drive - ‪Quesadillas y Tacos Sarita - ‬5 min drive - ‪Barbacoa Castañeda - ‬8 min walk ## About this property ### Hacienda Soltepec Suites Campo de Golf Family-friendly hotel in the historical district A golf course, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hacienda Soltepec Suites Campo de Golf. Get out on the links at this hotel and enjoy amenities such as golf lessons, a golf clubhouse, and a golf pro shop. Enjoy the gym, as well as activities like basketball and horseback riding. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. You'll also find perks like: - An indoor pool and a children's pool - Buffet breakfast (surcharge), tennis courts, and self parking (surcharge) - A roundtrip airport shuttle (surcharge), a front-desk safe, and a banquet hall - Secured bicycle storage, a billiards/pool table, and concierge services Room features All 130 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like late night room service and free WiFi. Other amenities include: - Bathrooms with showers and shampoo - 32-inch TVs with cable channels - Wardrobes/closets, refrigerators, and coffee/tea makers ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/114000000/113890000/113882400/113882392/bbd64857.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cuamanco Huamantla - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 85 reviews CA $38 CA $45 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=113882392&PinnedHotelID=113882392&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/12000000/11300000/11298100/11298098/d279d290.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azucena Huamantla - Breakfast included - Spa - Parking included - Free WiFi 7.8 Good 126 reviews CA $49 CA $57 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=11298098&PinnedHotelID=11298098&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/18000000/17440000/17432100/17432100/07cdc42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta by Wyndham Puebla Ciudad Modelo San Jose Chiapa - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 54 reviews CA $110 CA $130 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=17432100&PinnedHotelID=17432100&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (MXN 105 per person)](https://images.trvl-media.com/lodging/43000000/42440000/42437300/42437252/6d0e3fd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Centenario de Huamantla Huamantla - Parking included - Free WiFi - Restaurant - Breakfast available 8.2 Very good 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=42437252&PinnedHotelID=42437252&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/121000000/120020000/120010100/120010023/e5afcb24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Por los Siglos Hotel Huamantla - Breakfast included - Parking included - Free WiFi - Laundry CA $306 CA $745 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=120010023&PinnedHotelID=120010023&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/119000000/119000000/118991000/118990978/c920e4ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta by Wyndham San Jose Chiapa Puebla San Jose Chiapa - Parking included - Gym - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=118990978&PinnedHotelID=118990978&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22190000/22186000/22185948/558996f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Quinto Sol Huamantla - Pet-friendly - Free WiFi - Restaurant - Laundry 7.6 Good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=22185948&PinnedHotelID=22185948&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112740000/112739400/112739378/34eda4da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful ranch in the foothills of La Malinche San Miguel Báez - Pool - Kitchen - Washer - Dryer CA $542 CA $767 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=112739378&PinnedHotelID=112739378&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/77000000/76010000/76006000/76005904/w1113h1474x6y0-1a442da1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### cabin with beautiful view of the Malinche wing, fireplace, hydromassage Tlaxcala - Pet-friendly CA $2,106 CA $3,242 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=76005904&PinnedHotelID=76005904&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Roundtrip airport shuttle (surcharge) - Self parking on site (MXN 100 per day) ### Food and drink - Weekend buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 320 for adults and MXN 180 for children - A restaurant - Coffee and tea in common areas ### Things to do - 9-hole golf course - Arcade/game room - Basketball - Bicycle cleaning area - Bicycle equipment shop - Bicycle repair station - Bicycle storage - Bicycle tours - Billiards/pool table - Children's pool - Golf caddies - Golf carts - Golf clubhouse - Gym - Horseback riding/rentals - Indoor pool - Optional golf privileges - Outdoor padel court - Playground - Pro golf lessons - Pro golf shop - Tennis - Tennis lessons ### Family friendly - Arcade/game room - Children's pool - Grocery/convenience store - In-room refrigerator - Indoor pool - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Late-night room service - Minibar - Refrigerator ### More - Air conditioning - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: MXN 1000.00 Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: 50 percent of room rate ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 5 days prior to check-in ### Renovations and closures The following facilities are closed on Monday: - Indoor pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 300 per pet, per night, plus a one-time cleaning fee of MXN 1000 Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 320 for adults and MXN 180 for children - Self parking fee: MXN 100 per day - Pet fee: MXN 300 per pet, per night plus MXN 1000 one-time cleaning fee - Service animals are exempt from fees - Early check-in fee: MXN 1000.00 (subject to availability) - Late check-out fee: 50 percent of room rate (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hacienda Soltepec Hotel Huamantla Hacienda Soltepec Hotel Hacienda Soltepec Huamantla Hacienda Soltepec Hacienda Soltepec Suites Campo Hacienda Soltepec Suites Campo de Golf Hotel Hacienda Soltepec Suites Campo de Golf Huamantla Hacienda Soltepec Suites Campo de Golf Hotel Huamantla ## Frequently asked questions ### Does Hacienda Soltepec Suites Campo de Golf have a pool? > Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Hacienda Soltepec Suites Campo de Golf? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Hacienda Soltepec Suites Campo de Golf on Nov 23, 2025 start from CA $154.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Huamantla-Hotels-Hacienda-Soltepec.h33367212.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hacienda Soltepec Suites Campo de Golf pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 300 per pet, per night. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees. ### How much is parking? > Self parking is available for MXN 100 per day. ### What time is check-in at Hacienda Soltepec Suites Campo de Golf? > Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of MXN 1000.00 (subject to availability). ### What time is check-out at Hacienda Soltepec Suites Campo de Golf? > Check-out is at noon. Late check-out is available for a 50% fee (subject to availability). ### Does Hacienda Soltepec Suites Campo de Golf provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hacienda Soltepec Suites Campo de Golf located? > This family-friendly Huamantla hotel is located in the historical district, within 3 mi (5 km) of National Puppet Museum, Juarez Park and Taurino Museum. La Malinche National Park is 4.2 mi (6.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Soltepec Suites Campo de Golf Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 149 8 - Good 45 6 - Okay 16 4 - Poor 9 2 - Terrible 2 ### 10/10 Excellent #### Hanna Myriam Dominguez May 12, 2025 Liked: Cleanliness, property conditions & facilities the place is really nice , quiet , food is really good.. the service of the waiters.. could be better. if you want to disconect from the city on a quiet place this is the place to go ##### Hanna Myriam Dominguez Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### José Antonio Aug 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ex hacienda. The old casco is expensive but they made new place to stay which are very convenient. ##### José Antonio Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Manuel Jan 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything. ##### Manuel Stayed 1 night in Jan 2024 ### 6/10 Okay #### Mauricio Aug 17, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The employees were not very accommodating, passing on all the struggle to the clients. The rooms need a lot of maintenance (the fridge didn’t work properly), the floors are really old and noisy with scratches all over the place, and the personal care amenities (shampoo, conditioner, etc.) of really low quality. Lovely Hacienda with a half golf course, but need to work on Culture and processes focused on the customers. ##### Mauricio Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jean Apr 30, 2023 Liked: Cleanliness, property conditions & facilities Good ##### Jean Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Claudia Oct 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities I loved the peace and quiet and the fact that this is a historic building. I enjoyed reading the plaques with information on the history of the different areas. There is nothing that I especially disliked. Just some minor things to improve in the room. ##### Claudia Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Aisha Flores Oct 31, 2024 Disliked: Amenities, property conditions & facilities The environment,the house it was nice but heater did not work I did not had hot water for like 2 hours my mom got sick Because of that and the internet or tv did not work ##### Aisha Flores Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Robinson Nov 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Tranquila y bien ubicada. ##### Robinson Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Williams Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente estancia, ##### Williams Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Carlos Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien ![](https://a.travel-assets.com/ugc/hotel-reviews/4496df92-f199-4613-9370-6eaa6a093074-1759451702025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1938a657-e39e-4ea3-97a1-b1794536030f-1759451702105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/74d4aa25-bc45-4890-bb09-bd9e4108a09d-1759451702050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e1e471e4-b563-49e5-b53c-1caf7a512fd0-1759451702169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 1 night in Oct 2025 ### 4/10 Poor #### Jesus Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien con el hotel...El problema fue Expedia...Yo reserve un cuarto en la hacienda y me dieron un bungalo muy caro en el campo de golf...Nunca pedi una habitacin en el campo de golf la cual fue mas cara...me aceptaron un cuarto en el edificio de la hacienda con el precio del bungalo ???? ##### Jesus Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Cesar Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar apacible, bien cuidado, comida excepcional y muy buen trato del personal. Felicitaciones a la cocinera y al capitán del resptaurante. ##### Cesar Stayed 2 nights in Jul 2025 ### 8/10 Good #### Carmen Garduño Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities En general bastante bien, el personal, aunque se esmera, le falta capacitación ##### Carmen Garduño Stayed 1 night in Jul 2025 ### 10/10 Excellent #### María del mar Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort INCREIBLE LUGAR, AMBIENTE, CLIMA, PRIVADO. DESAYUNO, COMID AY CENA EN RESTAURANT EXCELENTES! ##### María del mar Stayed 1 night in May 2025 ### 10/10 Excellent #### Emilio May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities hermosa hacienda ##### Emilio Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Alejandro May 3, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Las condiciones generales de la habitación viejas y deterioradas ##### Alejandro Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Blanca Esther Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel imperdible Excelente hotel y servicio ##### Blanca Esther Stayed 1 night in Apr 2025 ### 6/10 Okay #### María Mar 23, 2025 Mala actitud de los residentes del fraccionamiento deberían dividir la zona ##### María Stayed 1 night in Mar 2025 ### 6/10 Okay #### Jesus Feb 16, 2025 Liked: Cleanliness, property conditions & facilities El agua salía caliente muy poco tiempo y después está muy fría y el colchón de la cama estaba fatal y la tele se desprograma y nunca fueron a checar ##### Jesus Stayed 2 nights in Feb 2025 ### 8/10 Good #### Juan Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La comida, totopos y tortillas bañadas más de una vez en aceite se veían los totopos negros y las tortillas en aceite ? Quién es tortillas en aceite para comer mole ? Todo lo demás muy bien ##### Juan Stayed 1 night in Jan 2025 ### 4/10 Poor #### LEON Jan 19, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities El hotel no muestra información precisa en Expedia. Por ejemplo, no señala que la habitación por la que uno paga no está dentro de la hacienda, sino que hay que ir en coche para llegar a la habitación. Mencionan que tienen servicios que no tienen, como el de billar. Y al hacer el check exigen que uno abra la cajuela del coche, y le toman fotos a la misma. Supuestamente para que uno no se robe nada. Eso es una invasión a la privacidad y es invasivo. Pondré una queja ante las instancias competentes. Por último, en el baño solo colocan dos toallas (cuando se trata de una habitación para cuatro personas), un mini envase de shampoo y un mini jabón. Lo cual, evidentemente, es insuficiente. ##### LEON Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Carmen Jan 6, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities La recepcionista fue grosera. Y 11:05 am ya tenia mensajes amenazantes de que tenia que desocupar la propiedad, que mandaría a alguien para desalojo y retirado de llaves, cuando todo alrededor estaba vacío, ninguna villa ocupada. No entendí su urgencia. Nosotros ya no estabamos en la habitación. Andabamos averiguando el tema de llaves. Nos las pidió un joven,después otro en la entrada del fraccionamiento a quien se la dimos pero nos dijo que teniamos que hacer check out, acudimos y nos regresaron por las llaves. Mala organización y pésima atención. Una lástima que por ellos no desee regresar a una propiedad tan limpia y bonita. Los únicos que nos trataron bien fue el mesero en el.restaurante, eso si, su cocina riquísima y buenos vinos. ##### Carmen Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mariana Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar. Atención de primera; y comida deliciosa ##### Mariana Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Rocio Dec 26, 2024 Liked: Cleanliness, staff & service, amenities Queda lejos del hotel hay que usar auto para ir hacia donde están los servicios Es un bu galo y yo quería estar en la hacienda ##### Rocio Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Rodrigo Nov 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bonito Muy bonito todo ##### Rodrigo Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - 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