Title: Royal Halong Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8668089&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royal Halong Hotel Casino gaming tables and slot machines offer excitement just steps away, while the poolside sun loungers and authentic Asian cuisine create perfect relaxation spots ## Photo gallery for Royal Halong Hotel ![Lobby - Royal Halong Hotel (Ha Long)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/9381bcb5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Ballroom - Royal Halong Hotel (Ha Long)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/7d96b4de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool umbrellas, sun loungers - Royal Halong Hotel (Ha Long)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/3e1d2bd9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Asian cuisine - Royal Halong Hotel (Ha Long)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/b1c07bbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room (Bay View) - Royal Halong Hotel (Ha Long)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/cf02998f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Royal Halong Hotel places travelers near Sun World Ha Long Park and Bai Chay Market. Enjoy the swim-up bar at indoor and outdoor pools. Fu Yuan restaurant serves tasty Asian dishes. After a gym workout or fitness class, relax in the sauna and steam room. VIP Access ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8668089&PinnedHotelID=8668089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8668089&PinnedHotelID=8668089&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=8668089&PinnedHotelID=8668089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=8668089&PinnedHotelID=8668089&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8668089&PinnedHotelID=8668089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8668089&PinnedHotelID=8668089&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8668089&PinnedHotelID=8668089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8668089&PinnedHotelID=8668089&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Double Room (Bay View) ![Deluxe Double Room (Bay View)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/cf02998f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Bay View) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Designer toiletries Rainfall showerhead Bidet - 419 sq ft - Bay view - Sleeps 3 - 1 King Bed ### View all photos for Premium Double Room (Hill View) ![Premium Double Room (Hill View)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/0c8b79b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room (Hill View) ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Designer toiletries Rainfall showerhead Bidet - 419 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Suite Double ![Suite Double](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/2f72f8b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Double ### Highlights Separate sitting area Soundproofed Air conditioning Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Designer toiletries - 1023 sq ft - 1 bedroom - Bay view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room (Bay View) ![Deluxe Twin Room (Bay View)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/dfac385c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room (Bay View) ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Designer toiletries Rainfall showerhead Bidet - 419 sq ft - Bay view - Sleeps 3 - 1 Double Bed and 1 Large Twin Bed ### View all photos for Premium Twin Room (Hill View) ![Premium Twin Room (Hill View)](https://images.trvl-media.com/lodging/9000000/8670000/8668100/8668089/8c693df8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room (Hill View) ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Designer toiletries Rainfall showerhead Bidet - 419 sq ft - Hill view - Sleeps 3 - 1 Double Bed and 1 Large Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Royal-Halong-Hotel.h8668089.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Royal-Halong-Hotel.h8668089.Hotel-Information) ## About the area Located in Bai Chay, a neighborhood in Ha Long, Royal Halong Hotel is in the entertainment district and near the beach. Bai Chay Market and Ha Long Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thien Cung Cave and Dau Go Cave. Traveling with kids? Don't miss Dragon Park. [Visit our Ha Long travel guide](https://www.expedia.ca/Ha-Long.dx6055449) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.94998%2C107.03659&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rjs3QSgV-p9Cjm2JgxbAutWzME0=) Halong Street, Bai Chay Ward, Ha Long, Quang Ninh ### What's nearby - Sun Square \- 7 min walk \- 0.6 km - Bai Chay Beach \- 15 min walk \- 1.3 km - Dragon Park \- 4 min drive \- 1.9 km - Bai Chay Market \- 4 min drive \- 2.2 km - Ha Long Night Market \- 4 min drive \- 2.6 km ### Getting around - Ga Ha Long Station - 10 min drive - Haiphong (HPH-Cat Bi) - 51 min drive ### Restaurants - ‪Cafe 86 - ‬20 min walk - ‪Laika Hạ Long - ‬16 min walk - ‪Novotel Lobby Bar - ‬7 min walk - ‪Valley Beach Club - ‬18 min walk - ‪Hong Kong Restaurant - ‬11 min walk ## About this property ### Royal Halong Hotel Luxury family-friendly hotel near Ha Long Night Market Located close to Dragon Park and Bai Chay Market, Royal Halong Hotel provides a casino, a swim-up bar, and a poolside bar. For those hoping to try their luck, this hotel boasts amenities like 15 casino gaming tables and 70 slot machines. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure. The on-site Asian cuisine restaurant, Fu Yuan, offers breakfast, lunch, dinner, and light fare. Fitness classes are offered at the gym; the property also has a garden, a hair salon, and an arcade/game room. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - An indoor pool and an outdoor pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - Limo/town car service, buffet breakfast (surcharge), and express check-in - A 24-hour front desk, a ballroom, and karaoke Room features All 168 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. More amenities include: - Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and bidets - LCD TVs with premium channels - Wardrobes/closets, LED light bulbs, and refrigerators ## Similar properties ![Reception](https://images.trvl-media.com/lodging/79000000/78210000/78208400/78208357/44a313e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Soleil Ha Long, Trademark Collection by Wyndham Bai Chay - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 46 reviews CA $61 CA $69 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=78208357&PinnedHotelID=78208357&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, lifeguards on site](https://images.trvl-media.com/lodging/92000000/91110000/91101200/91101116/84547e24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A La Carte Ha Long Bay Managed by TASECO Bai Chay - Pool - Spa - 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Pool - Spa - Kids pool - Parking included 8.8 Excellent 193 reviews CA $70 CA $81 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=32110500&PinnedHotelID=32110500&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/15480000/15471600/15471553/f779a6bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Legend Halong Hotel Bai Chay - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 201 reviews CA $66 CA $75 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=15471553&PinnedHotelID=15471553&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Limo/town car service - Free self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 400,000 for adults and VND 300,000 for children - A bar/lounge - A poolside bar - A restaurant - A swim-up bar ### Restaurants on site - Fu Yuan - Piano Bar ### Things to do - 15 gaming tables - 70 slot machines - Arcade/game room - Casino - Children's pool - Fitness classes - Gym - Indoor pool - Karaoke - Outdoor pool - Sauna - Steam room ### Family friendly - Arcade/game room - Children's pool - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 24-hour business center - 5 meeting rooms - Computer station - Conference center (8,270 square feet of space) ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Pool umbrellas ### Spa - Manicures/pedicures - Sauna ### Accessibility - Elevator - Smooth flooring in public areas - Tile flooring in public areas ### More - 1 building - 13 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Deep soaking bathtub or rainfall showerhead - Designer toiletries - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 850000.0 per night ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 400000 for adults and VND 300000 for children - Rollaway bed fee: VND 850000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Property Registration Number 5700102119 ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Halong Hotel Halong Royal Hotel Royal Halong Royal Halong Hotel Royal Hotel Halong Royal Halong Hotel Royal Halong Hotel Ha Long Ha Long Royal Halong Hotel Hotel Hotel Royal Halong Hotel Royal Halong Hotel Hotel Royal Halong Hotel Ha Long Royal Halong Hotel Hotel Ha Long Royal Halong Hotel Ha Long Royal Hotel Royal ## Frequently asked questions ### Does Royal Halong Hotel have a pool? ### How much does it cost to stay at Royal Halong Hotel? ### Is Royal Halong Hotel pet-friendly? ### How much is parking? ### What time is check-in at Royal Halong Hotel? ### What time is check-out at Royal Halong Hotel? ### Does Royal Halong Hotel provide a shuttle to the airport? ### Where is Royal Halong Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Royal Halong Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.2 Location ### 8.2 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 16 8 - Good 18 6 - Okay 15 4 - Poor 1 2 - Terrible 4 ## Reviews ### 8/10 Good #### vincent Aug 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent breakfast Lovely staff and excellent breakfast buffet ##### vincent Stayed 1 night in Aug 