[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Douglas Hotel Step into this vibrant hub where convenience meets connection. Enjoy events, tours, and more. ![Dining](https://images.trvl-media.com/lodging/5000000/4880000/4872200/4872110/aebfcea7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4880000/4872200/4872110/8ff46700.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, 1 Double Bed](https://images.trvl-media.com/lodging/5000000/4880000/4872200/4872110/a2efdd87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4880000/4872200/4872110/b0361a43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4880000/4872200/4872110/7ae60589.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of the city, The Douglas Hotel offers a warm welcome with a bar and free in-room WiFi. Connect with colleagues in meeting rooms or plan your next event at the banquet hall; tour/ticket assistance is also available to help you explore. 7.0 Good ## Popular amenities - Bar - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4872110&PinnedHotelID=4872110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4872110&PinnedHotelID=4872110&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4872110&PinnedHotelID=4872110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4872110&PinnedHotelID=4872110&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4872110&PinnedHotelID=4872110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4872110&PinnedHotelID=4872110&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4872110&PinnedHotelID=4872110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4872110&PinnedHotelID=4872110&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4880000/4872200/4872110/6b5321e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Twin Bed ### Highlights Air conditioning TV Private bathroom Coffee/tea maker Cable channels Wardrobe or closet - 56 sq ft - Sleeps 1 - 1 Twin Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4880000/4872200/4872110/8c450147.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Air conditioning TV Private bathroom Coffee/tea maker Cable channels Wardrobe or closet - 100 sq ft - Sleeps 2 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4880000/4872200/4872110/0880884d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds ### Highlights Air conditioning TV Private bathroom Coffee/tea maker Cable channels Wardrobe or closet - 100 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHartlepool-Hotels-OYO-The-Douglas-Hotel.h4872110.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHartlepool-Hotels-OYO-The-Douglas-Hotel.h4872110.Hotel-Information) ## About the area Located in Hartlepool, The Douglas Hotel is in the city center and near a train station. Hartlepool Maritime Experience and Museum of Hartlepool are cultural highlights, and some of the area's activities can be experienced at Tweddle Children's Animal Farm and Billingham Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Victoria Park or Bridge Bungee Jump. [Visit our Hartlepool travel guide](https://www.expedia.ca/Hartlepool.dx182537) [View more Guest houses in Hartlepool](https://www.expedia.ca/Hartlepool-Guest-Houses.d182537-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.68571%2C-1.22010&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XO-rJOvOqgb8rrWxWpxJQW1g0Cs=) 2 Grange Road, Hartlepool, England, TS26 8JA ### What's nearby - Hartlepool Maritime Experience - 14 min walk - 1.2 km - Museum of Hartlepool - 14 min walk - 1.2 km - Seaton Carew Beach - 5 min drive - 4.0 km - Teesside University - 20 min drive - 23.6 km - Riverside Stadium - 22 min drive - 25.2 km ### Getting around - Hartlepool Station - 10 min walk - Durham (MME-Teesside Intl.) - 38 min drive ### Restaurants - ‪King Johns Tavern - ‬5 min walk - ‪Navy Club - ‬1 min walk - ‪The Showroom - ‬5 min walk - ‪Costa Coffee - ‬8 min walk - ‪Three Brass Monkeys - ‬4 min walk ## About this property ### The Douglas Hotel Guesthouse in the city center The Douglas Hotel provides a bar and more. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Tour/ticket assistance, meeting rooms, and smoke-free premises - A banquet hall Room features All guestrooms at The Douglas Hotel offer comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Bathrooms with tubs or showers - 32-inch TVs with cable channels - Wardrobes/closets and coffee/tea makers ## Similar properties ![Breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/3000000/2770000/2764400/2764390/w350h259x0y0-7e947b6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Windmill Hartlepool - Parking included - Free WiFi - Restaurant - Business services 7.2 Good 354 reviews CA $96 CA $116 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=2764390&PinnedHotelID=2764390&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1740000/1731800/1731749/1f041e69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western The Grand Hotel Hartlepool Hartlepool - Free WiFi - Restaurant - Breakfast available - Parking available 7.4 Good 291 reviews CA $102 CA $122 total includes taxes & fees Oct 19 - 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Parking included - Free WiFi - Laundry - Housekeeping 6.6 42 reviews CA $58 CA $78 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=63210450&PinnedHotelID=63210450&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, Sea View](https://images.trvl-media.com/lodging/106000000/105860000/105851800/105851786/9871ad6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Norton Hartlepool - Parking included - Free WiFi - Laundry - Kitchen 8.4 Very good 7 reviews CA $94 CA $112 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=105851786&PinnedHotelID=105851786&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Triple Room](https://images.trvl-media.com/lodging/100000000/99420000/99412500/99412419/b6781675.