Hope Valley Vacation Packages

Guy at valet needs to be friendly if he doesn’t like what he does go and look for another job and I am ok with me giving tip but I do prefer to give cash and person at breaksfast place put the tip on the bill and please change the filter on furnace it was really duty

A wonderful property, we had a 2-bedroom property which was huge and had everything we needed. A good place to stay to hike and explore down on Lake Tahoe. Only negative was reception staff, they appeared to have no local knowledge when asked a couple of questions!

Everything was amazing! Can't wait to go back!

I will give it a 3 because the rooms are spacious and can accommodate if you have several travelers in your group. The staff such as housekeeping and maintenance were very friendly, especially Carlos. However, they have an issue with black ants and spiders. To the which we found crawling on the living room table as well as in the beds (first day in two beds and second day we had another room and one of those beds as well). We were surprised to get in the bed and found spiders in three of our beds.There was also a leak under the kitchen sink and one of the fans weren’t working (but again maintenance was accommodating). However, the front desk staff seemed okay yet not genuine. When I spoke to the manager, she didn’t really seem concerned as much about our concern with the ants and spiders. She treated it as if it were a normal occurrence for the area and no need to be concerned about the matter. Not necessarily my idea of hospitality.

This is such a little gem on Lake Tahoe. The property is beautifully maintained and the rooms are very clean. The highlight of our stay was the private beach area and pool. You can’t beat the location and serene environment especially in the busy summer months. There was a small hiccup with our booking but the staff were quick to ensure we were comfortable and happy. We will definitely be back!