Title: Novotel Ha Long Bay, (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6055449&destination=Ha+Long%2C+Quang+Ninh+Province%2C+Vietnam&selected=2102731&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Ha Long Bay, Travelers enjoy ocean views during breakfast at a beachside restaurant, then find serenity at sun loungers by day or under starlit skies in the evening ## Photo gallery for Novotel Ha Long Bay, ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/217fb49d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; pool views - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/3230718e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/03d5faeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/5f81f025.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/51d1490b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Ha Long Bay, near Bai Chay Beach, offers a convenient retreat with on-site shopping. Enjoy ocean views from the Square restaurant, relax in the outdoor pool, or find peace in the garden. Features high-speed WiFi, a coffee shop, and multilingual staff. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Apr. 3 - Apr. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 4 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Superior Twin Room, 2 Twin Beds ![Superior Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/1c20846b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Twin Beds 8.0 Very good 1 review - Bay view - 344 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ### View all photos for Standard Twin Room, 2 Twin Beds ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/19b370b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds - Mountain view - 344 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ### View all photos for Junior Suite, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/723c5cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed - Bay view - Sleeps 4 - 1 King Bed ### Deluxe Room, 1 Double Bed - Sleeps 4 - 1 Double Bed ### Deluxe Room, 1 King Bed, Bay View - Sleeps 4 - 1 King Bed ### Deluxe Room, 2 Twin Beds, Bay View - Sleeps 4 - 2 Twin Beds ### Deluxe Room, 2 Twin Beds - Sleeps 4 - 2 Twin Beds ### Presidential Suite, 2 Double Beds - Sleeps 6 - 2 Double Beds ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/f54794bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 10.0 Exceptional 1 review - Bay view - 452 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/03d5faeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 5 reviews - Bay view - 344 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/8b5baf3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 2 reviews - Mountain view - 344 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Novotel-Ha-Long-Bay.h2102731.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Novotel-Ha-Long-Bay.h2102731.Hotel-Information) ## About the area Located in Bai Chay, a neighborhood in Ha Long, Novotel Ha Long Bay, is in the entertainment district and near the beach. Ha Long International Cruise Port and Halong Bay Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Dragon Park and Typhoon Water Park. Bai Chay Beach and Ha Long Night Market are two other places to visit that come recommended. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property. [Visit our Ha Long travel guide](https://www.expedia.ca/Ha-Long.dx6055449) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95173%2C107.04211&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AdaN9Gxrm8nwx2Z3DkfJJ4_WZmU=) 160 Ha Long Street, Bai Chay Ward, Ha Long, Quang Ninh, 200000 ### What's nearby - ![Bai Chay Beach](https://images.trvl-media.com/place/6055449/def89e86-999a-4b74-8c40-8c1daed731d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bai Chay Beach 8 min walk \- 0.7 km - Sun Square 1 min walk \- 0.1 km - Queen Cable Car Ocean Terminal 13 min walk \- 1.1 km - Dragon Park 13 min walk \- 1.1 km - Bai Chay Market 18 min walk \- 1.5 km ### Getting around - Ga Ha Long Station 14 min drive - Haiphong (HPH-Cat Bi) 54 min drive ### Restaurants - Mường Thanh Quảng Ninh 12 min walk - Novotel Lobby Bar 1 min walk - Nhà Hàng Hồng Hạnh 2 min walk - Hong Kong Restaurant 4 min walk - Cong Ca Phe 6 min walk ## About this property ### Novotel Ha Long Bay, Luxury hotel near Bai Chay Beach Located close to Typhoon Water Park and Dragon Park, Novotel Ha Long Bay, provides a poolside bar, a terrace, and shopping on site. The on-site restaurant, Square restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe - A TV in the lobby, concierge services, and a water dispenser Room features All 225 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. More amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and eco-friendly toiletries - LCD TVs with satellite channels - Wardrobes/closets, free infant beds, and free tea bags/instant coffee ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/13000000/12100000/12091300/12091240/a2f89e13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vinpearl Resort & Spa Ha Long Bai Chay - On private beach - Pool - Spa - Parking included 9.0 Wonderful 541 reviews CA $121 CA $138 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=12091240&PinnedHotelID=12091240&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/54000000/53590000/53580100/53580083/b1e3b35e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DeLaSea Ha Long Hotel Bai Chay - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 157 reviews CA $56 CA $64 total includes taxes & fees Apr 23 - 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Free WiFi 10 Exceptional 9 reviews CA $52 CA $59 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=114112559&PinnedHotelID=114112559&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92880000/92877300/92877288/57336578.