4.6/5Wonderful! (2,488 reviews)
Close to Disney theme parks/shopping plazas - great option for those not wanting to stay at the Disney hotels. Great amenities though some updates needed especially room decor. But be prepared to clean your room yourself - room cleaning service as expected for a 4 star hotel non existent. I understand the probably pandemic induced labor shortage but if the guests are still charged full price in addition to nearly $40/day of resort fees , then please provide the services paid for or it is simply a rip off. Paying upwards of $300 /day and having to call multiple times to get the room cleaned even after 5 days of stay is unacceptable. Nice hotel with great amenities , poor cleaning services. Hopefully they can address the latter ASAP as there are many alternatives in the area.
Reviewed on Jul. 30, 2021