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lakeside Redcar - Free WiFi 7.6 Good 19 reviews CA $90 CA $109 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=99412419&PinnedHotelID=99412419&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/24500/24453/75a565e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO The Baltimore Hotel Middlesbrough - Parking included - Free WiFi - Breakfast available - Business services 7.4 Good 524 reviews CA $76 CA $102 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=24453&PinnedHotelID=24453&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6470000/6469300/6469238/0dc0a6aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Locomotion Hotel Stockton-on-Tees - Pet-friendly - Parking included - Free WiFi - Restaurant 6.6 97 reviews CA $86 CA $103 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=6469238&PinnedHotelID=6469238&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2770000/2764100/2764076/30f376e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Tudor Lodge - Redcar Beach Redcar - Parking included - Free WiFi - Housekeeping - 24/7 front desk 6.6 44 reviews CA $51 CA $69 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=2764076&PinnedHotelID=2764076&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A bar/lounge ### Guest services - No housekeeping service - Tour and ticket assistance ### Business services - Meeting rooms ### Accessibility - No elevator ### More - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Private bathroom - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Iron/ironing board on request ## Policies ### Check-in Check-in start time: noon; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property The host will greet guests on arrival This property doesn't offer after-hours check-in ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Douglas Hartlepool Douglas Hotel Hartlepool England Douglas Hotel Hartlepool Douglas Hotel OYO Douglas Hotel OYO The Douglas Hotel The Douglas Hotel Guesthouse The Douglas Hotel Hartlepool ## Frequently asked questions ### Is The Douglas Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Douglas Hotel? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at The Douglas Hotel on Oct 12, 2025 start from CA $60.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hartlepool-Hotels-OYO-The-Douglas-Hotel.h4872110.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Douglas Hotel? > This property doesn't offer parking. ### What time is check-in at The Douglas Hotel? > Check-in start time: noon; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at The Douglas Hotel? > Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability). ### Where is The Douglas Hotel located? > Located in the heart of Hartlepool, this guesthouse is within 1 mi (2 km) of Victoria Park, Hartlepool Maritime Experience, and Museum of Hartlepool. Ward Jackson Park and Monkey Statue are also within 2 mi (3 km). Hartlepool Station is 10 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Douglas Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Location ### 7.4 Staff & service ### 5.0 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 63 8 - Good 78 6 - Okay 36 4 - Poor 20 2 - Terrible 42 ### 8/10 Good #### Alan Apr 13, 2025 Liked: Staff & service, property conditions & facilities Great for a quick trip from London to Hartlepool. Bed was comfy. Loo was a little noisy but l sleep with ear buds and eye patch. Green safety light for others could be an issue above the door but not for myself. Ill stay again Ta ":)) ##### Alan Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Faisal Oct 13, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Great experience! Great stay and good prices, good amenities nearby as well. ##### Faisal Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### Jamie Jun 16, 2025 Disliked: Cleanliness, amenities, property conditions & facilities If I could give this place a 0 I would. We booked for 14 nights due to a work trip. We ended up spending 1 night in this hotel and left. It was filthy, it was horrid and it was just not up to any standards of a hotel. It seemed like a half way house - disgusting. I have attached some photos. We requested a refund for the 14 days as we only did one day here and we weren't allowed a refund. Expedia wouldn't even refund us. We will not be using Expedia ever again. Do not allow your kids or family to stay here. Absolute dump. Needs knocking down and starting again. ![](https://a.travel-assets.com/ugc/hotel-reviews/eb0ebe6a-eeb1-41be-8bd5-4af9b2eb561f-1750060038834.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab1fbc04-7695-4a00-9812-945e277a422f-1750060056741.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/62a8e9ac-6327-4a94-9437-7b76fed235f5-1750060076830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08a4864f-9b69-489f-a887-1d0aedbab84c-1750060095151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jamie Stayed 14 nights in May 2025 ### 10/10 Excellent #### Katlyn Mar 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really laid back and one of the only hotels who welcome homeless amazing people ##### Katlyn Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Michael Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good nights sleep Decent for a night stay. Room was clean ##### Michael Stayed 1 night in Jul 2024 ### 8/10 Good #### Christopher Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I don’t stay enought long yet ask me after week or two ##### Christopher Stayed 1 night in Feb 2025 ### 8/10 Good #### Brian Aug 12, 2023 Liked: Cleanliness Good location and was walkable to town ##### Brian Stayed 1 night in Aug 2023 ### 8/10 Good #### Matthew Jul 19, 2024 Liked: Cleanliness, property conditions & facilities