Hart Theatre Tours and Activities

1 hr delayed check in due to “our room still being cleaned” with no real updates on how long till it was ready. Mind you check in is at 4-5 I arrived 3:55pm didn’t check in until 5:10pm. While others were gettin checked in right away. Once I do get checked in l find vomit or poop on the bathroom door boogers on the walls and make up down the bathroom walls. I sprayed the hell out of the rest of the room with Lysol I was so grossed out! Ohh and went to wash my hands our sinks were completely clogged too 🤦🏽‍♀️. The delay in check in caused me to miss VERY IMPORTANT MEDICAL needs that caused me to ultimately become too ill to enjoy the concert I looked forward to for 6 months and had to leave and check out not even 4 hours later. Staff was doin their best and did comped my parking( $43 by the way) and let us leave at 4pm for a check out and take whatever we wanted from the little store as a sorry for the check in delay but tbh I won’t be coming back or recommending this place. I drove 2hrs missed something I looked forward to for months and ended up very ill from this delay. The view and front desk people were nice and at least 🤷🏽‍♀️

Quick check in, nice staff, everything was good.