Title: The Anya Hotel, Gurgaon - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6083380&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Anya Hotel, Gurgaon Travelers can savor authentic Indian cuisine at two on-site restaurants or pick up coffee from the café while planning adventures near DLF Golf Course ## Photo gallery for The Anya Hotel, Gurgaon ![Front of property - evening/night - The Anya Hotel, Gurgaon (Gurugram)](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/71b5c2d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, individually decorated - The Anya Hotel, Gurgaon (Gurugram)](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/6fb2168d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Anya Hotel, Gurgaon (Gurugram)](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/dde4d779.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Anya Hotel, Gurgaon (Gurugram)](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/8302a572.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The Anya Hotel, Gurgaon (Gurugram)](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/c57456df.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the Kingdom of Dreams, The Anya Hotel, Gurgaon combines luxury with convenience. Guests enjoy breakfast at two restaurants, relax by the pool, or unwind at the bar. The hotel offers free WiFi in public areas, dry cleaning services, and express check-in/check-out. ## Reviews 7.4 Good ## Popular amenities - All-inclusive - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Deluxe Room ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/9f91a30e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating LED TV Separate bedroom Premium bedding - City view - 320 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Suite ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/b94a52fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating LED TV Separate bedroom Premium bedding - City view - 603 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed OR 2 Twin Beds ### View all photos for Superior Room ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/b94a52fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating LED TV Separate bedroom Premium bedding - City view - 377 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Studio Suite ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/afff44d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating LED TV Separate bedroom Premium bedding - City view - 463 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/9f91a30e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.4 Good 3 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating LED TV Separate bedroom Premium bedding - City view - 237 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Anya Suite ![Anya Suite](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/9813d4ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Anya Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating LED TV Separate bedroom Premium bedding - City view - 678 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Twin Room ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/6fb2168d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating LED TV Separate bedroom Premium bedding - City view - 320 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ### View all photos for Superior Twin Room ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6090000/6083400/6083380/6fb2168d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating LED TV Premium bedding Rainfall showerhead - City view - 377 sq ft - Sleeps 4 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGurugram-Hotels-The-Anya-Hotel.h6083380.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGurugram-Hotels-The-Anya-Hotel.h6083380.Hotel-Information) ## About the area Located in Sector 43, a neighborhood in Gurugram, The Anya Hotel, Gurgaon is in the entertainment district and near the airport. Travelers who have shopping on the agenda can visit One Horizon Center and South Point Mall, while those looking for another kind of activity may want to check out DLF Golf Course. MGF Metropolitan Mall and DLF Cyber City are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Gurugram travel guide](https://www.expedia.ca/Gurugram.dx6084796) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.45531%2C77.09715&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a4a-V9K5FfnI4bc5cNIe7765oD4=) 42 Golf Course Road, Sector 43, Gurugram, Delhi N.C.R, 122002 ### What's nearby - Golf Course Road 1 min walk \- 0.0 km - One Horizon Center 6 min walk \- 0.6 km - Samsung 6 min walk \- 0.6 km - South Point Mall 11 min walk \- 1.0 km - DLF Golf Course 18 min walk \- 1.5 km ### Getting around - Sector 42-43 Station 7 min walk - Sector 42-43 Station 12 min walk - Indira Gandhi International Airport (DEL) 20 min drive ### Restaurants - Starbucks Reserve 12 min walk - Japonico 7 min walk - Khan Chacha- One Horizon Center 18 min walk - Delhi Club House 8 min walk - Ping’s Bia Hoi 8 min walk ## About this property ### The Anya Hotel, Gurgaon Luxury hotel near DLF Cyber City Located