Hill of Crosses Tours and Activities

Bed was dreadfully uncomfortable. There needs to be better sound proofing- selfish guests returning drunk late at night made a lot of noise- not helpful when you have an early flight

Not a user friendly experience. The hotel refuses to help travelers with making reservations in its own restaurant. The lights in the bathrooms are sensor - operated and turn on with every single light with full brightness, so when I asked the desk why there can’t be a lower light option like for using the bathroom in the middle of the night and then trying to fall back asleep, I was told “that may be only a disturbance to you”. At every turn, the hotel seems to regard its customers with indifference and cool contempt. I never felt warmly welcomed. Also the room door doesn’t automatically latch. I left the room for a few hours not realizing this and on returning saw it was open.