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The Ritz-Carlton, Guangzhou

Star Rating
5 out of 5

Information

Reviews

4.5 / 5Excellent
159 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Guangzhou Opera House
    17 min walk
  • Popular Location
    Sun Yat-sen University
    7 min drive
  • Popular Location
    Canton Tower
    12 min drive
  • Airport
    Guangzhou (CAN-Baiyun Intl.)
    30 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe City View Room King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe City View Room Twin Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Premium Room King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Opera View Room King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, View

    Room Amenities

    • Sleeps 3
    More details
  • Premium Room Twin Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe River View Room King Bed

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Premium Opera View Room King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe River View Room Twin Bed

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Premium Room, 2 Single Beds, View

    Room Amenities

    • Sleeps 3
    More details
  • Premium River View Room

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Club City View Room Twin Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club City View Room King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club River View Room

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Executive Club City View Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Club River View Suite

    Room Amenities

    • River view
    • Sleeps 2
    More details
  • Carlton City View Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Carlton River View Suite

    Room Amenities

    • River view
    • Sleeps 3
    More details

About this area

Guangzhou

Located in Guangzhou's Tianhe neighbourhood, The Ritz-Carlton, Guangzhou is in the business district and near a metro station. Canton Tower and Zhenhai Tower are notable landmarks, and travellers looking to shop may want to visit Beijing Road Pedestrian Street and Haizhu Wholesale Market. Chimelong Paradise and Chimelong Water Park are not to be missed. Our guests appreciate the hotel's convenience for public transport: Liede Station is 10 minutes by foot and Haixinsha Station is 12 minutes.

What's nearby

  • Popular Location
    Guangzhou Opera House - 17 min walk
  • Popular Location
    Sun Yat-sen University - 7 min drive
  • Popular Location
    Canton Fair Complex - 8 min drive
  • Popular Location
    Canton Tower - 12 min drive
  • Popular Location
    China Plaza - 17 min drive

Getting around

  • Liede Station - 10 min walk
  • Guangzhou Railway Station - 18 min drive
  • Guangzhou (CAN-Baiyun Intl.) - 30 min drive

Restaurants

  • Where to eat
  • FOODS – Al fresco dining buffet restaurant offering fusion cuisine. Serves breakfast, brunch and lunch. Reservations required.
  • Lai Heen – Fine-dining restaurant offering Chinese cuisine. Serves brunch, lunch and dinner.
  • LIMONI – Fine-dining restaurant offering Italian cuisine. Serves lunch and dinner. Reservations required.
  • Pearl Lounge – Coffee shop offering dim sum.

About this property

The Ritz-Carlton, Guangzhou

This smoke-free hotel features 5 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 351 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LCD TVs with satellite channels.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 248 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 248 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (10764 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • FOODS – Al fresco dining buffet restaurant offering fusion cuisine. Serves breakfast, brunch and lunch. Reservations required.
  • Lai Heen – Fine-dining restaurant offering Chinese cuisine. Serves brunch, lunch and dinner.
  • LIMONI – Fine-dining restaurant offering Italian cuisine. Serves lunch and dinner. Reservations required.
  • Pearl Lounge – Coffee shop offering dim sum.
  • The Churchill Bar – Bar. Open for happy hour.
4.5

Excellent

5 - Excellent
107
4 - Good
35
3 - Okay
7
2 - Mediocre
7
1 - Poor
3
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

Wonderful check in experience Great hotel, loving it and will be back again.

Stayed 3 nights in Jul. 2019

5/5 Excellent

Amazing Spa loved the stam and jacuzzi!!!

Stayed 2 nights in Jun. 2019

5/5 Excellent

Fantastic stay

amazing

Stayed 1 night in May 2019

2/5

The hotel is old and tired. The bath room was dirty and property needs to be updated to meet the Ritz standards. Very disappointed.

Stayed 1 night in Apr. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 2 nights in Apr. 2019

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