close to One Horizon Center and South Point Mall, The Anya Hotel, Gurgaon provides dry cleaning/laundry services, a bar, and a 24-hour gym. In addition to a 24-hour business center and a restaurant, guests can connect to free WiFi in public areas. Other perks include: - Free self parking - Buffet breakfast (surcharge), express check-out, and tour/ticket assistance - Concierge services, a front-desk safe, and a reception hall Room features All 117 individually furnished rooms include comforts such as premium bedding and heated floors, in addition to perks like laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries, and hair dryers - 32-inch LED TVs with cable channels - Wardrobes/closets, heated floors, and separate sitting areas ### All-inclusive details All-inclusive room rates at The Anya Hotel, Gurgaon are available. 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Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 55 reviews CA $64 CA $67 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=3062105&PinnedHotelID=3062105&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=6083380&PinnedHotelID=6083380&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6083380,3970793,4006272,1202186,96052323) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,008 per person - A bar/lounge - A restaurant ### Things to do - 24-hour gym - Bicycle storage - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Conference center (2,433 square feet of space) - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 8 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2013 - Designated smoking areas (fines apply) - Local culture and ecosystem education - Reception hall - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heated floor - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 6:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Renovations and closures The property is closed between January 1 and December 31\. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 3000.0 per night Cribs (infant beds) are available for INR 3000.0 per night ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately INR 1008 per person - Early check-in is available for a fee (subject to availability) - Crib (infant bed) fee: INR 3000.0 per night - Rollaway bed fee: INR 3000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision ### Property is also known as Anya Hotel Gurgaon Member Design Hotels Anya Hotel The Anya Hotel Gurgaon a Member of Design Hotels Anya Hotel Member Design Hotels Anya Gurgaon Member Design Hotels Anya Member Design Hotels Anya Hotel Gurgaon Member Design Hotels Gurugram Anya Gurgaon Member Design Hotels Gurugram Anya Gurgaon Member sign s The Anya Hotel Gurgaon The Anya Hotel, Gurgaon Hotel The Anya Hotel, Gurgaon Gurugram The Anya Hotel, Gurgaon Hotel Gurugram The Anya Hotel Gurgaon a Member of Design Hotels ## Frequently asked questions ### Is The Anya Hotel, Gurgaon pet-friendly? ### How much does it cost to stay at The Anya Hotel, Gurgaon? ### How much is parking? ### What time is check-in at The Anya Hotel, Gurgaon? ### What time is check-out at The Anya Hotel, Gurgaon? ### Are there all-inclusive benefits at The Anya Hotel, Gurgaon? ### Where is The Anya Hotel, Gurgaon located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Anya Hotel, Gurgaon Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.2 Location ### 7.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 37 8 - Good 39 6 - Okay 19 4 - Poor 12 2 - Terrible 14 ## Reviews ### 8/10 Good #### Shailendra Dec 6, 2025 Good hotel, excellent restaurants nearby ![](https://a.travel-assets.com/ugc/hotel-reviews/830c6063-74e3-4f24-b0b7-ee6aa9415a92-1765012557477.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shailendra Stayed 2 nights in Dec 2025 ### 8/10 Good #### Chahvesh Feb 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Property is very good with nice breakfast. But staff should be more friendly with clients. ##### Chahvesh Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Gaurav Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at The Anya Hotel, Gurgaon, from 11th September to 26th September 2024, was truly exceptional. From the moment we arrived, we were greeted with warmth and professionalism, setting the tone for a memorable experience. Overall Stay: The overall stay was excellent. The hotel’s ambiance is a perfect blend of luxury and comfort, making it an ideal retreat in the bustling city of Gurgaon. The location is superb, offering easy access to key attractions and business hubs, which added to the convenience of our stay. ##### Gaurav Stayed 15 nights in Sep 2024 ### 8/10 Good #### arvind Apr 7, 2024 Liked: Cleanliness No bar, swimming pool open ##### arvind Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Ankeet Nov 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Comfy Stay I have lived at this place for long durations of time and I must say that it is a gem to find. I like the location and the convenience of this place. The staff is welcoming and very cordial. They go above and beyond to make your comfortable stay experience 5 stars. The