2024 ### 10/10 Excellent #### gabor Nov 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### royal halong Amazing place really good place.did not expected that spotless stay. ##### gabor Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Samantha Mar 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### AC Woes The hotel itself was lovely. The staff was friendly. However, the air conditioner in my room and my friend's room didnt work properly. We called the front desk who sent someone to mess with the buttons, and they claimed it was working. But, we had the AC set at 15°C (just to cool it down), and it never got below 23°C. It was an uncomfortable night of sleep. ##### Samantha Stayed 1 night in Mar 2024 ### 10/10 Excellent #### James Nov 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless Servises was great no complaints at all keep up good work ##### James Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Van Feb 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and very clean ##### Van Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Michelle Jul 18, 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The room smells like mould ##### Michelle Stayed 2 nights in Jul 2022 ### 8/10 Good #### SANGSOO Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 호텔 규모는 훌륭하다. 그러나 식당 메뉴는 빈약하다. 호텔의 규모와 크기는 만족한다. 그러나 식사는 호텔의 위상에 비해 초라하다. 메뉴가 추가되면 좋겟다. ##### SANGSOO Stayed 1 night in Mar 2025 ### 2/10 Terrible #### dong hun Oct 7, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort 태풍 피해때문에 아직 정리가 안된듯 합니다. 곰팡이 냄새가 많이 났음 ##### dong hun Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Enrico Aug 28, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Camere fatiscenti per un 5 stelle non corrispondenti alle foto sul sito, molti cinesi al casino in cerca di fortuna e prostitute ##### Enrico ### 6/10 Okay #### Verified traveller Oct 28, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Great bay view Hotel room was nice and the view of the bay view was great. Nothing was open at the pool and the services seemed limited. Avoid the Chinese restaurant as the prices are substantially higher than anywhere else. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### EFRAIM Aug 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Impressive hotel I enjoyed the beautiful Lobby, big room and good breakfast. ##### EFRAIM Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Devon Aug 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Stay Really enjoyed our stay here for my partner birthday! They put on a little cake and it was a lovely touch. The hotel itself is massive. Ha Long itself as a city, is very odd. Loads of empty buildings, just waiting to be filled. However, the hotel itself was perfect, (very, very) comfy bed, amazing bathrooms, good little gym and pools. The breakfast spread was excellent, no faults!! Just be aware that reception was a cash deposit for 100,000,000 Vietnamese money- or equivalent USD. As card deposits take forever to get back apparently. ![](https://a.travel-assets.com/ugc/hotel-reviews/425AFE7A7472681141842C13C2E71C4AB2B576C11565968489637.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D87F97753DFF6E715F19239991ECF5F458B221491565968490149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22F08CC39FF6258CEBD6CFDCC0B5F9CA26BFB7B11565968491595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Devon Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### GB, Saigon, VN Jun 10, 2019 Disliked: Amenities, property conditions & facilities This hotel was a gambling place serving only to Chinese guests. Most of the people staying here are Chinese men going here to gamble and looking for prostitution. I would not recommend this place to family with young children. ##### GB Stayed 2 nights in Jun 2019 ### 8/10 Good #### HSU Jun 9, 2019 Liked: Cleanliness, staff & service, amenities Not too much shops nearby. Night market is a bit far and about 10 mins by cab. ##### HSU Stayed 1 night in Jun 2019 ### 8/10 Good #### Kristine Apr 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Great hotell with Nice rooms and exceptional service. Breakfast was okay, typical chinese dishes. Didn’t appreciate that smoking was allowed in the lobby etc, since I find the smell nausiating ##### Kristine Stayed 3 nights in Apr 2019 ### 6/10 Okay #### Verified traveller Jan 9, 2019 Liked: Staff & service Disliked: Cleanliness No volvería, no es mi estilo de hotel. La decoración demasiado estrambótica para mi gusto. ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### Chris Dec 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Royal Halong Hotel This is a good hotel. On arrival the staff were friendly and check in was fairly smooth although there was a language barrier. If you are an English speaking guest it will be a little more difficult than in some of the other hotels in Vietnam we stayed. Our room was as we had expected, it overlooked Halong Bay and was in good condition and very clean. The indoor hotel swimming pool and spa facilities were excellent. My wife and daughter especially enjoyed their massage. We didn’t use the casino but for those inclined the option is there. Breakfast in the restaurant was very good but should you wish to eat outside then there are restaurants within 10 minutes walk or an inexpensive taxi ride away. There will be more options to dine out in the near future as there is a development close by that will offer further dining options and retail in the near future. We would stay here again in the future when visiting Halong ##### Chris Stayed 2 nights in Dec 2018 ### 6/10 Okay #### Olivier Dec 24, 2018 Liked: Cleanliness, property conditions & facilities, room comfort The room is very good but just avoid the restaurant. The menu is big and interesting on the paper but sea foods were out of stock... the service in the restaurant is low level. We ordered one soup but got 2, we had to ask severyl times to get a glass of water. So I recommend to book this hotel for the room and the casino if you like, but not more. ##### Olivier Stayed 1 night in Dec 2018 ### 8/10 Good #### Michael Dec 15, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Large modern hotel with casino Overnight stay from Hanoi to go on a boat trip the next day. Enormous modern hotel but few guests. It seems to be a casino resort for Chinese visitors (sign saying Vietnamese not admitted to casino). Staff helpful but not all speak English. Very good breakfast included. Good value and nice view of the bay. 10min walk to village and 15min drive to Ferry Terminal but taxis very cheap. Staff can organise car trips back to Hanoi or elsewhere. Large construction site across the road but no noise at night. I would certainly recommend staying on the land and going for a day cruise if you want to save money. ##### Michael Stayed 1 night in Dec 2018 ### 6/10 Okay #### Vienna, New Zealand Nov 9, 2018 Liked: Cleanliness Disliked: Staff & service For a five star hotel, the staff don’t know a word of English which is very disappointing and so difficult to communicate. The location is not suitable at all as it’s far away from everything. Room service menu is limited and over priced. The room is good but then again the fridge wasn’t working. Overall, not a good place and I will definitely not recommend it to anyone nor will I ever return to this hotel again. You shouldn’t call yourselves a 5 star hotel either. ##### Vienna Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Paula, England Aug 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### lovely hotel lovely hotel, staff very pleasant and helpful. breakfast was great. really enjoyed our stay. ##### Paula Stayed 8 nights in Aug 2018 ### 10/10 Excellent #### William Aug 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quality hotel option when visiting Ha Long Bay We stayed here after our overnight junk boat trip was cancelled due to bad weather at the last minute and enjoyed a comfortable and entertaining stay. The room was very spacious with high quality furnishings and a quality bathroom. The hotel's facilities are good with gym, pool, restaurant and casino to enjoy if, like us, you are stranded by a typhoon! The staff were very helpful and assisted us in booking alternative sightseeing activities after our tour was cancelled. The only draw back was the location which was a little isolated half way between Tuan Chau Harbour and Ha Long City which meant we required taxis to do anything. Aside from that I would recommend this hotel as a place to stay with the comfort and good service that you'd expect from a 5 star property. ##### William Stayed 1 night in Aug 2018 ### 6/10 Okay #### Magali Aug 14, 2018 Liked: Cleanliness, room comfort #### Supoortable pour une nuit J’avais choisi cet hotel pour ce reposer du vol de 15:00 et trajet depuis Hanoi avant une croisiere. Chambre Deluxe confortable. Hotel en partie en travaux avec quelques nuisances. Hôtel situé dans un quartier en construction donc la vue sur la baie comprend la vue sur les travaux. Clientèle essentiellement chinoise et tres bruyant dans le hall. Les 2 restaurants ne semblaient pas extraordinaires et nous avons opté pour un diner et petit dejeuner au Novotel proche pour ne pas avoir un petit dejeuner uniquement asiatique.Je ´aurais pas pu rester plus d’une nuit. ##### Magali Stayed 1 night in Jul 2018 ### 8/10 Good #### Anne Britt Jul 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Anbefales Supert hotell, du følte deg ivaretatt, grei avstand til butikker og restauranter. Det var dårlig med internasjonale retter i resturantene på hotellet ![](https://a.travel-assets.com/ugc/hotel-reviews/s541-p1bd05fb0-8ed1-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anne Britt Stayed 2 nights in Jul 2018 ### 6/10 Okay #### Verified traveller Jul 22, 2018 Liked: Cleanliness, staff & service Pictures were nothing like what we got. Smelled like smoke even though the staff stated that our floor was smoke free. Hotel was ok overall. 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