Title: Shangri-La Songbei, Harbin - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Songbei, Harbin Luxury hotel with 2 restaurants and a full-service spa ![Executive Suite, 1 King Bed, River View](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/c8ef6fe6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/b0b4633e-d267-430d-bf62-f19268587d48-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby lounge](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/15c8387a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/77891670.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/8e812489.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Songbei offers a peaceful retreat in Harbin's historic charm. Book rejuvenating massages at Chi The Spa or relax in the indoor pool after exploring. Enjoy free WiFi and delicious local Chinese flavors at the hotel's two restaurants. 9.2 Wonderful ## Popular amenities - Hot tub - Pool - Spa - Breakfast available - 24/7 front desk - Room service ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17038211&PinnedHotelID=17038211&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/be6d16a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic River View King ### Highlights Soundproofed Air conditioning Connecting rooms available Full-sized refrigerator/freezer LED TV Pillow menu Separate bedroom Down duvet - 452 sq ft - 1 bedroom - River view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/297cb666.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic River View Twin ### Highlights Soundproofed Air conditioning Connecting rooms available Full-sized refrigerator/freezer LED TV Hypo-allergenic bedding Pillow menu Rainfall showerhead - 452 sq ft - River view - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/96d398cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, River View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Full-sized refrigerator/freezer LED TV Hypo-allergenic bedding Pillow menu Rainfall showerhead - 452 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/297cb666.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, River View ### Highlights Soundproofed Air conditioning Connecting rooms available Full-sized refrigerator/freezer LED TV Hypo-allergenic bedding Pillow menu Rainfall showerhead - 452 sq ft - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/b972e134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Deluxe, Room, 1 King Bed, River View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Full-sized refrigerator/freezer LED TV Pillow menu Separate bedroom - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/297cb666.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Deluxe, Room, 2 Twin Beds, River View ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Full-sized refrigerator/freezer LED TV Pillow menu Separate bedroom - 452 sq ft - 1 bedroom - River view - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/54174e3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Panoramic River View King ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Full-sized refrigerator/freezer LED TV Hypo-allergenic bedding Pillow menu - 452 sq ft - River view - Sleeps 3 - 1 King Bed ![Executive Suite, 1 King Bed, River View](https://images.trvl-media.com/lodging/18000000/17040000/17038300/17038211/1f95fa77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, River View ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Full-sized refrigerator/freezer LED TV Pillow menu - 980 sq ft - Sleeps 3 - 1 King Bed ### Deluxe Room, 1 King Bed, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Full-sized refrigerator/freezer LED TV Pillow menu Hair dryer Private bathroom - Sleeps 3 - 1 King Bed ### Deluxe Room, 2 Twin Beds, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Full-sized refrigerator/freezer LED TV Pillow menu Hair dryer Private bathroom - Sleeps 3 - 2 Twin Beds ### Room, 1 King Bed, City View (Horizon) ### Highlights Soundproofed Air conditioning Connecting rooms available Full-sized refrigerator/freezer LED TV Pillow menu Hair dryer Private bathroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHarbin-Hotels-Shangri-La-Songbei.h17038211.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHarbin-Hotels-Shangri-La-Songbei.h17038211.