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Yen Residences Halong Bai Chay - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 21 reviews CA $35 CA $40 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=92877288&PinnedHotelID=92877288&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/115000000/114280000/114276300/114276217/ab7c1233.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Halong Bay Resort by IHG Bai Chay - Pool - Spa - Kids pool - Waterslide 10 Exceptional 34 reviews CA $210 CA $238 total includes taxes & fees Apr 7 - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 425,000 per person - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Lobby Lounge Bar - Poolside bar - Square restaurant ### Things to do - Children's pool - Gym - Outdoor pool - Shopping - TV in common areas ### Family friendly - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 4,090 square feet of conference space - 7 meeting rooms - Business center - Computer station ### Outdoors - Barbecue grill - On the bay - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 11 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 800000 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 425000 per person - Airport shuttle fee: VND 1190000 per vehicle (one-way) - Rollaway bed fee: VND 800000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Pool access available from 6:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Ha Long Bay Novotel Novotel Ha Long Bay Novotel Hotel Ha Long Bay Novotel Ha Long Bay Hotel Halong Bay Novotel Halong Bay Novotel Ha Long Bay Hotel Novotel Ha Hotel Novotel Ha Novotel Ha Long Bay Hotel Hotel Novotel Ha Long Bay Ha Long Ha Long Novotel Ha Long Bay Hotel Hotel Novotel Ha Long Bay Novotel Ha Long Bay Ha Long Novotel Hotel Novotel Novotel Ha Long Bay Hotel Novotel Ha Long Bay Ha Long Novotel Ha Long Bay Hotel Ha Long ## Frequently asked questions ### Does Novotel Ha Long Bay, have a pool? ### How much does it cost to stay at Novotel Ha Long Bay,? ### Is Novotel Ha Long Bay, pet-friendly? ### How much is parking? ### What time is check-in at Novotel Ha Long Bay,? ### What time is check-out at Novotel Ha Long Bay,? ### Does Novotel Ha Long Bay, provide a shuttle to the airport? ### Where is Novotel Ha Long Bay, located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Ha Long Bay, Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.6 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 223 8 - Good 140 6 - Okay 42 4 - Poor 18 2 - Terrible 16 ## Reviews Verified ### 10/10 Excellent #### Linda Mar 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large pool, hotel staff professional, clean hotel. ##### Linda Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Lars Mar 7, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A wonderful resort with all the necessary amenities and very lovely staff ##### Lars Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Bram Mar 22, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Honestly, I didn't have high expectations before arriving, but after experiencing it, everything was great, from the clean rooms and comfortable beds to the very helpful and friendly staff ##### Bram Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Emily Mar 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel's location is quite convenient, with easy access to nearby restaurants and other amenities. The rooms aren't overly luxurious, but overall they're decent and equipped with all the basic necessities ##### Emily Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Oliver Feb 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel's common areas are designed simply yet warmly, making a good impression from the moment you step inside ##### Oliver Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Henry Mar 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities I was truly impressed with how the hotel maintained a consistent level of cleanliness from the reception area to each guest room, creating a professional and trustworthy impression ##### Henry Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Erik Mar 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am truly pleased with the professionalism of the staff, who are always ready to assist customers quickly and enthusiastically ##### Erik Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Stven Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities I appreciate the hotel's flexibility in assisting guests with early check-in whenever possible, which is very convenient after a long trip ##### Stven Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Oliver Feb 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel features a quiet co-working area with comfortable desks and chairs, strategically placed power outlets, and ample lighting, ideal for guests needing to handle urgent tasks while still enjoying a professional and focused workspace ##### Oliver Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Charlotte Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities All customer feedback is taken seriously; staff acknowledge comments with a positive attitude and handle them promptly ##### Charlotte Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Chuong Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent. ##### Chuong Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Laura Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over. ##### Laura Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Elizabeth Nov 13, 2025 Liked: Cleanliness, staff & service, amenities The staff and wonderful and kind. They ensured we had a room with both balcony and bathtub, a lovely large comfy room. The location is good to the clubs, market and many shops and restaurants. The