restaurant at the hotel doesn't serve alcohol but I was told that it is in the works. ##### Ankeet Stayed 1 night in Oct 2023 ### 10/10 Excellent #### William Mar 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent place, Loved it Stayed for two nights at this family owned hotel that is close to the Taj Mahal. It's in the middle of Agra, so you'll hear the sounds of the city 24/7, but it is located a block from a main street so not as noisy as other nearby hotels. The rooms were clean, staff was friendly, and you have access to sit and relax on the rooftop which was decorated nicely. They offer breakfast, lunch, and dinner that is cooked by the family. You sit on the balcony with the other guests and socialize while eating. All of the guests during my stay were mainly from Europe and pleasant to talk to. The hotel also offer transportation and tour guide services. I signed up for a Tuk Tuk driver named Baloo and a tour guide named Adil to take us to the Taj and Agra fort for a day. When you get to the Taj, expect to be mobbed by men offering to be your photographer. I refused them and Adir took our photographs for us instead, did a wonderful job I might add. If I ever made my way through Agra again, I would definitely book this hotel again. ##### William Stayed 1 night in Mar 2024 ### 10/10 Excellent #### SHISHIR Nov 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place ##### SHISHIR Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Manoj Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Manoj Stayed 2 nights in Feb 2025 ### 8/10 Good #### prakash Apr 28, 2024 Liked: Staff & service, property conditions & facilities Overall experience was good ##### prakash Stayed 2 nights in Apr 2024 ### 6/10 Okay #### baljinder Mar 3, 2024 Liked: Amenities, property conditions & facilities Cleanness was average and breakfast buffet wasn’t much option staff service was okay ##### baljinder Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Verified traveller Feb 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible hotel Terrible experince at this hotel. Ignored requests made the room was very dirty. Rude staff memebers ![](https://a.travel-assets.com/ugc/hotel-reviews/A09E62C1B372B2727A2129855199CC6D41C6E82C1739438869762.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/475476B6A313ED310181E990FD92496DF2F6C89E1739438871359.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/72AE74ACA98284A29FBEFF4A4F67FAFBCA2E31C11739438869800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C8EBED33F3875338245A049E1AC12350E6D9A4201739438871014.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Feb 2025 ### 8/10 Good #### arvind Jun 29, 2024 Liked: Cleanliness Good ##### arvind Stayed 2 nights in Jun 2024 ### 8/10 Good #### arvind Apr 24, 2024 Liked: Cleanliness, staff & service Area around is dirty ##### arvind Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Jaspreet Dec 16, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were unpleasant and did not provide a good level of service. The quality of the hotel was nowhere near 5 star level as it was unclean, had dirt marks, a stained kettle, stained bathtub and floors that had not been cleaned for some time. We had arrived at 8pm to check in and upon arrival, they had assigned us to deluxe rooms when we had paid for superior rooms. Horrible experience and I would not recommend. ##### Jaspreet Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Verified traveller Sep 26, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities total indifference to the guests, total lack of services, absolutely no care, restaurant with very poor choice, if you ask for something, such as drinking water or a taxi no one will ever help you. we asked to book a taxi at 5 am, for the airport, the consierge assured us that he had booked the and instead, at 5 there was no taxi. this was just the first, in a long list of lies that they told us. they are all absolutely unreliable. Never again at the Anya hotel. ##### Verified traveller Stayed 5 nights in Sep 2024 ### 2/10 Terrible #### Pardeep Mar 2, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very Pathetic hotel, under renovation but still taking bookings. They provide us staff rooms with horrible fishy smells. Not at all recommended. We changed our booking from this hotel to second. Don't make mistake to book this hotel. Also they made a fool of us. In booking they took name of one contact person and later said that they will charge for the second person although rooms are same price when booked new. Don’t fall into their trap. ##### Pardeep Stayed 1 night in Mar 2024 ### 6/10 Okay #### Rajesh Oct 26, 2024 Liked: Cleanliness Disliked: Staff & service #### Felt the Hotel don’t want repeat customers Restaurant Staff and cleaning staff were very good, helpful and professional but reception personnel were awful, non-responsive, unprofessional and unattentive. On multiple occasions, I went to inquire from reception staff but they kept on talking among themselves without bothering to respond. Airport transfer is mentioned under popular ameneties for which I went to inquire, not even