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"The windows don’t open. You can’t get any fresh air. Not very clean, stall smell in the room."

"The guy who checked us in was not good. Little things add up, and (for example) the wifi password would have come in handy. Our room had two TVs, but only one remote. And we would have benefitted considerably from a fireplace tutorial. There was a young lady at the desk later in the week who was great, by the way. Also- we were there during a week that the town of Lincoln is largely “closed for business”. I understand why the hotel might not want to share that info, but we paid peak prices during an off-peak week. Beautiful place, but next time I’ll stay somewhere less pricey."

"The desk staff at checking were incompetent. My card was charged 4 times for "incidentals". I had to deal with the bank & the preauthorized charges won't be removed until 5/3. I will be on top of it & there will be hell to pay if they don't disappear."

"I absolutely loved my stay here !! The staff was so friendly and the place was clean, room was comfortable with just enough amenities and the breakfast was delicious. I was sad to leave ! Would recommend to anyone. "

"Honestly best hotel I’ve ever been to"

"This is a very nice hotel located in a area that is easily accessible to just about everything. The hotel was being renovated but the construction started when it was supposed to and it was supposed to and was very well signed. We stayed in a renovated room that was extremely comfortable had a great bed and a new shower that was kind of cool. I've no regrets about this day whatsoever The staff was up front and amenable and we had a couple laughs about the construction, which took nothing away from my stay "

"The remodel proved an improvement to Mills Falls. I stayed at Chase house this time around. And was not disappointed. The new mattress, pillows and towels were fantastic. I also loved their new line of toiletries. The building is quiet (but I did stay here in the off season)… and I appreciated the hotels amenities. We visited the Spa and pool at Church Landing (same business-but on the other sidebar the street). All of our treatments were relaxing and enjoyable. As was the spa locker room/ relax area. The spa was more expensive than spas back home in NY. But I guess when you are on a a- that’s the price you pay. Overall, I always enjoy my stays here. And this time around, I appreciated the upgraded towels and bedding."

"Enjoyed my stay I recommend 10/10"

"The staff was friendly and helpful. After hiking all day, access to the laundry facilities was a great amenity!"