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.80419%2C126.55346&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LCNqCrX1kFmsRzVJkGh2AV_nZOk=) 1 Songbei Avenue, Songbei District, Harbin, Heilongjiang, 150028 #### What's nearby - Harbin Ice and Snow World - 3 min drive - 3.7 km - Siberian Tiger Park - 4 min drive - 4.4 km - Harbin Polarland - 5 min drive - 5.6 km - Zhongyang Street - 9 min drive - 10.8 km - Saint Sophia Church - 10 min drive - 10.8 km #### Getting around - Harbin Railway Station - 20 min drive - Harbin (HRB-Taiping Intl.) - 46 min drive #### Restaurants - ‪Café Song - ‬5 min walk - ‪柴火铁锅炖 - ‬3 min drive - ‪KFC 肯徳基 - ‬4 min drive - ‪Starbucks 星巴克 - ‬2 min drive - ‪Swan Castle - ‬9 min drive ## About this property ### Shangri-La Songbei, Harbin Luxury hotel near Harbin Ice and Snow World Located close to Saint Sophia Church and Heilongjiang Provincial Museum, Shangri-La Songbei, Harbin provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a body treatment, a massage, or a facial at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a health club. You'll also enjoy the following perks during your stay: - An indoor pool - Free self parking - Limo/town car service, buffet breakfast (surcharge), and express check-out - Express check-in, a front-desk safe, and a 24-hour front desk Room features All 344 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Children's dinnerware and children's books - Bathrooms with rainfall showers and deep soaking tubs - 43-inch LED TVs with cable channels - Full-sized refrigerators/freezers, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/450000/440600/440520/c041f2ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Harbin Dao Li - Pool - Hot tub - Spa - Parking included 8.4 Very good 187 reviews CA $109 CA $127 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=440520&PinnedHotelID=440520&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/12000000/11480000/11476900/11476852/cb388df3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Harbin River North Song Bei - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 83 reviews CA $104 CA $121 total includes taxes & fees Nov 12 - 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Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 185 for adults and CNY 92.50 for children - 2 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - 大堂酒廊 Lobby Lounge - 松咖啡全日制餐厅 Café Song - 香厨中餐厅 Shang Kitchen ### Things to do - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Children's books - Children's dinnerware - Children's toys - In-room full-sized refrigerator/freezer - Indoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - Facials - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in hallways - Handrails in stairways - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom ### More - 28 floors - Art Deco architecture - Banquet hall - Built in 2017 - Designated smoking areas ## Room amenities ### Bedroom - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Towels provided ### Entertainment - 43-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Full-sized refrigerator/freezer - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 350.0 per stay Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 185 for adults and CNY 92.5 for children - Airport shuttle fee: CNY 430 per vehicle (one-way, maximum occupancy 3) - Rollaway bed fee: CNY 350.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating For the benefit of our customers, we have provided a rating based on our rating system. ### Property is also known as Songbei Shangri-La Harbin Hotel Songbei Shangri-La Hotel Songbei Shangri-La Songbei Shangri La Harbin Songbei Shangri La Harbin Shangri Songbei, Harbin Harbin Shangri-La Songbei, Harbin Hotel Shangri-La Songbei, Harbin Harbin Shangri-La Songbei, Harbin Hotel Harbin ## Frequently asked questions ### Does Shangri-La Songbei, Harbin have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Shangri-La Songbei, Harbin? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Songbei, Harbin on Nov 12, 2025 start from CA $108.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Harbin-Hotels-Shangri-La-Songbei.h17038211.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Shangri-La Songbei, Harbin pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Shangri-La Songbei, Harbin? > Self parking is free at this property. ### What time is check-in at Shangri-La Songbei, Harbin? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Shangri-La Songbei, Harbin? > Check-out is at noon. ### Does Shangri-La Songbei, Harbin provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CNY 430 per vehicle applies. ### Where is Shangri-La Songbei, Harbin located? > Located in Song Bei, this luxury hotel is 2.4 mi (3.8 km) from Harbin Ice and Snow World and within 9 mi (15 km) of Saint Sophia Church and Heilongjiang Provincial Museum. Harbin Amusement Park and Jile Temple are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shangri-La Songbei, Harbin Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 29 8 - Good 10 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.6/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Dragan Sep 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel ##### Dragan Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Gerhard Feb 19, 2025 Liked: Cleanliness Excellent Basis to get around Harbin. Kind people. ##### Gerhard Stayed 3 nights in Feb 2025 ### 8/10 Good #### Yu Donald Apr 8, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very typical Shangri la style but too far from downtown ##### Yu Donald ### 8/10 Good #### Zachary Jan 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room smelled a little like smoke and was not the cleanest. However the staff is awesome and the property has multiple restaurants. ##### Zachary Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### JEONGHOON Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 좋아요 ##### JEONGHOON Stayed 3 nights in May 2025 ### 10/10 Excellent #### JEONGHOON Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 좋아요 ##### JEONGHOON Stayed 3 nights in May 2025 ### 10/10 Excellent #### JEONGHOON Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 출장 숙소 좋음 출장와서 잘 묵고 갑니다. ##### JEONGHOON Stayed 3 nights in May 2025 ### 10/10 Excellent #### Gerhard Feb 20, 2025 Liked: Cleanliness Everything excellent ##### Gerhard Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Geraldine Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel staff was very helpful in organising our activities. We needed to purchase additional suitcases and they even guided us through an online purchase which was in Mandarin. Breakfast selection was brilliant. Perfect location. ##### Geraldine Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### KOYO Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良かったです。 ##### KOYO Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### KOYO Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良かったです。 ##### KOYO Stayed 1 night in Aug 2024 ### 10/10 Excellent #### kyeongbhin Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 편안하게 쉬었습니다 ##### kyeongbhin Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Endi Jul 23, 2024 Liked: Staff & service, property conditions & facilities na ##### Endi Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Ernesto Feb 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable ##### Ernesto Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Zhao Aug 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a great experience to live here. Nice staff and quite. ##### Zhao Stayed 4 nights in Aug 2023 ### 4/10 Poor #### Damon Stanley Jul 6, 2021 Liked: Room comfort Disliked: Staff & service #### Very disappointed! Very disappointing, requested for non smoking room during booking, and re-emphasized for non smoking room at the front desk, but still being given a room with strong smoking smell. Very very bad experience and will not visit again. ##### Damon Stanley Stayed 1 night in Jul 2021 ### 8/10 Good #### Stephanie, Shanghai Oct 29, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice large room with floor to ceiling view of the river and ice sculpture park. It’s pretty doggone cold so when not out at an attraction, hanging at the hotel was the best option. Food was ok in both restaurants we tried. I’m leaving this review a few months after and only recall being comfortable and well accommodated. Would recommend. ##### Stephanie Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Dragan Jan 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Feel as I am at home This was an amazing stay, very friendly staff, great service and food, fantastic view. Felt as I am at home. ##### Dragan Stayed 5 nights in Jan 2020 ### 8/10 Good #### Matthew Jan 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A bit out of town Very nice hotel only it is a bit out of the main city and can be difficult to get a taxi to go there. It is reasonably close to Ice World Understanding English was a problem. ##### Matthew Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### JAMES Oct 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很好view很好但附近沒什麼商店，附近環境優美 ##### JAMES Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Jul 10, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All well and neat - helpful staff too The Shang Palace is awesome esp the Roast Duck ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### olive Mar 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good Our stay was great, The staff was very helpful as we had some extra requests. ##### olive Stayed 8 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 27, 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Not up to snuff, but I would stay here again This hotel belongs to the Shangri-la chain, but it is not as Ritzy as the others I've visited. The staff by and large does not speak English, like most of China. Of the ones who do, it's not spoken or understood well. Nonetheless, they tried very hard to provide good service. It's just that you have to ask. When I arrived, I had to push a bit to get the concierge to put together a plan for me. I know the intention was good, but it really was not on part with a 5 star hotel. I was suggested to visit the famous St. Sophia cathedral, I hired a taxi and organized my agenda to take me 20 mins