Hauxley Vacation Packages

The towels had stains. The toilet was difficult to flush. When we asked a male receptionist if the room could be tidied he told us to leave our keys at the front desk and he would inform the cleaner, but he never did that. I had to take out my own trash and ask for a change of towels. There were toiletries enough for 1 person, not multiple if sharing a room. The only helpful persons were the female receptionist and her son. She tried to be accommodating and helpful and sort out problems. Whereas, the other receptionist staff were not helpful. That affected our stay.

We got there and there was a note on the door saying the hotel was repossessed as and they still took payment out of my account do I’m now in the middle of trying to get money back,

Very comfortable accommodation and great breakfast.

What an absolutely beautiful property. And friendly helpful staff. Shown by the manager to the gorgeous room. Won’t stay anywhere else in Durham after this!