Parking restrictions on streets around hotel ##### Matthew Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Kim Jul 4, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We didn't like anything about the hotel it was a dump and we left immediately and stayed at another hotel ##### Kim Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Mark Apr 4, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This dump should be shut down Upon arrival I had to ring a number stuck on the door to get the code to get in and told my room number. No reception, no staff in the building. The whole place stunk of weed and stale smoke. Absolutely filthy, not been cleaned in years. No toilet roll in my room and when I finally got through to someone on the phone I was told someone would bring some at 5pm this was at 2.30. I'd say you get what you pay for but the state of the place I feel I should have been paid to stay there. Bed was really lumpy and the pillows was as thin as paper and was filthy. People banging about all night. One of the windows in my room was missing the handle so couldn't close it. No heating or hot water. ##### Mark Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Michael Jun 1, 2024 Very dated could do with painting the room and furniture is falling apart towel had holes in it ##### Michael Stayed 4 nights in May 2024 ### 6/10 Okay #### Darren Oct 15, 2023 Liked: Cleanliness, staff & service, room comfort #### Cold shower! Room was clean and comfortable but a cold shower is unacceptable ##### Darren Stayed 1 night in Oct 2023 ### 8/10 Good #### STEPHEN Sep 12, 2023 #### Visit to Hartlepool The hotel was good value for money . I had visited this hotel about 10 years and I remember having bed and breakfast ,a full English breakfast in the restaurant. However on my latest visit that all closed . In fact when I got to the door a notice gave me a telephone number to ring so as to.gain entry . It was however adaquate for my two day stay in the town. ##### STEPHEN Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Will Aug 17, 2022 Liked: Room comfort Disliked: Property conditions & facilities #### In the middle of a badly needed refurb. The hotel was halfway through a much needed refurbishment, however this meant duvets filled corridors, wet paint on multiple walls and there were still electrical fittings hanging off the walls (including, rather disconcertingly the shower fan switch dangling over the bath). That said, the room was a good size and the staff were friendly. ##### Will Stayed 1 night in Aug 2022 ### 4/10 Poor #### Clare Feb 25, 2025 Disliked: Cleanliness, staff & service Wasn't obvious where to enter the building. Wasn't made clear that there would be no-one to greet. Upon calling number on the door, the greeting still wasn't friendly. On opening the bedroom.door, first impression was good - tidy, and additional heater (previous accommodation elsewhere was cold!). During my stay, more and more details became apparent and uncomfortable: \*Only half a toilet roll, without a holder (so had been previously handled by user(s)), \*Only one mug although the room was booked for two people \*Barely any coffee (although plenty of tea) \*kettle was half-full of water (don't know how old) \*carpet had clearly not been vacuumed \*Upon getting in to bed (a rather lumpy one), I noticed the bedding smelt badly of mens BO (possibly the quilt, thru to cover, but it was strong) \*The single bed (although not booked) had slept-in bedding on \*No mention of WiFi anywhere ##### Clare Stayed 1 night in Feb 2025 ### 6/10 Okay #### Bill Oct 25, 2023 #### Get what you pay for Overall I suppose you get what you pay for, check in ok involved phone call, room ok, next morning going to get showered, no towels, so tried hot tap on sink for wash no hot water, couldn't get TV to work but only minor problem wasn't sat in room long ##### Bill Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Stephen Aug 26, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was filthy, stain on the pillow case, stained bedside furniture and table. There was an old dirty fridge with a half bottle of water inside. We left straight away. Looking for a refund frim Hotels.com ![](https://a.travel-assets.com/ugc/hotel-reviews/7D924E31B7A8A0334A6E0E405D907BC7D30A30511693051525443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6EB85ABDF6F060D0B369958FFD4E8282A716838A1693051524622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ACEC911FCBC8C02BE4246BD6A4EA02476160FFBA1693051524889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A3A65B00E082E72CF34CFACA12A0273B6DB5991B1693051524737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Thomas Jun 16, 2023 Disliked: Staff & service, property conditions & facilities Tiny room, small bed, no staff around, two of four light fittings broken, only extremely limited choice of TV (only two channels working), very hot room (no AC or fan), more like a hostel than a hotel - not a welcoming place... ##### Thomas Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Richard Aug 24, 2023 Disliked: Property conditions & facilities #### Basic hotel but with parking issues Very basic hotel (which was expected considering the price) and the room was VERY tired looking with what looked like a repaired (but not painted) ceiling and the worst view of any hotel I've ever stayed in. I do have an issue with the parking, It is listed as having parking, which I queried to be told that it was residential on street parking, which would be a problem if I checked in before 6pm or out after 8am, as outside of those times, the parking is permit only. ![](https://a.travel-assets.com/ugc/hotel-reviews/56FD5A9721F79F2246466C67A9F8F72219E18CDA1692873610524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1513539442E5FEE750DBDD7FAB1B58AFF4534AEC1692873621738.