downtown only to find it was closed due to renovations when I arrived. On the other hand, they were right to suggest I visit Ice and Snow World at 4:30, I got to see all the lights come on and transform the place. And I didn't have to stay any longer than necessary (at -24 C, that's non-trivial). I also chose this hotel because another reviewer said that it was entirely non-smoking, nary a smoke molecule around. My room smelled great when I walked in, but soon enough I found a cigarette butt and plentiful cigarette ashes on the floor. When I contacted the hotel manager, he was very much embarrassed and tried to find me another room. Funny enough, that room actually smelled like smoke. All in all I basically lost the whole morning checking in, getting settled into my room and getting my schedule (pseudo-) sorted. The manager tried to compensate me with a fruit bowl and some sweets. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller Aug 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 在哈尔滨的酒店算是一流 酒店刚开业不到两年，硬件还可以，但距离国际五星标准还有差距，没有配置咖啡机是最大缺憾。只有速溶咖啡提供，但每天都需要向前台打电话才给补充。 ##### Verified traveller Stayed 6 nights in Jul 2018 ### 8/10 Good #### Verified traveller Feb 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I went on a girls trip to Harbin Ice Festival and stayed at the Songbei Shangri la (we were a group of expats living in Shanghai). We were greeted by Jo, she was wonderful and very helpful. The beds were super comfortable and location was perfect for Ice Festival and tiger park. The bar staff were a bit slow on making cocktails. Overall I would recommend this hotel to my friends. ##### Verified traveller Stayed 2 nights in Jan 2018 ## Expedia's Latest Trends ### Hotels > [Hotels near Vaudreuil-Dorion Station](https://www.expedia.ca/Vaudreuil-Dorion-Station-Hotels.d6273476.Travel-Guide-Hotels) > > [Sonesta ES Suites Orlando - Lake Buena Vista](https://www.expedia.ca/Orlando-Hotels-Sonesta-ES-Suites-Lake-Buena-Vista.h26730.Hotel-Information) > > [Best Western Plus Winnipeg Airport Hotel](https://www.expedia.ca/Winnipeg-Hotels-Best-Western-Plus-Winnipeg-Airport-Hotel.h528324.Hotel-Information) > > [Traders Hotel, Qaryat Al Beri](https://www.expedia.ca/Abu-Dhabi-Hotels-Traders-Hotel-Qaryat-Al-Beri-Abu-Dhabi.h2841693.Hotel-Information) > > [Henn na Hotel Premier Tokyo Asakusa Tawaramachi](https://www.expedia.ca/Tokyo-Hotels-Henn-Na-Hotel-Tokyo-Asakusa-Tawaramachi.h35572816.Hotel-Information) > > [Salt Lick Safari Lodge](https://www.expedia.ca/Taita-Hills-Hotels-Salt-Lick-Safari-Lodge.h1737570.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Atlante Garden Hotel](https://www.expedia.ca/Rome-Hotels-Atlante-Garden-Hotel.h699.Hotel-Information) > > [Hotels in Nepal](https://www.expedia.ca/Destinations-In-Nepal.d127.Hotel-Destinations) > > [Hotel Maren Fort Lauderdale Beach, Curio Collection by Hilton](https://www.expedia.ca/Fort-Lauderdale-Hotels-Hotel-Maren-Fort-Lauderdale-Beach.h40832604.Hotel-Information) > > [Manteo at Eldorado Resort](https://www.expedia.ca/Kelowna-Hotels-Manteo-At-Eldorado-Resort.h163373.Hotel-Information) > > [Waterpark Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels-Waterpark-Hotels.0-0-d178296-tWaterparkHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Vancouver (YVR) to Atlanta (ATL)](https://www.expedia.ca/lp/flights/yvr/atl/vancouver-to-atlanta) > > [Flights from Toronto (YYZ) to Hobart (HBA)](https://www.expedia.ca/lp/flights/yyz/hba/toronto-to-hobart) > > [Flights from Goffs (YHZ) to Bristol (BRS)](https://www.expedia.ca/lp/flights/yhz/brs/halifax-to-bristol) > > [Flights from Toronto (YYZ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) > > [Flights from Calgary (YYC) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yyc/ywg/calgary-to-winnipeg) > > [Flights from Toronto (YYZ) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yyz/ywg/toronto-to-winnipeg) > > [flights from ohare intl airport](https://www.expedia.ca/lp/airports/ord/flights-from-ohare-intl-airport) > > [Flights from Hamilton (YHM) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/yhm/fll/hamilton-to-fort-lauderdale) > > [Flights from Kelowna (YLW) to Seattle (SEA)](https://www.expedia.ca/lp/flights/ylw/sea/kelowna-to-seattle) > > [Flights from Montreal (YUL) to Arlanda (ARN)](https://www.expedia.ca/lp/flights/yul/arn/montreal-to-stockholm) ### Cars > [Enterprise Car Rentals In Simcoe](https://www.expedia.ca/Enterprise-Car-Rentals-In-Simcoe.d9794-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Mont-Royal](https://www.expedia.ca/Things-To-Do-In-Mont-Royal.d60131.Travel-Guide-Activities) ### Packages > [Jamaica](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/88/Jamaica) > > [Cuba](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/44/Cuba) > > [Croatia Vacations](https://www.expedia.ca/Croatia.d43.Destination-Travel-Guides) ### General > [Visit Surrey](https://www.expedia.ca/Surrey.dx9759)