showers were exceptional with super hot water and great pressure. The breakfast was a great value with many options. The bed was a proper king and the blackout curtains did just thay. The only the only thing i would recommend is to add chairs to the balcony and teach the bartenders how to pour a drink with more than 20 ml of liquor. Recommend. blackput curtains did exactly that. The only ##### Elizabeth Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### husna Nov 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were friendly and the food in their restaurant was lovely. ##### husna Stayed 2 nights in Nov 2023 Verified ### 10/10 Excellent #### tien hoang May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service personnel excellent ##### tien hoang Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Ben Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad. ##### Ben Stayed 2 nights in Apr 2025 Verified ### 8/10 Good #### Emily Dec 5, 2024 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined. ##### Emily Stayed 2 nights in Dec 2024 Verified ### 4/10 Poor #### Estee Sep 19, 2023 Disliked: Staff & service, property conditions & facilities This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town. ##### Estee Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Daniel Feb 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities I felt truly at ease staying here because the hotel has a convenient location, ensures complete amenities, and has a professional and dedicated staff ##### Daniel Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Timwalk Feb 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities What pleased me was that the hotel consistently maintained a gentle, understated yet professional and dedicated service ##### Timwalk Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Michael Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great hotel to stay at ##### Michael Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Michael Mar 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Initially, I was a little hesitant about the price, but after staying there, I found it reasonable considering what I received ##### Michael Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Yuliana Mar 2, 2026 Liked: Amenities, property conditions & facilities Disliked: Cleanliness Rooms should be better cleaned. ##### Yuliana Stayed 1 night in Feb 2026 Verified ### 6/10 Okay #### Luan Feb 9, 2026 Disliked: Amenities, property conditions & facilities Nothing open around like 1 restaurant n 1 coffee shop in 2-3 miles ##### Luan Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Jamie Jul 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the food from the restaurant. Hotel staff were helpful. ##### Jamie Stayed 1 night in Jul 2023 ### Expedia's Latest Trends ### Hotels > - [Dragon Legend Cruise](https://www.expedia.ca/Ha-Long-Hotels-Dragon-Legend-Cruise.h25168238.Hotel-Information) > - [Cabin Rentals Drake](https://www.expedia.ca/Drake-Cabins.d553248634983184544-aaCabins.Travel-Guide-Accommodation) > - [Hotels in Banswara](https://www.expedia.ca/Banswara-Hotels.d3000406909.Travel-Guide-Hotels) > - [Hotels in Gatineau](https://www.expedia.ca/Gatineau-Hotels.d6136959.Travel-Guide-Hotels) > - [Smarthotel Bodø](https://www.expedia.ca/Bodo-Hotels-Smarthotel-Bod.h71640516.Hotel-Information) > - [Blue Diamond Hotel](https://www.expedia.ca/Ha-Long-Hotels-Blue-Diamond-Hotel.h105136102.Hotel-Information) > - [Hotels with Free Airport Shuttle in Juneau](https://www.expedia.ca/Juneau-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d1715-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > - [Hotels in St. Catharines](https://www.expedia.ca/St-Catharines-Hotels.d10560.Travel-Guide-Hotels) > - [Hotels in Stoke Bruerne](https://www.expedia.ca/Stoke-Bruerne-Hotels.d3000387986.Travel-Guide-Hotels) > - [Condo(2-story unit) for rent seasonally, 2bed, 2 bath, Lake Jackson, near all](https://www.expedia.ca/Sebring-Hotels-Condo-For-Rent-Seasonally.h61206328.Hotel-Information) > - [Niagara Falls Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Days-Inn-By-Wyndham-Niagara-Falls-Lundys-Lane.h121299.Hotel-Information) > - [Pet-friendly Hotels in Greensboro](https://www.expedia.ca/Greensboro-Hotels-Pet-Friendly-Hotel.0-0-d602968-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > - [Hotels in Hinton](https://www.expedia.ca/Hinton-Hotels.d180429.Travel-Guide-Hotels) > - [Country Houses Dearborn](https://www.expedia.ca/Dearborn-Country-House.d6840-aaCountryHouse.Travel-Guide-Accommodation) > - [Lodges Still Pond](https://www.expedia.ca/Still-Pond-Lodges.d3000347996-aaLodges.Travel-Guide-Accommodation) > - [Hotel Hoang Hai](https://www.expedia.ca/Ha-Long-Hotels-Hotel-Hoang-Hai.h36828724.Hotel-Information) > - [Hotels near Beirut Corniche](https://www.expedia.ca/Beirut-Corniche-Hotels.0-l553248622838764208-0.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from San Francisco (SFO) to Sydney (SYD)](https://www.expedia.ca/lp/flights/sfo/syd/san-francisco-to-sydney) > - [Flights from Cygnet River (KGC) to Langkawi (LGK)](https://www.expedia.ca/lp/flights/kgc/lgk/kangaroo-island-to-langkawi) > - [KLM](https://www.expedia.ca/KLM-Flights.cKL.Travel-Guide-Airlines) > - [Flights from Newark (EWR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/ewr/las/newark-liberty-intl-airport-to-las-vegas) ### Cars > - [Enterprise Car Rentals In Dublin Northside](https://www.expedia.ca/Enterprise-Car-Rentals-In-Dublin-Northside.d553248635976396564-c15.Car-Rental-Guide-Suppliers) ### Activities ### Packages > - [Diamond In The Ruff Golf Course](https://www.expedia.ca/Diamond-In-The-Ruff-Golf-Course-Muskoka-Lakes.d553248621562269285.Vacation-Attraction) > - [All inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)