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 1 night in Aug 2023 ### 6/10 Okay #### David Oct 16, 2023 Liked: Staff & service I didn't want to post a negative review but this is several times that I've been chased up. For the price the place is fine but unfortunately the rooms aren't closed after cleaning. On entering the room the toilet was full and the flush wasn't working, not a great problem as a bucket nearby. Otherwise no problems. ##### David Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Danielle Aug 6, 2023 Disliked: Amenities, property conditions & facilities Absolutely disgusting! room hadnt been clean empty bottle of vodka left in room from previous person. Dead flys stuck to wall used sugar packets left on floor. Stained carpets all round dirty room. Bathroom walls cracked. No bar or restaurant open. Will not be returning! ##### Danielle Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Patrick Jul 4, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel should be closed down as is not fit for purpose our room was flood on the first morning i got up and no electricity they moved us to another bedroom and the water was starting to come in to that one aswell they then moved us to another one where the toilet was not fixed to the flooring and was leaking aswell the hotel is filthy. My sister-in-law room they had no hot water another person in room 4 had no hot water and no electricity i have videos and photos. And im looking for a full refund ##### Patrick Stayed 3 nights in Jun 2023 ### 2/10 Terrible #### Cynthia Jul 11, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't recommend this hotel to anyone Only ever talked to the owner by phone, who sent me a text with a room number, to find someone else in that room. Rang up again and he sent a second text for a different room. No towels or cups in the room, rang up again, and we found them left outside our door on our return but only 1 large towel and 1small, and cardboard cups. No hot water at all, in sink or shower for the 2 days we were there. TV remote not working. Other people in other rooms had the same problems - see photo ![](https://a.travel-assets.com/ugc/hotel-reviews/34D948938C0FED5B7EFD8840AD1D5532AA46BDBC1689103204060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cynthia Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Clare Feb 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Arrived 30min before check-in deadline; was stood at door for 10min trying phone no on door, phone no I'd previously been sent an entry code from, & ringing 'Ring' doorbell, before a (not particularly friendly) answer... Was panicking that I'd be roomless for the night. (Had had a previous poor stay but was desperate for somewhere convenient/cheap due to partner being kept in hospital.) And was almost out of phone charge! On approach to room (& spotting a discarded mug in the hallway that had been since morning) I was hit by smell of cigarette smoke, then a man (smoker) came in from fire escape adjacent to my room. There was a bundle of dirty bed linen on the hallway floor to the other side of my door. Within my room: \*No TV remote - TV unusable without (buttons on unit wouldn't access the menus sufficiently) \*I realised I would have to watch TV on my (lacking charge) phone, then realised there was only 1 power socket near the 'desk' - far from bed - but no seat so had to stand & hold it \*took a while to realise I was overlooked by the 'smokers balcony', so quickly pulled blind \*noticed something (underwear?) stuffed in the ceiling light, so had to keep it off to avoid fire risk (understand the staff unlikely to notice if a guest had done this) \*The smell of cigarette smoke wafting in to the room was unbearable, then I realised the windows had been left open, closing the windows was a challenge reaching past desk and blind doesn't go back up \*Floors not vacuumed/swept/mopped ##### Clare Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Dan Oct 12, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Poor Hotel was easy enough to find from the train station. Upon arrival, reception un-manned and a phone number to call to gain access. Restuarant, bar and other facilites not open and seemingly untouched for years, all seemed very un-secure. Room was open with key on bed, not hoovered and hald eaten condiments. No tea or coffee facilites and masking tap round he floor in bathroom where decoration had taken place? Overall very grimey and dirty albeit bedding seemed clean enough. Does anyone actually manage this property? No staff present at all and seemed like no care or attention given to this hotel for many many years. Speaking with locals, their response when mentioning where we were staying was somewhat to be desired. Honest review, do not book this hotel until it has been closed, refurbished and rightly cared about. ##### Dan Stayed 1 night in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Glasgow Airport by IHG](https://www.expedia.ca/Paisley-Hotels-Holiday-Inn-Glasgow-Airport.h809324.Hotel-Information) > > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [The Crown hotel](https://www.expedia.ca/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [The Manor House](https://www.expedia.ca/Scarborough-Hotels-The-Manor-House.h44509462.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.ca/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [Beautiful Country Cottage private Indoor Swimming Pool ,Hot Tub, & Games room.](https://www.expedia.ca/Swindon-Hotels-Beautiful-Country-Cottage-Private-Indoor-Swimming-Pool.h34047025.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Lumley Castle Hotel](https://www.expedia.ca/Chester-Le-Street-Hotels-Lumley-Castle-Hotel.h175571.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information)