bothered to look at my face. They continued talking within themselves so I left. They need a good customer service training. Thank made me feel as if I am staying at the Hotel for free, no respect and value for customer. For sure I will not coming back gain here in this life, not sure even in the next life. I hope the management will take my feedback positively and pay attention on the customer service at reception. Good luck. ##### Rajesh Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Amritpal Nov 28, 2024 Disliked: Staff & service, amenities, property conditions & facilities A Disappointing Stay I had a thoroughly disappointing experience at this hotel, and I regret choosing it for my stay. Here’s why: 1\. Poor Communication: Despite sending multiple emails and attempting calls to request a late check-in, I received no response. When I brought this up with the reception, I was told they were “too busy” to reply. This lack of professionalism was unacceptable. 2\. Confusing Location: The hotel is poorly marked, with no clear signage or entrance indicators. I wasted a lot of time figuring out where to go. 3\. Room Key Issues: My room key stopped working every other day, forcing me to repeatedly visit the reception to have it reactivated. This was highly inconvenient. 4\. Rude Staff: The hotel staff lacked basic courtesy. Their demeanor was rude and unhelpful throughout my stay. 5\. Unreasonable Interactions: At 4 a.m., while waiting for a cab after my wife’s early flight, I was abruptly asked if I was checking out, which made me feel rushed and unwelcome. 6\. Paid Wi-Fi in a Superior Room: This was the first hotel I’ve stayed at where Wi-Fi was not complimentary in a superior room. Despite paying extra for an upgrade, there was no discernible difference between the standard and superior rooms. 7\. Forcing Breakfast to Access Wi-Fi: I didn’t want the hotel’s breakfast, but I was essentially forced to pay for it if I wanted Wi-Fi access. This is unacceptable and exploitative. 8\. Basic Amenities Missing: Upon checking in, there was no shower gel in the room. ##### Amritpal Stayed 7 nights in Nov 2024 ### 6/10 Okay #### MINAMIDA Sep 9, 2025 Liked: Cleanliness シャワーの温度が温かくなかった ##### MINAMIDA Stayed 1 night in Sep 2025 ### 2/10 Terrible #### HIRO, インド Mar 16, 2020 Disliked: Cleanliness, staff & service, amenities 現在インド在住の日本人夫婦です。チェックインを済ませ、部屋の準備が出来るまで待っていると、マネージャーらしき男性が急に現れ私達に質問が始まった。 ・どこから来たのか、 ・会社の名刺を出してください ・いつインドに来たか、ここ最近どこを訪れたか 主人のみに質問。私の最近の訪問先は聞かない。そして、既に入口で検温済みだったがこの人から再度検温させられた。しかし検温器の調子が悪く私は検温出来なかった(再検温が本当に必要なら、そばにいるドアマンから借りればいいのでは？)。そして更に彼は私達に「コロナウィルスに感染していないという証明書は持っていますか」と言ってきた。私たちは持っていません。予約の際、証明書が必要である旨の連絡を受けていません。事前連絡を受けているにも関わらず、証明書を持って来なかったのであれば私たちの不手際です。でもそのような連絡は一切ありませんでした。チェックイン時もスタッフからのそのようは言葉は一言もありませんでした。急に言われても困る、なぜ私達日本人だけに証明書を求めるのか、と聞いたら、「宿泊者全員に求めている。インド人にも。」と言われた。このやりとりをしている間に、彼は二回以上アルコール消毒をしていた。そんなに気になるならマスクをすれば良い。私達はウィルスか？ このマネージャーらしき男性の横柄な態度に呆れ返り、宿泊をやめます。と伝えたところ今度は「ちょっと待ってください」と言って、彼は数分間場を離れた。戻ってきたら、宿泊OKと言い始めた。彼はどうしたかったのか。ホテルのルールで証明書持たない場合は宿泊拒否する、という決まりならそうするべきであろう。しかし、客にその連絡を入れてもいないし、私達が宿泊をやめるといったら、急に宿泊を許可する。私達は横柄な彼の、気まぐれに振り回されたのか。他スタッフに仕事頑張ってます感を見せつけたかっただけなのか。嫌な気分で部屋に入ると、真っ白の布団の中央に気味悪い色に変色したシミ(血液？)と、ウェーブのかかった長い髪の毛。床は埃まみれ。朝食時も酷かった。四人がけテーブルに着くと、テーブルに準備されていたフォーク4本中3本に食べカスが付いていた(ケチャップ、卵等)。 それと、忘れ物をしたので(シャツ)、翌日午前中問い合わせ電話をしたが、しばらく経っても返事なし。再度電話したら無いと言われて。 これがマリオット系列だとは驚きです。ここまでは不愉快で、腹立たしいホテル泊は人生で初めてでした。 ##### HIRO Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller Feb 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Sağlam ve yeni saç kurutma makinesi gerekli Saç kurutma makinesi yoktu. İstediğimde getirdiler ancak kabloları açıkta tehlike arzeden bir makinaydı. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Verified traveller Feb 8, 2020 Disliked: Staff & service Almost 30mints of check-in Credit card machines most of the time don’t work at front desk & in Room dinning both Whatever was ordered didn’t even came on time & was also not hot & good quality After I checked-out next day morning got a call from the hotel to confirm weather I will be coming back to hotel or I have check-out it means on systems my check-out was not been done!!! Very risky to stay @ this hotel 🙏 ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### Deepak Jan 1, 2020 Disliked: Staff & service #### Disappointing experience and bad experience! The front desk staff was not helpful. Less than 3 star hotel based on the service they provided. If you order of food and room service didn’t ask you to pay right away if they don’t trust guest. They don’t wait till you check out which is usually a standard for any three star plus hotels! Very disappointing experience!! Not worth for the mone money. If you’re new to the standard hotel like taj, radisson, Hilton’s!! ##### Deepak Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 26, 2019 Liked: Cleanliness Disliked: Staff & service, amenities Staff is uselessly strict and have some very inefficient policies for check-in and guest visits. ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller Oct 18, 2019 Liked: Staff & service Don’t have much to say!! 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