Hampton Roads Convention Center Tours and Activities

This was our 2nd trip to Barclay Towers. It had gone down hill from last year. To start, the check in took 10+ minutes per person checking in. They continually had trouble with computers, credit cards, etc. and didn’t seem to have the procedures down pat. We checked in at 2pm not expecting a room, but they had ours ready. However, they would only give it to us if we paid an additional $25 (which was not stated anywhere that they would charge for early check in). Our room was clean, but it was certainly dated. The bathroom needed lots of work. The door to the balcony was old/rusted and I had to use considerable force to open it whenever we went out there. The cold water facets did not give cold water. It came out warm (and tasted funny). We used our own water if we had to drink any. Our room was on the 2nd floor right near where they keep the linens for what seemed like the entire building. Our bedroom was right on the other side of this room and early morning we would hear the carts being wheeled out. At the end of the day there were always several carts out in the hallway. Lastly, the parking for the place was limited. If you didn’t fit in the parking lot you had to park across the street in limited spots in the parking garage. Lastly, there was mold in the bath/shower. Overall we liked the place last year which is why we came back this year. However, based on our stay we will most likely seek another hotel when we come down to stay.